HFT EXAM 3 QUESTIONS WITH
CORRECT ANSWERS
Which of the following is the role of an operations manager? - correct answer ✔✔To direct
business affairs
People follow the leader in order to be financially and socially successful. - correct answer
✔✔True
Leadership is a personal and human experience. - correct answer ✔✔True
Management continues to change or adapt itself to the dynamic society in which it operates. -
correct answer ✔✔TRUE
A leader's level of morality is imperative and determines whether they are respected. - correct
answer ✔✔TRUE
A leader must: - correct answer ✔✔have excellent communication skills
show no mercy
A manager is a person who is only responsible for their own work - correct answer ✔✔False
How do we identify change in the industry? - correct answer ✔✔Through a system of
intelligence gathering, trend analysis
Which of the following is a positive reason why people become leaders? - correct answer ✔✔To
work for societal goals
, Beside success, which among the following is a component of leadership? - correct answer
✔✔Effectiveness
Which of the following is a level of morality? - correct answer ✔✔Conventional Morality
In simple terms, which among the following is the primary role of a hospitality manager? -
correct answer ✔✔Getting tasks accomplished through people
It's "in their blood" refers to: - correct answer ✔✔Correct an individual's enthusiasm for the
industry
The production success of management is evident in a successful business and in the failure of
another, the given statement comes under which category? - correct answer ✔✔Management
Civility vs. cynicism is one of the key elements of which of the following? - correct answer
✔✔Correct Integrity and a Sense of Ethics
The promotional mix serves to set a selling price that has a perceived value. - correct answer
✔✔False
Differentiating services offered is part of which of the 4 P's? - correct answer ✔✔Product
Competency in consumer segmentation, targeting of consumers, and consumer analytics is
required by - correct answer ✔✔marketing professional
The historical approach to marketing delineates the marketing mix to be comprised of - correct
answer ✔✔product, price, place and promotion
CORRECT ANSWERS
Which of the following is the role of an operations manager? - correct answer ✔✔To direct
business affairs
People follow the leader in order to be financially and socially successful. - correct answer
✔✔True
Leadership is a personal and human experience. - correct answer ✔✔True
Management continues to change or adapt itself to the dynamic society in which it operates. -
correct answer ✔✔TRUE
A leader's level of morality is imperative and determines whether they are respected. - correct
answer ✔✔TRUE
A leader must: - correct answer ✔✔have excellent communication skills
show no mercy
A manager is a person who is only responsible for their own work - correct answer ✔✔False
How do we identify change in the industry? - correct answer ✔✔Through a system of
intelligence gathering, trend analysis
Which of the following is a positive reason why people become leaders? - correct answer ✔✔To
work for societal goals
, Beside success, which among the following is a component of leadership? - correct answer
✔✔Effectiveness
Which of the following is a level of morality? - correct answer ✔✔Conventional Morality
In simple terms, which among the following is the primary role of a hospitality manager? -
correct answer ✔✔Getting tasks accomplished through people
It's "in their blood" refers to: - correct answer ✔✔Correct an individual's enthusiasm for the
industry
The production success of management is evident in a successful business and in the failure of
another, the given statement comes under which category? - correct answer ✔✔Management
Civility vs. cynicism is one of the key elements of which of the following? - correct answer
✔✔Correct Integrity and a Sense of Ethics
The promotional mix serves to set a selling price that has a perceived value. - correct answer
✔✔False
Differentiating services offered is part of which of the 4 P's? - correct answer ✔✔Product
Competency in consumer segmentation, targeting of consumers, and consumer analytics is
required by - correct answer ✔✔marketing professional
The historical approach to marketing delineates the marketing mix to be comprised of - correct
answer ✔✔product, price, place and promotion
