Chapter 1 MGT 605 Exam Questions and Answers Latest Update 2025
Organizational Behavior - Answers the study of human behavior in organizational settings
Three perspectives of OB - Answers individual, group, and organizational perspective
What does OB explain? - Answers how people and groups interpret events, react, and behave in
organizations
What does OB describe? - Answers the role of organizational systems, structures and process in
shaping behavior
Importance of OB - Answers -being effective at work
-understand how people behave in organizations
How has managers boosted performance measures? - Answers by listening to employees,
recognizing their work, building trust, and behaving ethically
Four basic functions in managerial work - Answers planning, organizing, leading, controlling
What are the four basic functions in managerial work applied to? - Answers human, financial,
physical, and information resources
What is the purpose of the four basic functions in managerial work? - Answers efficiently and
effectively obtain goals
Planning - Answers determining the organization's desired future and the best means of getting
there
Organizing - Answers designing jobs, grouping jobs into units, and establishing authority
between the two
Leading - Answers getting organizations members to work together towards goals
Controlling - Answers monitoring and correcting actions of the organization and its members
Most successful managers possess these skills: - Answers technical, interpersonal,
conceptual,and diagnostic skills
Technical skills - Answers necessary to accomplish specific task
What process is the technical skill associated with? - Answers production
interpersonal skills - Answers ability to communicate, understand, and motivate individuals and
groups
Conceptual skills - Answers ability to see the bigger picture
Organizational Behavior - Answers the study of human behavior in organizational settings
Three perspectives of OB - Answers individual, group, and organizational perspective
What does OB explain? - Answers how people and groups interpret events, react, and behave in
organizations
What does OB describe? - Answers the role of organizational systems, structures and process in
shaping behavior
Importance of OB - Answers -being effective at work
-understand how people behave in organizations
How has managers boosted performance measures? - Answers by listening to employees,
recognizing their work, building trust, and behaving ethically
Four basic functions in managerial work - Answers planning, organizing, leading, controlling
What are the four basic functions in managerial work applied to? - Answers human, financial,
physical, and information resources
What is the purpose of the four basic functions in managerial work? - Answers efficiently and
effectively obtain goals
Planning - Answers determining the organization's desired future and the best means of getting
there
Organizing - Answers designing jobs, grouping jobs into units, and establishing authority
between the two
Leading - Answers getting organizations members to work together towards goals
Controlling - Answers monitoring and correcting actions of the organization and its members
Most successful managers possess these skills: - Answers technical, interpersonal,
conceptual,and diagnostic skills
Technical skills - Answers necessary to accomplish specific task
What process is the technical skill associated with? - Answers production
interpersonal skills - Answers ability to communicate, understand, and motivate individuals and
groups
Conceptual skills - Answers ability to see the bigger picture
