EPD Class Exam 2026 Questions and
Answers
Four Incident Priorities - Correct answer-1. Officer/Deputy Safety
2. Caller Safety
3. Apprehending Suspects
4. Additional Information
Four Call processing objectives - Correct answer-1. Collect Incident information
2. Collect scene safety information
3. Identify the correct response
4. Assess the need for DLS instructions
Five benefits of structured call taking - Correct answer-1. an established standard
of service
2. prioritized response
3. quality improvement procedures
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, 4. certification and accreditation
5. reduced exposure to liability
Can you ask a clarifier with a question? - Correct answer-NO
Uppercase means - Correct answer-definition
Witnessed homicide is... - Correct answer-assault
To verify... - Correct answer-they repeat it to you, twice
ECHO - Correct answer-send it before key questions finish, just go
3rd and 4th party callers... - Correct answer-are never in danger
Cold Call - Correct answer-1. Past event
2. Suspect/person/vehicle no longer in the area
A COLD CALL is a call for service involving a PAST event (as defined by local
authority) that does not require a full interrogation because, by the caller's
assessment, the suspect, person, or vehicle is not in the area.
Ask questions _____ times then move on - Correct answer-2
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Answers
Four Incident Priorities - Correct answer-1. Officer/Deputy Safety
2. Caller Safety
3. Apprehending Suspects
4. Additional Information
Four Call processing objectives - Correct answer-1. Collect Incident information
2. Collect scene safety information
3. Identify the correct response
4. Assess the need for DLS instructions
Five benefits of structured call taking - Correct answer-1. an established standard
of service
2. prioritized response
3. quality improvement procedures
©COPYRIGHT 2025, ALL RIGHTS RESERVE 1
, 4. certification and accreditation
5. reduced exposure to liability
Can you ask a clarifier with a question? - Correct answer-NO
Uppercase means - Correct answer-definition
Witnessed homicide is... - Correct answer-assault
To verify... - Correct answer-they repeat it to you, twice
ECHO - Correct answer-send it before key questions finish, just go
3rd and 4th party callers... - Correct answer-are never in danger
Cold Call - Correct answer-1. Past event
2. Suspect/person/vehicle no longer in the area
A COLD CALL is a call for service involving a PAST event (as defined by local
authority) that does not require a full interrogation because, by the caller's
assessment, the suspect, person, or vehicle is not in the area.
Ask questions _____ times then move on - Correct answer-2
©COPYRIGHT 2025, ALL RIGHTS RESERVE 2
