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Business Process and BPMN Notation Questions with
Answers (100% Correct Answers)
Business Process Answer: Collection of inter-related events, activities,
and decision points involving actors and objects, leading to a valuable
outcome for at least one customer
Procure to Pay Answer: Internal or customer-driven process starting
with a need to purchase and ending with delivery and payment
Order to Cash Answer: Vendor process starting with customer order
submission and ending with product delivery
Issue to Resolution Answer: Process starting with a problem
occurrence and ending with resolved issue between customer and
company
Application to Approval Answer: Process starting with an application
for a benefit or privilege and ending with its grant or denial
Event Answer: Automatically occurring happening within a process
Task Answer: Single unit of work involving a single participant
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Activity Answer: Series of tasks performed together
Decision Point Answer: Point in a process where a decision affects its
execution and subsequent events
Actors Answer: Humans, organizations, systems, internal or external
participants in a process
Physical Objects Answer: Equipment, materials, products involved in
a process
Informational Objects Answer: Electronic documents and records
involved in a process
Outcome Answer: Result of a process execution, delivering value to
actors, which can be negative or positive
Customer Answer: Entity consuming the outcome of a process
Process Identification Answer: Systematically defining an
organization's business processes, establishing clear criteria
Process Architecture Answer: Framework defining priorities and
scope of process modeling and redesign project, representing all
processes in an organization
© 2025 All rights reserved
Business Process and BPMN Notation Questions with
Answers (100% Correct Answers)
Business Process Answer: Collection of inter-related events, activities,
and decision points involving actors and objects, leading to a valuable
outcome for at least one customer
Procure to Pay Answer: Internal or customer-driven process starting
with a need to purchase and ending with delivery and payment
Order to Cash Answer: Vendor process starting with customer order
submission and ending with product delivery
Issue to Resolution Answer: Process starting with a problem
occurrence and ending with resolved issue between customer and
company
Application to Approval Answer: Process starting with an application
for a benefit or privilege and ending with its grant or denial
Event Answer: Automatically occurring happening within a process
Task Answer: Single unit of work involving a single participant
© 2025 All rights reserved
, 2
Activity Answer: Series of tasks performed together
Decision Point Answer: Point in a process where a decision affects its
execution and subsequent events
Actors Answer: Humans, organizations, systems, internal or external
participants in a process
Physical Objects Answer: Equipment, materials, products involved in
a process
Informational Objects Answer: Electronic documents and records
involved in a process
Outcome Answer: Result of a process execution, delivering value to
actors, which can be negative or positive
Customer Answer: Entity consuming the outcome of a process
Process Identification Answer: Systematically defining an
organization's business processes, establishing clear criteria
Process Architecture Answer: Framework defining priorities and
scope of process modeling and redesign project, representing all
processes in an organization
© 2025 All rights reserved