WELLCOACHES, CHAP. 9 EXAM
QUESTIONS AND ANSWERS
Generative Moments - Correct Answers -Moments when clients are aroused along the
path of change and growth. Such moments reveal underlying needs and can often be
recognized by the strength of their emotional charge (positive or negative).
What is a Generative Moment? - Correct Answers -Generative moments are the peak
experiences of coaching sessions that happen along the path to reaching the client's
vision. These moments inspire clients to generate new ideas or insights which can lead
to bold actions that can positively alter their future.
What is the most important thing to remember about generative moments? - Correct
Answers -Generative moments are about the client's needs and desires.
When do generative moments occur in coaching sessions? - Correct Answers -During
the middle phase of the coaching session...the more energetic segment.
What are the coaching skills needed to be fully engaged to effectively move clients
through generative moments? - Correct Answers -Suspended Judgment - judgment free
environment
Mindful Listening - nonjudgmental awareness of what is happening in the present
moment.
Expressing Empathy - respectful understanding of another person's experience.
Evocative Inquiry - Core coaching skill. True inquiry comes from the framework of "not
assuming" and "not knowing" the answers. Having a "beginner's mind".
Open-Ended Inquiry - Questions that start with "what" or "how" are the key to evoking
such responses.
Perceptive Reflections - Simple, amplified, double-sided, shifted-focus, empathy
reflections.
Honoring Silence - Be comfortable with pauses.
Creative Brainstorming - of ideas, questions, approaches and frameworks.
Unfailing Affirmation - steadfastly acknowledging the client's capacities, characteristics
and strengths for change.
5 Steps for facilitating Generative Moments - Correct Answers -Identify and clarify the
topic to work on.
Get permission to work on the topic now.
QUESTIONS AND ANSWERS
Generative Moments - Correct Answers -Moments when clients are aroused along the
path of change and growth. Such moments reveal underlying needs and can often be
recognized by the strength of their emotional charge (positive or negative).
What is a Generative Moment? - Correct Answers -Generative moments are the peak
experiences of coaching sessions that happen along the path to reaching the client's
vision. These moments inspire clients to generate new ideas or insights which can lead
to bold actions that can positively alter their future.
What is the most important thing to remember about generative moments? - Correct
Answers -Generative moments are about the client's needs and desires.
When do generative moments occur in coaching sessions? - Correct Answers -During
the middle phase of the coaching session...the more energetic segment.
What are the coaching skills needed to be fully engaged to effectively move clients
through generative moments? - Correct Answers -Suspended Judgment - judgment free
environment
Mindful Listening - nonjudgmental awareness of what is happening in the present
moment.
Expressing Empathy - respectful understanding of another person's experience.
Evocative Inquiry - Core coaching skill. True inquiry comes from the framework of "not
assuming" and "not knowing" the answers. Having a "beginner's mind".
Open-Ended Inquiry - Questions that start with "what" or "how" are the key to evoking
such responses.
Perceptive Reflections - Simple, amplified, double-sided, shifted-focus, empathy
reflections.
Honoring Silence - Be comfortable with pauses.
Creative Brainstorming - of ideas, questions, approaches and frameworks.
Unfailing Affirmation - steadfastly acknowledging the client's capacities, characteristics
and strengths for change.
5 Steps for facilitating Generative Moments - Correct Answers -Identify and clarify the
topic to work on.
Get permission to work on the topic now.