Table of Contents
WEEK 1 .............................................................................................................................................. 5
Chapter 3: The Social Self...................................................................................................................... 5
How do we understand the “self”?...................................................................................................... 5
How do we know if the ‘self’ is social? ................................................................................................. 6
Are we honest about ourselves? ......................................................................................................... 7
Chapter 5: Emotion, Attitudes, and Stress .............................................................................................. 7
Emotions in organizational behavior ................................................................................................... 7
Emotions in the workplace ................................................................................................................. 8
Emotional Intelligence (EI) ................................................................................................................. 9
Attitudes and behavior ....................................................................................................................... 9
Common attitudes in the workplace ................................................................................................. 10
Stress in the workplace .................................................................................................................... 11
Stress-related outcomes and well-being ........................................................................................... 11
WEEK 2 ............................................................................................................................................ 12
Chapter 4: Social Cognition ................................................................................................................. 12
How do we think? ............................................................................................................................ 12
Why are there flaws in our mental machinery .................................................................................... 12
Where does intuition come from – and can we trust it? ...................................................................... 13
Chapter G: Social Psychology and Money ............................................................................................. 14
What is Behavioral Economics?........................................................................................................ 14
Chapter 2: Diversity, Equity, and Inclusion ............................................................................................ 15
Diversity, Equity and Inclusion (DEI) .................................................................................................. 15
Diversity and Identity ....................................................................................................................... 16
Equity and Equality in the Workplace ................................................................................................ 16
Chapter 3: Personality and Individual DiIerences ................................................................................. 17
The Importance of Individual DiZerences .......................................................................................... 17
The Trait Theories of Personality ....................................................................................................... 17
Other Personality Attributes ............................................................................................................. 18
WEEK 3 ............................................................................................................................................ 19
Chapter 5: Person Perception .............................................................................................................. 19
What Happens During and After First Impressions are Formed? ......................................................... 19
How Do We Explain Other People’s Behavior? ................................................................................... 19
Why Do We Misjudge Others?........................................................................................................... 20
Chapter 6: Motivation: Concepts and Theoretical Perspectives ............................................................. 21
Needs Theories ............................................................................................................................... 21
Goal-Setting Theory ......................................................................................................................... 21
, Equity Theory .................................................................................................................................. 22
Expectancy Theory .......................................................................................................................... 22
Chapter 7: Types of Extrinsic Rewards .................................................................................................. 23
Intrinsic Motivation .......................................................................................................................... 23
Types of Extrinsic Rewards ............................................................................................................... 23
Motivation Through Job Design ......................................................................................................... 24
Non-Traditional Work Schedules ...................................................................................................... 24
WEEK 4 ............................................................................................................................................ 25
Chapter 6: Attitudes and Persuasion .................................................................................................... 25
What Are Attitudes and Where Do They Come From?......................................................................... 25
Do Attitudes Predict Behavior? ......................................................................................................... 25
How Do Attitudes Change? .............................................................................................................. 26
Chapter 8: Teams ................................................................................................................................ 27
The DiZerence Between Teams and Groups ...................................................................................... 27
A Model of Team EZectiveness: Processes and Outcomes ................................................................. 28
Types of Teams ................................................................................................................................ 29
A Model of Team EZectiveness: Context and Composition ................................................................. 30
Team Decision-Making ..................................................................................................................... 30
Chapter 9: Decision-Making and Problem-Solving ................................................................................ 31
Decision-Making and Problem Solving .............................................................................................. 31
Creativity and Innovation in Individuals, Teams, and Organizations .................................................... 32
The Innovation Process .................................................................................................................... 33
WEEK 5 ............................................................................................................................................ 34
Chapter 7: Social Influence: AIirmation, Social Roles, and Obedience .................................................. 34
What Types of Social Influence Exist? ............................................................................................... 34
What Social Forces Compel Conformity? ......................................................................................... 34
How Are We Influenced by Social Roles and Obedience to Authority? ................................................ 35
Chapter 8: Group Processes ................................................................................................................ 35
Why Are Groups So Important to Us? ................................................................................................ 35
How Do Groups Influence Individuals? ............................................................................................. 35
How Can Individuals Influence Groups? ........................................................................................... 36
Chapter 10: Ethics and Social Responsibility in Organizations ............................................................... 37
Ethics in the Organization ................................................................................................................ 37
Ethical Decision-Making .................................................................................................................. 37
Ethical Leadership and Followership ................................................................................................ 38
Building Ethical and Socially Responsible Organizations ................................................................... 38
Chapter 12: Trust, Conflict, and Negotiation ......................................................................................... 39
Trust In Organizations ...................................................................................................................... 39
Conflict in Teams and Organizations ................................................................................................. 39
Conflict Management Strategies ...................................................................................................... 40
, Strategies on Haggling ..................................................................................................................... 40
WEEK 6 ............................................................................................................................................ 42
Chapter 9: Stereotyping, Prejudice, and Discrimination (L12)................................................................. 42
Why Do We Still Use Stereotypes? .................................................................................................... 42
