POST OFFICE EXAM QUESTIONS AND
ANSWERS ALL CORRECT
The value of the stamp stock credit and money orders consigned to the SSA is -
Answer-Stamp Credit
The three major sections on PS form 1412 daily financial report are - Answer-Receipts,
Stamp Accountability, and Disbursement
If a customer receives damaged or missing contents, a claim must be filed no later than
_____ days from the date of mailing - Answer-60
If an item is insured for over_______ you must also obtain the recipient signature of
receipt - Answer-$500
Failure to comply with the bank secrecy act (BSA) could result in significant fines of
more than________ per day per incident - Answer-$50,000.00
The customer can request a cashback option when using a debit card up to: - Answer-
$50
A change of address is valid for: - Answer-18 months (18 months change of address)
First class mail can be _____ for free up to 12 months - Answer-Forwarded
Other Regulated Materials Domestic (ORM-D) packages can be shipped by : - Answer-
USPS Retail Ground
A single postal service international money order can never exceed? - Answer-$ 700.00
Money orders cannot be paid for with a check or: - Answer-Credit card
When would a PS Form 8105-B, Suspicious Transaction Report, be filed? - Answer-A
customer purchased $1,000 worth of money orders every day for a week.
The sales and service associate (SSA) must complete PS form 8105-A, funds transfer
report when the customer purchases money orders equaling more than: - Answer-
$3,000
, PS form 3816 - Answer-COD Mailing and Delivery receipt
Precanceled stamps - Answer-are not permitted as postage payment for insured mail
service fees.
Medial Mail - Answer-limited to books, sound recordings, recorded video tapes, printed
music, and recorded computer - readable media such as cds, dvds and certain other
items.
can't contain advertising except for incidental announcements of books
No piece may weigh more than 70lbs
How a sales and service (SSA) conducts themselves on the job effect the - Answer-
Postal brand
PS form 8076 - Answer-Authorization to hold mail
PS form 3533 - Answer-Application for Refund of Fees, Products, and Withdrawal of
Customer Accounts, to request refunds
PS form 3817 - Answer-Certificate of Mailing
Handbook po- 209 retail operations handbook, describes - Answer-the duties and
responsibilities of post office personnel with retail responsibilities
If an item is insured over $500 you must also obtain - Answer-The recipients signature
or receipt
3 security features for money orders - Answer--watermark
- security thread
- dollar amounts
Nonmachinable surcharges are applied to First Class letters when the item is: - Answer-
polybagged or polywrapped.
Bound Printed Matter - Answer-Is a sub class a package services USPS does not
guarantee the delivery of BPM within a specified time.
-might receive deferred service
-is not sealed against postal inspection
-no more than 70lbs
-consist of advertising promotional directory or editorial material
Periodicals - Answer-A class of mail and our authorized publications such as magazines
and newspapers, whose primary purpose is transmitting information
ANSWERS ALL CORRECT
The value of the stamp stock credit and money orders consigned to the SSA is -
Answer-Stamp Credit
The three major sections on PS form 1412 daily financial report are - Answer-Receipts,
Stamp Accountability, and Disbursement
If a customer receives damaged or missing contents, a claim must be filed no later than
_____ days from the date of mailing - Answer-60
If an item is insured for over_______ you must also obtain the recipient signature of
receipt - Answer-$500
Failure to comply with the bank secrecy act (BSA) could result in significant fines of
more than________ per day per incident - Answer-$50,000.00
The customer can request a cashback option when using a debit card up to: - Answer-
$50
A change of address is valid for: - Answer-18 months (18 months change of address)
First class mail can be _____ for free up to 12 months - Answer-Forwarded
Other Regulated Materials Domestic (ORM-D) packages can be shipped by : - Answer-
USPS Retail Ground
A single postal service international money order can never exceed? - Answer-$ 700.00
Money orders cannot be paid for with a check or: - Answer-Credit card
When would a PS Form 8105-B, Suspicious Transaction Report, be filed? - Answer-A
customer purchased $1,000 worth of money orders every day for a week.
The sales and service associate (SSA) must complete PS form 8105-A, funds transfer
report when the customer purchases money orders equaling more than: - Answer-
$3,000
, PS form 3816 - Answer-COD Mailing and Delivery receipt
Precanceled stamps - Answer-are not permitted as postage payment for insured mail
service fees.
Medial Mail - Answer-limited to books, sound recordings, recorded video tapes, printed
music, and recorded computer - readable media such as cds, dvds and certain other
items.
can't contain advertising except for incidental announcements of books
No piece may weigh more than 70lbs
How a sales and service (SSA) conducts themselves on the job effect the - Answer-
Postal brand
PS form 8076 - Answer-Authorization to hold mail
PS form 3533 - Answer-Application for Refund of Fees, Products, and Withdrawal of
Customer Accounts, to request refunds
PS form 3817 - Answer-Certificate of Mailing
Handbook po- 209 retail operations handbook, describes - Answer-the duties and
responsibilities of post office personnel with retail responsibilities
If an item is insured over $500 you must also obtain - Answer-The recipients signature
or receipt
3 security features for money orders - Answer--watermark
- security thread
- dollar amounts
Nonmachinable surcharges are applied to First Class letters when the item is: - Answer-
polybagged or polywrapped.
Bound Printed Matter - Answer-Is a sub class a package services USPS does not
guarantee the delivery of BPM within a specified time.
-might receive deferred service
-is not sealed against postal inspection
-no more than 70lbs
-consist of advertising promotional directory or editorial material
Periodicals - Answer-A class of mail and our authorized publications such as magazines
and newspapers, whose primary purpose is transmitting information
