Glynco Study Guide BOP Midterm EXAM
Diversity - CORRECT ANSWERS-Responding to the needs of different cultures and
occupational groups,maximaizing rentention and productivity
Managing Diversity - CORRECT ANSWERS-Maintain diverse workforce that works
together in harmony
The benefits of a diverse workforce - CORRECT ANSWERS-Attract highly qualified
candidates, retains develop and advances the best talent in the organization, increases
productivity and efficiency, creates an environment that works for everyone, makes
Bureau of Prison and employee of choice, Support BOP mission statement
3 Diversity influences our impressions - CORRECT ANSWERS-Make observation,
Draw conclusion based on observations, stereotype,meaning you see a person based
upon past experiences, values and attitude
6 strategies for dealing with diversity - CORRECT ANSWERS-Realize the impact of
decision and actions, Examine assumption before actions, Treat people as individuals,
Approach diversity as a Win-Win opportunity, No racial profiling, BOP policy-Non
discrimination and standards and of employee conduct
10 qualities of culturally skilled correctional officers - CORRECT ANSWERS-Listening
Communication
Comprehension
Avoid confrontation
Avoid stereotyping
Avoid rash judgement
Willingness to learn about other cultures
Looks for WIN-WIN
Able to be oneself
Respect other and their opinions
Critical thinking - CORRECT ANSWERS-Intellectually disciplined process of actively
applying,analyzing, and evaluating information gathered by observation,experience,
reflection
7 virtues of critical thinkers - CORRECT ANSWERS-1. Intellectually honest, well
informed, want to get it right,no code of silence
2. Tolerant,flexible,open minded
, 3. Maturity of judgement-making the right decision at the right time for the right reasons
4. Organized
5. Analytical -awareness analyzing our surroundings and inmates, and evaluating the
threat level of our environment C.O is internally motivated
6. Self-confidence- make rational decisions
7. Inquisitive-proactive
Personal competencies
1. Self Awareness
2. Self Regulation
3.Motivation - CORRECT ANSWERS-1. Emotional awareness: knowing internal states,
preferences resources
Accurate self- assessment: knowing ones own limit, strengths, and weakness
2. Self control , trustworthiness,consciousness: meets commitment, keep promises and
admits mistakes, adaptability-smoothly handles multiple demands and shifts priorities as
needed
3. Achievement drive-strives for improvement, set goals, Commitment your emotional
attachment to an organization. Initiative and optimism-seizes opportunities,not afraid to
work hard ,positive responses to any situation
2 Social Intelligence competencies - CORRECT ANSWERS-1. Empathy: understand
others feelings and perspectives, Leadership Influences, Service Oriented
2. Social Skills: Communication , Conflict management, Chain of a Command,
Collaboration and Cooperation
objectives of Correctional Supervision - CORRECT ANSWERS-1. Legal and human
control of inmates, ex. Conducting ,count
Diversity - CORRECT ANSWERS-Responding to the needs of different cultures and
occupational groups,maximaizing rentention and productivity
Managing Diversity - CORRECT ANSWERS-Maintain diverse workforce that works
together in harmony
The benefits of a diverse workforce - CORRECT ANSWERS-Attract highly qualified
candidates, retains develop and advances the best talent in the organization, increases
productivity and efficiency, creates an environment that works for everyone, makes
Bureau of Prison and employee of choice, Support BOP mission statement
3 Diversity influences our impressions - CORRECT ANSWERS-Make observation,
Draw conclusion based on observations, stereotype,meaning you see a person based
upon past experiences, values and attitude
6 strategies for dealing with diversity - CORRECT ANSWERS-Realize the impact of
decision and actions, Examine assumption before actions, Treat people as individuals,
Approach diversity as a Win-Win opportunity, No racial profiling, BOP policy-Non
discrimination and standards and of employee conduct
10 qualities of culturally skilled correctional officers - CORRECT ANSWERS-Listening
Communication
Comprehension
Avoid confrontation
Avoid stereotyping
Avoid rash judgement
Willingness to learn about other cultures
Looks for WIN-WIN
Able to be oneself
Respect other and their opinions
Critical thinking - CORRECT ANSWERS-Intellectually disciplined process of actively
applying,analyzing, and evaluating information gathered by observation,experience,
reflection
7 virtues of critical thinkers - CORRECT ANSWERS-1. Intellectually honest, well
informed, want to get it right,no code of silence
2. Tolerant,flexible,open minded
, 3. Maturity of judgement-making the right decision at the right time for the right reasons
4. Organized
5. Analytical -awareness analyzing our surroundings and inmates, and evaluating the
threat level of our environment C.O is internally motivated
6. Self-confidence- make rational decisions
7. Inquisitive-proactive
Personal competencies
1. Self Awareness
2. Self Regulation
3.Motivation - CORRECT ANSWERS-1. Emotional awareness: knowing internal states,
preferences resources
Accurate self- assessment: knowing ones own limit, strengths, and weakness
2. Self control , trustworthiness,consciousness: meets commitment, keep promises and
admits mistakes, adaptability-smoothly handles multiple demands and shifts priorities as
needed
3. Achievement drive-strives for improvement, set goals, Commitment your emotional
attachment to an organization. Initiative and optimism-seizes opportunities,not afraid to
work hard ,positive responses to any situation
2 Social Intelligence competencies - CORRECT ANSWERS-1. Empathy: understand
others feelings and perspectives, Leadership Influences, Service Oriented
2. Social Skills: Communication , Conflict management, Chain of a Command,
Collaboration and Cooperation
objectives of Correctional Supervision - CORRECT ANSWERS-1. Legal and human
control of inmates, ex. Conducting ,count