How Do Stereotypes Turn Into Prejudice?.......................................................................................... 43
How Can We Reduce Prejudice and Discrimination? ......................................................................... 44
Chapter 13: Leadership Perspectives (L11) ........................................................................................... 45
What is Leadership? ........................................................................................................................ 45
Basic Leadership Types.................................................................................................................... 45
Early Leadership Perspectives .......................................................................................................... 45
Contemporary Leadership Perspectives ........................................................................................... 47
Power-Distributing Leadership Perspectives ..................................................................................... 48
Value-Based Leadership Perspectives .............................................................................................. 48
Cross-Cultural Leadership ............................................................................................................... 49
Chapter 14: Influence Power, and Politics............................................................................................. 49
Power ............................................................................................................................................. 49
Using Power: Tactics for Influencing Others....................................................................................... 49
Consequences of Influencing Tactics ............................................................................................... 50
Organizational Politics ......................................................................................................................... 50
Four DiZerent Types of Organizational Politics................................................................................... 51
WEEK 7 ............................................................................................................................................ 51
Chapter 10: Helping and Prosocial Behavior ......................................................................................... 51
What Motivates People to Help Others? ............................................................................................ 51
Why Are Some People More Helpful Than Others? ............................................................................. 52
What Circumstances Make Helping More or Less Likely? ................................................................... 53
Chapter 11: Aggression ....................................................................................................................... 54
What is Aggression?......................................................................................................................... 54
Why are Humans Aggressive?........................................................................................................... 55
How Can We Control or Reduce Aggression? .................................................................................... 56
Chapter 15: Organizations and Culture................................................................................................. 56
What Is the Best Organizational Culture? .......................................................................................... 56
Artifacts of Organizational Culture .................................................................................................... 57
Potential Dysfunctions of Culture ..................................................................................................... 57
Types of Organizational Cultures ...................................................................................................... 58
Adapting Organizational Park Practices Across Cultures .................................................................... 58
Global Integration Versus Local Responsiveness ............................................................................... 58
International Assignments and Career Development ......................................................................... 59
Shaping Organizational Culture ........................................................................................................ 59
Chapter 16: Organizational Change and Structure ................................................................................ 59
The Change Process ........................................................................................................................ 59
, Forces of Change ............................................................................................................................ 60
Resistance to Change ...................................................................................................................... 60
Organizational Structure .................................................................................................................. 61
Organizational Development ............................................................................................................ 61
WEEK 1 .............................................................................................................................................. 5
Chapter 3: The Social Self...................................................................................................................... 5
How do we understand the “self”?...................................................................................................... 5
How do we know if the ‘self’ is social? ................................................................................................. 6
Are we honest about ourselves? ......................................................................................................... 7
Chapter 5: Emotion, Attitudes, and Stress .............................................................................................. 7
Emotions in organizational behavior ................................................................................................... 7
Emotions in the workplace ................................................................................................................. 8
Emotional Intelligence (EI) ................................................................................................................. 9
Attitudes and behavior ....................................................................................................................... 9
Common attitudes in the workplace ................................................................................................. 10
Stress in the workplace .................................................................................................................... 11
Stress-related outcomes and well-being ........................................................................................... 11
WEEK 2 ............................................................................................................................................ 12
Chapter 4: Social Cognition ................................................................................................................. 12
How do we think? ............................................................................................................................ 12
Why are there flaws in our mental machinery .................................................................................... 12
Where does intuition come from – and can we trust it? ...................................................................... 13
Chapter G: Social Psychology and Money ............................................................................................. 14
What is Behavioral Economics?........................................................................................................ 14
Chapter 2: Diversity, Equity, and Inclusion ............................................................................................ 15
Diversity, Equity and Inclusion (DEI) .................................................................................................. 15
Diversity and Identity ....................................................................................................................... 16
Equity and Equality in the Workplace ................................................................................................ 16
Chapter 3: Personality and Individual DiIerences ................................................................................. 17
The Importance of Individual DiZerences .......................................................................................... 17
The Trait Theories of Personality ....................................................................................................... 17
Other Personality Attributes ............................................................................................................. 18
WEEK 3 ............................................................................................................................................ 19
Chapter 5: Person Perception .............................................................................................................. 19
What Happens During and After First Impressions are Formed? ......................................................... 19
How Do We Explain Other People’s Behavior? ................................................................................... 19
Why Do We Misjudge Others?........................................................................................................... 20
Chapter 6: Motivation: Concepts and Theoretical Perspectives ............................................................. 21
Needs Theories ............................................................................................................................... 21
Goal-Setting Theory ......................................................................................................................... 21
, Equity Theory .................................................................................................................................. 22
Expectancy Theory .......................................................................................................................... 22
Chapter 7: Types of Extrinsic Rewards .................................................................................................. 23
