Post office exam 474/ 82 Q&A/ Newest 2024-
2025.
A customer asks questions about shipping choices, but you do not know the answers. Which
would you be most and least likely to do? - Answer: Most: Say you do not know about shipping
choices and suggest that he look on the USPS.
Least: Say you will have answers tomorrow and research the shipping choices after finishing
your deliveries.
A new employee is having trouble learning his job which forces you and others to work harder
to meet production standards. Which would you be most and least likely to do? - Answer: Most:
Tell him how to do his job quicker and better.
Least: Do nothing because his production should improve over time.
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,A customer is angry because the nearby Post Office does not have a product he needs today.
Which would you be most and least likely to do? - Answer: Most: Suggest an alternate product
that may work.
Least: Go get the product at another facility and bring it back to the customer.
I finish all my tasks at work
a. Most like me
b. Somewhat like me
OR
c. Somewhat like me
d. Most like me
I do more than finish my tasks at work - Answer: I do more than finish my tasks at work
d. Most like me
People should say if something bothers them
a. Most like me
b. Somewhat like me
OR
c. Somewhat like me
d. Most like me
I can quickly tell if somebody is upset - Answer: I can quickly tell if somebody is upset
d. Most like me
I prefer goals that force me to push the limits
a. Most like me
b. Somewhat like me
OR
c. Somewhat like me
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, d. Most like me
I prefer easily accomplished goals - Answer: I prefer easily accomplished goals
d. Most like me
I do what is expected on the job
a. Most like me
b. Somewhat like me
OR
c. Somewhat like me
d. Most like me
I do more than what is expected on the job - Answer: I do more than what is expected on the
job
d. Most like me
I treat people fairly all the time
a. Most like me
b. Somewhat like me
OR
c. Somewhat like me
d. Most like me
I sometimes treat people unfairly - Answer: I treat people fairly all the time
a. Most like me
Successful people are just lucky
a. Most like me
b. Somewhat like me
OR
c. Somewhat like me
d. Most like me
Page 3 of 22
2025.
A customer asks questions about shipping choices, but you do not know the answers. Which
would you be most and least likely to do? - Answer: Most: Say you do not know about shipping
choices and suggest that he look on the USPS.
Least: Say you will have answers tomorrow and research the shipping choices after finishing
your deliveries.
A new employee is having trouble learning his job which forces you and others to work harder
to meet production standards. Which would you be most and least likely to do? - Answer: Most:
Tell him how to do his job quicker and better.
Least: Do nothing because his production should improve over time.
Page 1 of 22
,A customer is angry because the nearby Post Office does not have a product he needs today.
Which would you be most and least likely to do? - Answer: Most: Suggest an alternate product
that may work.
Least: Go get the product at another facility and bring it back to the customer.
I finish all my tasks at work
a. Most like me
b. Somewhat like me
OR
c. Somewhat like me
d. Most like me
I do more than finish my tasks at work - Answer: I do more than finish my tasks at work
d. Most like me
People should say if something bothers them
a. Most like me
b. Somewhat like me
OR
c. Somewhat like me
d. Most like me
I can quickly tell if somebody is upset - Answer: I can quickly tell if somebody is upset
d. Most like me
I prefer goals that force me to push the limits
a. Most like me
b. Somewhat like me
OR
c. Somewhat like me
Page 2 of 22
, d. Most like me
I prefer easily accomplished goals - Answer: I prefer easily accomplished goals
d. Most like me
I do what is expected on the job
a. Most like me
b. Somewhat like me
OR
c. Somewhat like me
d. Most like me
I do more than what is expected on the job - Answer: I do more than what is expected on the
job
d. Most like me
I treat people fairly all the time
a. Most like me
b. Somewhat like me
OR
c. Somewhat like me
d. Most like me
I sometimes treat people unfairly - Answer: I treat people fairly all the time
a. Most like me
Successful people are just lucky
a. Most like me
b. Somewhat like me
OR
c. Somewhat like me
d. Most like me
Page 3 of 22
