Global Scholars’ Resource Hub

In terms of events, which of the following is true? A) Agents must report formal marketing/sales events only to UHC B) Agents must report informal marketing/sales events only to UHC C) Agents must report all marketing/sales and educational events to UHC D) Agents must report formal and informal marketing/sales events only to UHC correct answers Not A Whose email address may the agent enter into the LEAN enrollment application? A) The consumer's or another individual's provided by the c...

Agent John is planning to conduct a series of events. Some will be strictly educational, others will be formal presentations of specific UnitedHealthcare plans, and others will be informal marketing events where he can generate leads and schedule future in-home marketing appointments. Of the three types of events John plans to conduct, which need to be reported to UnitedHealthcare? correct answers ******* When completing an enrollment application in LEAN, why is an agent prohibited from enter...

What is the definition of Abuse? correct answers Abuse includes any practice that results in the provision of services that are not medically necesary An agent should only enroll a consumer in a product: correct answers That is suitable for the consumer's needs, goals and financial resources. When marketing UnitedHealthcare Medicare Advantage plans to consumers, which of the following must an agent do? correct answers Provide current marketing materials that have been approved by CMS and ...

What is a servicing agent? correct answers an inactive, nonemployee who has signed a servicing agreement in order to receive renewal commisions on medicare advantage and prescription drug plan enrollments on or after 1-1-2014. the agent must maintain an active resident license and appointment and pass medicare basics and ethics compliance assessments on an annual basis What does CMS stand for? correct answers center for medicare and medicaid services Who administers the medicare program an...

Gene got Medicare before he turned 65 and enrolled into a Medicare Advantage plan. He calls in February the month before his 65th birthday and is unhappy with his current plan. On the date of the call, what can Gene do about his coverage? correct answers On the day he called, he can enroll in a different Medicare Advantage plan with an effective date of March 1. Mrs. Violet asks agent Bob where she can find the Star Rating for the plan he has been presenting. Which statement is correct? corre...

Gene got Medicare before he turned 65 and enrolled into a Medicare Advantage plan. He calls in February the month before his 65th birthday and is unhappy with his current plan. On the date of the call, what can Gene do about his coverage? correct answers On the day he called, he can enroll in a different Medicare Advantage plan with an effective date of March 1. An agent is explaining Medicare Advantage plan options to a consumer. During the conversation, the agent explains that Medicare give...

In terms of events, which of the following is true? correct answers WRONG - Agents must report formal marketing/sales events only to UnitedHealthcare When completing an enrollment application in LEAN, why is an agent prohibited from entering their own email address in a field available for the consumer's email address? correct answers The consumer/member would not receive plan related correspondence intended for him/her. Annual Election Period (AEP) is a time when: correct answers Consume...

Medicare correct answers Federal health insurance program Medicare is administered by whom? correct answers CMS ( Centers for medicare and medicaid services) Parts A & B of medicare are correct answers federal health insurance program referred to as original medicare Part A? correct answers Hospital insurance Part B? correct answers Medical insurance What doesnt medicare cover? correct answers routine dental, eye care hearing exam,deductibles, coinsurance and copayments Part C?...

The agent said that Medicare uses a 5-star rating system to illustrate the plan's performance and quality. (CORRECT) correct answers An agent is explaining Medicare Advantage plan options to a consumer. During the conversation, the agent explains that Medicare gives each plan a Star Rating. Which statement is true? The agent said that the Star Ratings are based on a plan's performance from two years ago and, therefore, do not accurately reflect a plan's current value. The agent said tha...

reporting all events (marketing/sales and educational) to united health care is required so that the company can: correct answers Comply with CMS and medicaid services event reporting You have a scheduled appointment with a consumer to discuss DSNP. They have the SOA form. 2 days before the appointment they call and request to discuss PDP, which you are certified to sell. What do you tell them? correct answers tell the consumer to sign a new SOA before the appointment which election period...

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*Spillage After reading an online story about a new security project being developed on the military installation where you work, your neighbor asks you to comment about the article. You know that this project is classified. How should you respond? correct answers Attempt to change the subject to something non-work related, but neither confirm nor deny the article's authenticity *Spillage Which of the following may help to prevent spillage? correct answers Label all files, removable media,...

Which of the following is true of protecting classified data? (CLASSIFIED DATA) correct answers Classified material must be appropriately marked. A vendor conducting a pilot program with your organization contacts you for organizational data to use in a prototype. How should you respond? (CLASSIFIED DATA) correct answers Refer the vendor to the appropriate personnel. When classified data is not in use, how can you protect it? (CLASSIFIED DATA) correct answers Store classified data appro...

(Spillage) What should you do if a reporter asks you about potentially classified information on the web? correct answers Refer the reporter to your organization's public affairs office. (Spillage) Which of the following is a good practice to aid in preventing spillage? correct answers Be aware of classification markings and all handling caveats. (Spillage) After reading an online story about a new security project being developed on the military installation where you work, your neighbor...

SPILLAGE: Which of the following is a good practice to prevent spillage? correct answers TBD SPILLAGE: You receive an inquiry from a reporter about government information not cleared for public release. How should you respond? correct answers Refer to PA CLASSIFIED DATA: Which of the following is a good practice for telework? correct answers use VPN CLASSIFIED DATA: What level of damage can the unauthorized disclosure of information classified as Top Secret reasonably be expected to cau...

Which of the following is not a constitutional spillage? correct answers Classified information that should be unclassified and is downgraded Which of the following is NOT an appropriate way to protect against inadvertent spillage? correct answers Use the classified network for all work, including unclassified work Which of the following should you NOT do if you find classified information on the internet? correct answers Download the information Which of the following is NOT an example...

Which of the following may help to prevent spillage? correct answers Follow procedures for transferring data to and from outside agency and non-Government networks A vendor conducting a pilot program... how should you respond? correct answers Refer the vendor to the appropriate personnel What level of damage... Top Secret be expected to cause? correct answers Exceptionally grave Which of the following is a good practice for telework? correct answers Position your monitor so it is not fa...

*Spillage After reading an online story about a new security project being developed on the military installation where you work, your neighbor asks you to comment about the article. You know that this project is classified. How should you respond? correct answers Attempt to change the subject to something non-work related, but neither confirm nor deny the article's authenticity *Spillage Which of the following may help to prevent spillage? correct answers Label all files, removable media,...

It is getting late on Friday. You are reviewing your employees annual self evaluation. Your comments are due on Monday. You can email your employees information to yourself so you can work on it this weekend and go home now. Which method would be the BEST way to send this information? correct answers Use the government email system so you can encrypt the information and open the email on your government issued laptop What should you do if someone asks to use your government issued mobile devi...

After reading an online story about a new security project being developed on the military installation where you work, your neighbor asks you to comment about the article. You know this project is classified. What should be your response? correct answers Attempt to change the subject to something non-work related, but neither confirm nor deny the article's authenticity. What is the best response if you find classified government data on the internet? correct answers Note any identifying inf...