Intrinsic Motivation .......................................................................................................................... 23
Types of Extrinsic Rewards ............................................................................................................... 23
Motivation Through Job Design ......................................................................................................... 24
Non-Traditional Work Schedules ...................................................................................................... 24
WEEK 4 ............................................................................................................................................ 25
Chapter 6: Attitudes and Persuasion .................................................................................................... 25
What Are Attitudes and Where Do They Come From?......................................................................... 25
Do Attitudes Predict Behavior? ......................................................................................................... 25
How Do Attitudes Change? .............................................................................................................. 26
Chapter 8: Teams ................................................................................................................................ 27
The DiZerence Between Teams and Groups ...................................................................................... 27
A Model of Team EZectiveness: Processes and Outcomes ................................................................. 28
Types of Teams ................................................................................................................................ 29
A Model of Team EZectiveness: Context and Composition ................................................................. 30
Team Decision-Making ..................................................................................................................... 30
Chapter 9: Decision-Making and Problem-Solving ................................................................................ 31
Decision-Making and Problem Solving .............................................................................................. 31
Creativity and Innovation in Individuals, Teams, and Organizations .................................................... 32
The Innovation Process .................................................................................................................... 33
WEEK 5 ............................................................................................................................................ 34
Chapter 7: Social Influence: AIirmation, Social Roles, and Obedience .................................................. 34
What Types of Social Influence Exist? ............................................................................................... 34
What Social Forces Compel Conformity? ......................................................................................... 34
How Are We Influenced by Social Roles and Obedience to Authority? ................................................ 35
Chapter 8: Group Processes ................................................................................................................ 35
Why Are Groups So Important to Us? ................................................................................................ 35
How Do Groups Influence Individuals? ............................................................................................. 35
How Can Individuals Influence Groups? ........................................................................................... 36
Chapter 10: Ethics and Social Responsibility in Organizations ............................................................... 37
Ethics in the Organization ................................................................................................................ 37
Ethical Decision-Making .................................................................................................................. 37
Ethical Leadership and Followership ................................................................................................ 38
Building Ethical and Socially Responsible Organizations ................................................................... 38
Chapter 12: Trust, Conflict, and Negotiation ......................................................................................... 39
Trust In Organizations ...................................................................................................................... 39
Conflict in Teams and Organizations ................................................................................................. 39
Conflict Management Strategies ...................................................................................................... 40
, Strategies on Haggling ..................................................................................................................... 40
WEEK 6 ............................................................................................................................................ 42
Chapter 9: Stereotyping, Prejudice, and Discrimination (L12)................................................................. 42
Why Do We Still Use Stereotypes? .................................................................................................... 42
How Do Stereotypes Turn Into Prejudice?.......................................................................................... 43
How Can We Reduce Prejudice and Discrimination? ......................................................................... 44
Chapter 13: Leadership Perspectives (L11) ........................................................................................... 45
What is Leadership? ........................................................................................................................ 45
Basic Leadership Types.................................................................................................................... 45
Early Leadership Perspectives .......................................................................................................... 45
Contemporary Leadership Perspectives ........................................................................................... 47
Power-Distributing Leadership Perspectives ..................................................................................... 48
Value-Based Leadership Perspectives .............................................................................................. 48
Cross-Cultural Leadership ............................................................................................................... 49
Chapter 14: Influence Power, and Politics............................................................................................. 49
Power ............................................................................................................................................. 49
Using Power: Tactics for Influencing Others....................................................................................... 49
Consequences of Influencing Tactics ............................................................................................... 50
Organizational Politics ......................................................................................................................... 50
Four DiZerent Types of Organizational Politics................................................................................... 51
WEEK 7 ............................................................................................................................................ 51
Chapter 10: Helping and Prosocial Behavior ......................................................................................... 51
What Motivates People to Help Others? ............................................................................................ 51
Why Are Some People More Helpful Than Others? ............................................................................. 52
What Circumstances Make Helping More or Less Likely? ................................................................... 53
Chapter 11: Aggression ....................................................................................................................... 54
What is Aggression?......................................................................................................................... 54
Why are Humans Aggressive?........................................................................................................... 55
How Can We Control or Reduce Aggression? .................................................................................... 56
Chapter 15: Organizations and Culture................................................................................................. 56
What Is the Best Organizational Culture? .......................................................................................... 56
Artifacts of Organizational Culture .................................................................................................... 57
Potential Dysfunctions of Culture ..................................................................................................... 57
Types of Organizational Cultures ...................................................................................................... 58
Adapting Organizational Park Practices Across Cultures .................................................................... 58
Global Integration Versus Local Responsiveness ............................................................................... 58
International Assignments and Career Development ......................................................................... 59
Shaping Organizational Culture ........................................................................................................ 59
Chapter 16: Organizational Change and Structure ................................................................................ 59
The Change Process ........................................................................................................................ 59
, Forces of Change ............................................................................................................................ 60
Resistance to Change ...................................................................................................................... 60
Organizational Structure .................................................................................................................. 61
Organizational Development ............................................................................................................ 61
