POST OFFICE EXAM QUESTIONS
WITH REVIEWED 100% CORRECT
DETAILED ANSWERS
Which of these is a characteristic of priority mail flat rate box - Answer-same price
regardless of distance
Which is a virtual library of postal information & tools designed for customers business
mailers & employees - Answer-postal explorer
There are additional fees for packages exceeding a nonstandard dimensions - Answer-
2 or more cubic feet
The minimum size of a post card is the same as a - Answer-letter
Successful sales transactions over when the sales & services associates - Answer-
makes an informed mutual decision with the customer
In order for a post card to be mailed it must be - Answer-rectangular
The international mail manual outlined policies regulations & __________ standards for
the international services - Answer-mailing
What is the most positive way to impact customer perception of the postal service -
Answer-provide world class customer service
The maximum size of a flag is 15 inches long ___ inches high & .76 inches thick -
Answer-12
The three major sections on ps form 1412 daily financial reports are - Answer-receipts
stamp accountability & disbursement
The us postal service is the only delivery service that reaches - Answer-every address
in the nation six days a week
Postal service e employees operate under a mandate to protect & preserve the mail
placed in its - Answer-custody
, The lost of missing stolen or lost postal money orders is found in the - Answer-postal
bulletin
the minimum length of a letter is how many inches long - Answer-5
a violation of the security & sa tory of the mail is - Answer-failing to deliver the mail
what is specially designed to assist a sales & services associate in performing their job -
Answer-directives
the maximum size for a flat sized mail piece is - Answer-12x15
the opportunity for a sales & services associate to start the customer experience on a
postivie note is - Answer-deliver a first impression
a machinable parcel cannot weigh more than - Answer-25
a weekly publication designed to streamline communications between headquarters &
retail unit is the - Answer-retail digest
the type of communication that can enhance or contradict messages is - Answer-
nonverbal communication
a parcel that weighs more than 70 pounds is - Answer-non mailable
the approach a sales & services associate can use to engage our customers & ensure
their needs are met is - Answer-a+gist
a domestic mail manual is mail transiting among - Answer-the united states of america
nonmachinable surcharges are applied to first class letter when the item is - Answer-
poly bagged or poly wrapped
a unit where each sales & services associates is assigned stamp stock & is accountable
for any losses is called - Answer-invididual accountability
why is maintaining the security & sanctity of the mail one of the core responsibilities of
the postal service - Answer-i still customer confidence
the resource where mail processing categories can be found is the - Answer-dmm
if customer needs more information on business mail the ssa should direct them too -
Answer-postal explorer
WITH REVIEWED 100% CORRECT
DETAILED ANSWERS
Which of these is a characteristic of priority mail flat rate box - Answer-same price
regardless of distance
Which is a virtual library of postal information & tools designed for customers business
mailers & employees - Answer-postal explorer
There are additional fees for packages exceeding a nonstandard dimensions - Answer-
2 or more cubic feet
The minimum size of a post card is the same as a - Answer-letter
Successful sales transactions over when the sales & services associates - Answer-
makes an informed mutual decision with the customer
In order for a post card to be mailed it must be - Answer-rectangular
The international mail manual outlined policies regulations & __________ standards for
the international services - Answer-mailing
What is the most positive way to impact customer perception of the postal service -
Answer-provide world class customer service
The maximum size of a flag is 15 inches long ___ inches high & .76 inches thick -
Answer-12
The three major sections on ps form 1412 daily financial reports are - Answer-receipts
stamp accountability & disbursement
The us postal service is the only delivery service that reaches - Answer-every address
in the nation six days a week
Postal service e employees operate under a mandate to protect & preserve the mail
placed in its - Answer-custody
, The lost of missing stolen or lost postal money orders is found in the - Answer-postal
bulletin
the minimum length of a letter is how many inches long - Answer-5
a violation of the security & sa tory of the mail is - Answer-failing to deliver the mail
what is specially designed to assist a sales & services associate in performing their job -
Answer-directives
the maximum size for a flat sized mail piece is - Answer-12x15
the opportunity for a sales & services associate to start the customer experience on a
postivie note is - Answer-deliver a first impression
a machinable parcel cannot weigh more than - Answer-25
a weekly publication designed to streamline communications between headquarters &
retail unit is the - Answer-retail digest
the type of communication that can enhance or contradict messages is - Answer-
nonverbal communication
a parcel that weighs more than 70 pounds is - Answer-non mailable
the approach a sales & services associate can use to engage our customers & ensure
their needs are met is - Answer-a+gist
a domestic mail manual is mail transiting among - Answer-the united states of america
nonmachinable surcharges are applied to first class letter when the item is - Answer-
poly bagged or poly wrapped
a unit where each sales & services associates is assigned stamp stock & is accountable
for any losses is called - Answer-invididual accountability
why is maintaining the security & sanctity of the mail one of the core responsibilities of
the postal service - Answer-i still customer confidence
the resource where mail processing categories can be found is the - Answer-dmm
if customer needs more information on business mail the ssa should direct them too -
Answer-postal explorer
