POST OFFICE EXAM 474 QUESTIONS & ANSWERS
A customer asks questions about shipping choices, but you do not know the answers.
Which would you be most and least likely to do? - Answers :Most: Say you do not know
about shipping choices and suggest that he look on the USPS.
Least: Say you will have answers tomorrow and research the shipping choices after
finishing your deliveries.
A new employee is having trouble learning his job which forces you and others to work
harder to meet production standards. Which would you be most and least likely to do? -
Answers :Most: Tell him how to do his job quicker and better.
Least: Do nothing because his production should improve over time.
How many unexcused absences are acceptable before and employee is disciplined? -
Answers :None
How long were you at your latest job before voluntarily leaving? - Answers :I did not
leave my latest job voluntarily
How would your latest manager rate your verbal communication skills? - Answers :The
very best
How would your latest manager rate your motivation to become a top performer? -
Answers :Extremely high
How many unexcused tardies did you have per month at your latest job? - Answers
:None
How would your latest manager rate the quality of your work? - Answers :The very best
How many times have you been honored for high performance on the job? - Answers
:7-10
How many full time jobs have you left voluntarily within one month of starting? -
Answers :0
How would your latest manager rate your attendance compared to other employees? -
Answers :The very best
How many times have you been disciplined for violating a company policy? - Answers :0
How many times per year did you have unexcused absences at your latest job? -
Answers :None
What is the longest time you stayed with one employer without voluntarily leaving? -
Answers :5 - 10 years
, How many jobs have you left voluntarily in the last four years? - Answers :0
How long do you hope to work for the USPS? - Answers :More than 10 years
I usually set challenging goals
a. Most like me
b. Somewhat like me
OR
c. Somewhat like me
d. Most like me
I usually set reasonable goals - Answers :I usually set challenging goals
a. Most like me
I can sometimes tell how other people feel
a. Most like me
b. Somewhat like me
OR
c. Somewhat like me
d. Most like me
I can nearly always tell how other people feel - Answers :I can nearly always tell how
other people feel
d. Most like me
It is okay if I do not achieve my goal if I tried my best
a. Most like me
b. Somewhat like me
OR
c. Somewhat like me
d. Most like me
I set very high goals and am determined to achieve them - Answers :I set very high
goals and am determined to achieve them
d. Most like me
I accomplish all my job duties
a. Most like me
b. Somewhat like me
OR
c. Somewhat like me
d. Most like me
I almost always go above and beyond my job duties - Answers :I accomplish all my job
duties
a. Most like me
A customer asks questions about shipping choices, but you do not know the answers.
Which would you be most and least likely to do? - Answers :Most: Say you do not know
about shipping choices and suggest that he look on the USPS.
Least: Say you will have answers tomorrow and research the shipping choices after
finishing your deliveries.
A new employee is having trouble learning his job which forces you and others to work
harder to meet production standards. Which would you be most and least likely to do? -
Answers :Most: Tell him how to do his job quicker and better.
Least: Do nothing because his production should improve over time.
How many unexcused absences are acceptable before and employee is disciplined? -
Answers :None
How long were you at your latest job before voluntarily leaving? - Answers :I did not
leave my latest job voluntarily
How would your latest manager rate your verbal communication skills? - Answers :The
very best
How would your latest manager rate your motivation to become a top performer? -
Answers :Extremely high
How many unexcused tardies did you have per month at your latest job? - Answers
:None
How would your latest manager rate the quality of your work? - Answers :The very best
How many times have you been honored for high performance on the job? - Answers
:7-10
How many full time jobs have you left voluntarily within one month of starting? -
Answers :0
How would your latest manager rate your attendance compared to other employees? -
Answers :The very best
How many times have you been disciplined for violating a company policy? - Answers :0
How many times per year did you have unexcused absences at your latest job? -
Answers :None
What is the longest time you stayed with one employer without voluntarily leaving? -
Answers :5 - 10 years
, How many jobs have you left voluntarily in the last four years? - Answers :0
How long do you hope to work for the USPS? - Answers :More than 10 years
I usually set challenging goals
a. Most like me
b. Somewhat like me
OR
c. Somewhat like me
d. Most like me
I usually set reasonable goals - Answers :I usually set challenging goals
a. Most like me
I can sometimes tell how other people feel
a. Most like me
b. Somewhat like me
OR
c. Somewhat like me
d. Most like me
I can nearly always tell how other people feel - Answers :I can nearly always tell how
other people feel
d. Most like me
It is okay if I do not achieve my goal if I tried my best
a. Most like me
b. Somewhat like me
OR
c. Somewhat like me
d. Most like me
I set very high goals and am determined to achieve them - Answers :I set very high
goals and am determined to achieve them
d. Most like me
I accomplish all my job duties
a. Most like me
b. Somewhat like me
OR
c. Somewhat like me
d. Most like me
I almost always go above and beyond my job duties - Answers :I accomplish all my job
duties
a. Most like me
