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HFT 2220 Exam 3 Review (Chapter 3) Questions And Answers

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Employee Rights - ANS -Rights to be free from discrimination and harassment of all types -Right to a safe workplace -Right to be free from retaliation for filing a complaint about an employer -Right to fair wages for work performed Fair Labor Standards Act of 1938 (FLSA) - ANS Standards for basic minimum wage, overtime pay, employee age, tips, etc. Occupational Safety and Health Act of 1970 (OSHA) - ANS -Regulation of workforce safety - Hazcomm: Employees hav...

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HFT 2220 - Chapter 1 Questions And Answers

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Economy Hotels - ANS Lodging facilities that provide rooms with few additional facilities Full Service Hotels - ANS Lodging facilities with food and beverage outlets, room service, and bell staff in addition to upgraded rooms Full Service Restaurant - ANS Food and beverage operations that have servers who take care of customers from seating through check settlement. Hospitality Industry - ANS According to the U.S. government, businesses that serve the nee...

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HFT 2220- Quiz 6 Questions And Answers

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Ch.3- Sexual harassment is unwelcome sexual advances or requests for sexual favors and other verbal or physical conduct. - ANS True Ch.3- The right to work laws is a law preventing labor-management agreements requiring an individual to join a union as a condition of employment. - ANS True Ch.3- A jurisdictional strike is a dispute between two unions over which should act as the bargaining agent for the employees - ANS True Ch.3- Emergency standard is issued by Co...

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HFT 2220 chapter 1-3 Questions And Answers

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a jurisdiction strike is a dispute between two unions over which act as the bargaining agent for the employees - ANS correct which of the following is not one of the three elements to a disparate treatment claim? - ANS burden of proof lies with the complainant Title VII of the Civil Rights Act of 1964 applies to employers with 14 or fewer employees - ANS False The age Discrimination in Employment Act prohibits the discrimination of people in which of the followin...

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HFT 2220- Exam 1 Questions And Answers

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The process that leads to the writing of a job description is known as: - ANS job anaysis? What is the primary difference between career ladders and career lattices? - ANS The direction of movement between jobs Interviews are highly correlated to future job performance. - ANS False A company can use a Bona Fide Occupational Qualification (BFOQ) defense in limited cases. A BFOQ is allowed in all of these forms of discrimination except: - ANS Discrimination...

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HFT 2220 HR management exam 2 Questions And Answers

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What is training cycle? - ANS A continuous series of steps involved In The training process What is development? - ANS First step in any training is to assess the need for training. What is the difference between training & development? - ANS Training your going through a list of steps, development you need to be assest before you can train to see how much you progress in the training cycle. Case study training - ANS A training method in which employees a...

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HFT 2220 Hosp HR Questions And Answers

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A flex style of management means - ANS adjusting decisions and actions to the needs of the situation Human skills needed by a manager include - ANS sensitivity to workers' personal needs. An approach to management that blends standardization, concern with people, and participative techniques is called - ANS humanistic management A poor work climate can cause - ANS low productivity and fewer customers When an employee has much commitment but little c...

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HFT 2220 Exam 2 Questions And Answers

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Defendant - ANS The party against which the civil claim is filed Plaintiff - ANS The complainant after the case goes to Federal District Court (FDC) Complainant - ANS The person filing the complaint with an agency Protected Class - ANS Those who fall within the jurisdiction of legal protection Minority - ANS A label attributed to individuals who fall into a protected class as defined by civil rights statutes Human resource managers are typic...

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HFT 2220 exam 1 Questions And Answers

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The _________ in the number of applicants for jobs means that we can hire qualified people for ________ money - ANS Increase, less Which statement best describes the type of facilities that comprises a majority of the industry - ANS Small and independently owned ______ is defined as the total skills, now ledge and attributes of people in organizations - ANS Human capital The service profit chain shows the relationship from ______ - ANS Organizational effe...

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HFT 2220 Exam 1 Questions And Answers

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Work - ANS Effort directed towards producing or accomplishing results Job - ANS A grouping of tasks, duties, and responsibilities that constitutes the total assignment of work for employees Job Analysis - ANS The systematic study of jobs to determine what activities and responsibilities they include, their relative importance in comparison with other jobs, the personal qualifications necessary for performance of the jobs, and the conditions under which the work is p...

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