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BPMN Test 1 Questions and Correct
Answers
Collection of related events, activities and decisions, that involve a
number of actors and resources, and that collectively lead to an
outcome that is of value to an organization or its customers.
Examples:
•Order-to-Cash
•Procure-to-Pay
•Application-to-Approval
•Claim-to-Settlement
•Fault-to-Resolution (Issue-to-Resolution) Ans: what is a business
process?
positive outcomes __________ _______________ Ans: deliver value
negative outcomes _____________ _______________ Ans: reduce value
BPM: What is it? Ans: Body of principles, methods and tools to
design, analyze, execute and monitor business processes In this
course, we will focus on BPM based on process models
levels of BPM process identification/architecture Ans: lvl1: process
landscape
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lvl2: abstract process models
lvl3: detailed process models (BPMN)
process stakeholders Ans: process owner
primary process participants
secondary process participants
process owner Ans: responsible for the effective and efficient
operation of the process being modeled
primary process participants Ans: i.e. those who are directly
involved in the execution of the process under analysis
secondary process participants Ans: i.e. those who are directly
involved in the execution of the preceding or succeeding processes
BPMN elements Ans: event (circles)
task (squares)
flow (arrows)
gateway (diamond)
activities Ans: are verbs->adjective->noun
should be 5 words or less
events Ans: adjective->noun->verb(present tense)
© 2025 All rights reserved
BPMN Test 1 Questions and Correct
Answers
Collection of related events, activities and decisions, that involve a
number of actors and resources, and that collectively lead to an
outcome that is of value to an organization or its customers.
Examples:
•Order-to-Cash
•Procure-to-Pay
•Application-to-Approval
•Claim-to-Settlement
•Fault-to-Resolution (Issue-to-Resolution) Ans: what is a business
process?
positive outcomes __________ _______________ Ans: deliver value
negative outcomes _____________ _______________ Ans: reduce value
BPM: What is it? Ans: Body of principles, methods and tools to
design, analyze, execute and monitor business processes In this
course, we will focus on BPM based on process models
levels of BPM process identification/architecture Ans: lvl1: process
landscape
© 2025 All rights reserved
, 2 | Page
lvl2: abstract process models
lvl3: detailed process models (BPMN)
process stakeholders Ans: process owner
primary process participants
secondary process participants
process owner Ans: responsible for the effective and efficient
operation of the process being modeled
primary process participants Ans: i.e. those who are directly
involved in the execution of the process under analysis
secondary process participants Ans: i.e. those who are directly
involved in the execution of the preceding or succeeding processes
BPMN elements Ans: event (circles)
task (squares)
flow (arrows)
gateway (diamond)
activities Ans: are verbs->adjective->noun
should be 5 words or less
events Ans: adjective->noun->verb(present tense)
© 2025 All rights reserved
