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Management Final Exam (IWU) Questions
with Answers (100% Correct Answers)
At ABC International, the level of management tasked with supervising people
performing non-managerial jobs would be reflected in titles such as... Answer:
first-line managers
When a person is caught engaging in an unethical act, he will tend to: Answer:
rationalize his behavior
Beliefs that good grades are obtained through good study habits, by getting the
"right" test questions, or by sitting beside "smart" friends are examples of
Answer: instrumental values
Susan has certain preferences about desired end states. These preferences are
referred to as ____ values. Answer: terminal
Contingency thinking recognizes that the structure that works well for one
organization may not work well for another in different circumstances Answer:
True
An organization that exhibits a clear division of labor, a clear hierarchy of
authority, formal rules and procedures, impersonality of treatment and rewards
based on merit could, according to Weber, be a(n)... Answer: bureaucracy
Jorge is the superintendent at a plant. He ensures that each employee in his
organization should be treated fairly. This is an example of Answer:
interactional justice
Abby's manager has asked her to do something that strongly violates her
personal values. Abby is most likely facing an: Answer: ethical dilemma
Which of the following is an example of the unethical practice of
discrimination at work? Answer: denying people a promotion because of their
race or religion
, 2
The reason managers have such a large share of the responsibility for
maintaining ethical behavior is due to their power and ability to set the tone for
the organization. Answer: True
Kate, vice president of sales and marketing, often solicits feedback from her
sales force in order to prevent problems from arising. Kate is a problem
Answer: seeker
Tim is a purchasing manager in a large company. He needs to make a decision
about selecting a contractor to expand office facilities. There were a few
contractors in town who could do the job. He selected four contractors to make
bids. He only selected those who came highly recommended. However, there
were six more about whom he had heard good things but were not selected to
bid. Also, there were an additional ten contractors who Tim hadn't heard of.
After the bids came in, Tim selected the lowest bidder because that contractor
offered a good enough solution for his needs. This approach of evaluating and
selecting decisions is based on the __________ decision model and is
considered a(n) ___________ decision. Answer: behavioral; satisficing
Karen, a human resource manager, studies the turnover patterns in her
company. She examines the various factors that contribute to employee
turnover and develops effective engagement programs to improve employee
loyalty. Which of the following types of competency does this scenario
illustrate? Answer: analytical competency
Tyrone has set a goal for his department of 3% fewer defects in the next month
than this month. If setting the goal represents the first step, the next step Tyrone
should take in the planning process is: Answer: compare the current rate of
defects with the desired goal
Wal-Mart is known for its expertise in supply chain management. Managers
may use Wal-Mart as a(n) __________ to evaluate their current performance in
this area. Answer: benchmark
Management Final Exam (IWU) Questions
with Answers (100% Correct Answers)
At ABC International, the level of management tasked with supervising people
performing non-managerial jobs would be reflected in titles such as... Answer:
first-line managers
When a person is caught engaging in an unethical act, he will tend to: Answer:
rationalize his behavior
Beliefs that good grades are obtained through good study habits, by getting the
"right" test questions, or by sitting beside "smart" friends are examples of
Answer: instrumental values
Susan has certain preferences about desired end states. These preferences are
referred to as ____ values. Answer: terminal
Contingency thinking recognizes that the structure that works well for one
organization may not work well for another in different circumstances Answer:
True
An organization that exhibits a clear division of labor, a clear hierarchy of
authority, formal rules and procedures, impersonality of treatment and rewards
based on merit could, according to Weber, be a(n)... Answer: bureaucracy
Jorge is the superintendent at a plant. He ensures that each employee in his
organization should be treated fairly. This is an example of Answer:
interactional justice
Abby's manager has asked her to do something that strongly violates her
personal values. Abby is most likely facing an: Answer: ethical dilemma
Which of the following is an example of the unethical practice of
discrimination at work? Answer: denying people a promotion because of their
race or religion
, 2
The reason managers have such a large share of the responsibility for
maintaining ethical behavior is due to their power and ability to set the tone for
the organization. Answer: True
Kate, vice president of sales and marketing, often solicits feedback from her
sales force in order to prevent problems from arising. Kate is a problem
Answer: seeker
Tim is a purchasing manager in a large company. He needs to make a decision
about selecting a contractor to expand office facilities. There were a few
contractors in town who could do the job. He selected four contractors to make
bids. He only selected those who came highly recommended. However, there
were six more about whom he had heard good things but were not selected to
bid. Also, there were an additional ten contractors who Tim hadn't heard of.
After the bids came in, Tim selected the lowest bidder because that contractor
offered a good enough solution for his needs. This approach of evaluating and
selecting decisions is based on the __________ decision model and is
considered a(n) ___________ decision. Answer: behavioral; satisficing
Karen, a human resource manager, studies the turnover patterns in her
company. She examines the various factors that contribute to employee
turnover and develops effective engagement programs to improve employee
loyalty. Which of the following types of competency does this scenario
illustrate? Answer: analytical competency
Tyrone has set a goal for his department of 3% fewer defects in the next month
than this month. If setting the goal represents the first step, the next step Tyrone
should take in the planning process is: Answer: compare the current rate of
defects with the desired goal
Wal-Mart is known for its expertise in supply chain management. Managers
may use Wal-Mart as a(n) __________ to evaluate their current performance in
this area. Answer: benchmark
