MBA 745 QUESTIONS AND ANSWERS
Value Stream - Answers - All activities ( value add, business value add, and non-value
add) required to meet a customer or stakeholder request.
Value Stream Map - Answers - a visual representation of activities and flows of
information, materials, and services required to accomplish specific objectives
Value Stream Mapping - Answers - a team based systematic approach to create value
stream maps which identify waste in the current state or paint the vision of a future state
with less waste.
What are the seven types of waste? - Answers - 1. Motion
2. Over-production
3. Movement
4. Inventory
5. Poor processing
6. Waiting
7. Defects
Value Stream Management consist of: - Answers - 1. Ownership by someone
responsible for the performance.
2. Clearly define boundaries and interfaces with other internal and external value
streams
3. Material, products, services, information, and cash flows with standard work for all
activities.
4. Performance measurements are built in and drive continuous improvement
Do reporting relationships need to change to give the value stream manager, the
authority required to implement the future state? - Answers - Depends.
(Revisit in a year of lean transformation)
Downstream Flows - Answers - - Materials, products and services - flow downstream
- --> Supplier's Supplier, Supplier, operations, distribution, retailer, customer
Upstream Flow - Answers - The movement of payment (and other things, like
information, returns, etc.) from the customer toward intermediaries and the original
source in a supply chain.
both directions - Answers - Information
Make to Stock (MTS) - Answers - finished goods that are held in inventory in advance
of customer orders
Assemble to Order (ATO) or
, Finish to Order - Answers - Product or Service is assembled after receipt of a
customer's order
Made to Order (MTO) - Answers - Products or service is made after receipt of a
customer's order.
Design or Engineer to Order - Answers - Customer requirements require creation of
specifications, or sourcing of unique materials.
Digital Fulfillment - Answers - Product or service is delivered digitally over the internet.
Push Process - Answers - Process initiated by forecasting demand, speculative. Plan
level of activity (production, shipments)
Pull Process - Answers - Process initiated in response to an order, reactive. Plan level
of inventory and capacity
True or False:
Most restaurants only have one value stream - Answers - False
Your organization uses an order fulfillment approach which relies on forecasts to
position product in anticipation of customer orders. This is an order fulfillment approach
known as: - Answers - push or speculative
A common value stream which will start outside your organization, at your suppliers is: -
Answers - materials to finished goods
True or False:
Concept to product launch is a big cross-functional value stream which is important for
most organizations. - Answers - True
All activities required to bring an idea from concept to implementation are known as a: -
Answers - Value Stream
True or False:
Every product or service is unique and should be identified as a value stream. The
typical organization will have thousands of value streams. - Answers - False
True or False:
Make to order is an example of pull fullfilment - Answers - True
Value Stream - Answers - All activities ( value add, business value add, and non-value
add) required to meet a customer or stakeholder request.
Value Stream Map - Answers - a visual representation of activities and flows of
information, materials, and services required to accomplish specific objectives
Value Stream Mapping - Answers - a team based systematic approach to create value
stream maps which identify waste in the current state or paint the vision of a future state
with less waste.
What are the seven types of waste? - Answers - 1. Motion
2. Over-production
3. Movement
4. Inventory
5. Poor processing
6. Waiting
7. Defects
Value Stream Management consist of: - Answers - 1. Ownership by someone
responsible for the performance.
2. Clearly define boundaries and interfaces with other internal and external value
streams
3. Material, products, services, information, and cash flows with standard work for all
activities.
4. Performance measurements are built in and drive continuous improvement
Do reporting relationships need to change to give the value stream manager, the
authority required to implement the future state? - Answers - Depends.
(Revisit in a year of lean transformation)
Downstream Flows - Answers - - Materials, products and services - flow downstream
- --> Supplier's Supplier, Supplier, operations, distribution, retailer, customer
Upstream Flow - Answers - The movement of payment (and other things, like
information, returns, etc.) from the customer toward intermediaries and the original
source in a supply chain.
both directions - Answers - Information
Make to Stock (MTS) - Answers - finished goods that are held in inventory in advance
of customer orders
Assemble to Order (ATO) or
, Finish to Order - Answers - Product or Service is assembled after receipt of a
customer's order
Made to Order (MTO) - Answers - Products or service is made after receipt of a
customer's order.
Design or Engineer to Order - Answers - Customer requirements require creation of
specifications, or sourcing of unique materials.
Digital Fulfillment - Answers - Product or service is delivered digitally over the internet.
Push Process - Answers - Process initiated by forecasting demand, speculative. Plan
level of activity (production, shipments)
Pull Process - Answers - Process initiated in response to an order, reactive. Plan level
of inventory and capacity
True or False:
Most restaurants only have one value stream - Answers - False
Your organization uses an order fulfillment approach which relies on forecasts to
position product in anticipation of customer orders. This is an order fulfillment approach
known as: - Answers - push or speculative
A common value stream which will start outside your organization, at your suppliers is: -
Answers - materials to finished goods
True or False:
Concept to product launch is a big cross-functional value stream which is important for
most organizations. - Answers - True
All activities required to bring an idea from concept to implementation are known as a: -
Answers - Value Stream
True or False:
Every product or service is unique and should be identified as a value stream. The
typical organization will have thousands of value streams. - Answers - False
True or False:
Make to order is an example of pull fullfilment - Answers - True
