10/31/24, 5:58 PM EPD V6 Flashcards | Quizlet
EUNICE
EPD V6WITH COMPLETE SOLUTIONS GRADED A+Terms in
this set (50)
If the caller is unable to provide all True
DESCRIPTION ESSENTIALS information,
bolded items must still be asked unless it is
obvious that the caller has never seen or
does not have any information about the
person(s) or vehicle(s).
Which one of the following is a concept of foreseeability
law that considers the Emergency
Dispatcher's limited ability to predict events
based solely on information provided by
the caller?
Your agency is being flooded with calls Go to Protocol S-2.
concerning an ACTIVE ASSAILANT
situation at a local high school. You take a
call from a frantic teacher who is reporting
that she is in her classroom with 24
students. She says she hasn't seen the
shooter but can hear gunshots. In response
to question 4 on Protocol 136, she states
that she doesn't think they can safely
evacuate. What should you do next?
Security personnel at a shopping mall 130-c-1
report that they have detained a shoplifter
who stole a phone charger. No weapons
were involved or mentioned, and the
suspect is currently detained and
cooperative. What is the most appropriate
Determinant Code?
A manager is reporting a bomb threat Provide Case Exit Instructions on Panel X-4
received at a small restaurant. In response
to Key Question 6 on Protocol 109, the
caller states that they will be evacuating
the building. What should you do next?
A convenience store clerk reports that she Obtain a vehicle description
was just robbed at knifepoint. In response
to Key Question 3a on Protocol 126, the
caller tells you that the suspect drove away
in a vehicle. What should you do next?
https://quizlet.com/890806206/epd-v6-flash-cards/ 1/6
, 10/31/24, 5:58 PM EPD V6 Flashcards | Quizlet
The caller reports that her husband and 23- 113-D-1
year-old son are fighting. It started as a
verbal argument, but they have now
started throwing punches. No weapons
were involved or mentioned. What is the
most appropriate Determinant Code?
Which of the following is the best definition a traffic accident caused by the passage of an emergency vehicle that does not
of a "wake-effect collision"? directly involve (hit) the emergency vehicle
Words or phrases printed in ALL a dispatch definition is available for the word or phrase in the Additional Information
UPPERCASE TEXT (all capital letters) in the section
PPDS® Key Questions indicate that:
When the caller reports a suspicious false
package, the EPD should go to Protocol C
(Caller in Danger) immediately after
initiating dispatch
The caller reports that a DANGEROUS 105-d-2
animal is walking along a high-traffic
canyon road and creating a traffic hazard.
What is the most appropriate Determinant
Code?
When you suspect that weapons may be at false
the scene, you should use a weapons
suffix, even if weapons have not been seen
or mentioned by the caller.
The caller reports that his customers were Send 113-B-3 and then provide the appropriate PDIs.
scared away from his bakery yesterday by a
homeless man who was asking everyone
for money (PAST). In response to Case
Entry Question 6a, the caller reports that
the suspect is not currently in the area.
What should you do next?
When speaking with a hostage taker, the false
EPD should ask the hostage taker to come
out of the building.
A manager at a check cashing service is 118-D-2
reporting that a customer in the store is
trying to cash a forged check. The suspect
is currently standing at the counter. What is
the most appropriate Determinant Code?
The caller has discovered an unexploded 103: Administrative (Lost or Found Property, Found Unexploded Ordnance,
hand grenade in an open field and would Messages, Transports
like someone to take care of it. What is the
most appropriate Chief Complaint Protocol
to use for this case?
A calming technique in which the calltaker repeats a phrase verbatim using a firm but
Which of the following is the best definition
caring tone. The statement should include the caller's name or title and assurance
for "repetitive persistence"?
that help is on the way.
https://quizlet.com/890806206/epd-v6-flash-cards/ 2/6
EUNICE
EPD V6WITH COMPLETE SOLUTIONS GRADED A+Terms in
this set (50)
If the caller is unable to provide all True
DESCRIPTION ESSENTIALS information,
bolded items must still be asked unless it is
obvious that the caller has never seen or
does not have any information about the
person(s) or vehicle(s).
Which one of the following is a concept of foreseeability
law that considers the Emergency
Dispatcher's limited ability to predict events
based solely on information provided by
the caller?
Your agency is being flooded with calls Go to Protocol S-2.
concerning an ACTIVE ASSAILANT
situation at a local high school. You take a
call from a frantic teacher who is reporting
that she is in her classroom with 24
students. She says she hasn't seen the
shooter but can hear gunshots. In response
to question 4 on Protocol 136, she states
that she doesn't think they can safely
evacuate. What should you do next?
Security personnel at a shopping mall 130-c-1
report that they have detained a shoplifter
who stole a phone charger. No weapons
were involved or mentioned, and the
suspect is currently detained and
cooperative. What is the most appropriate
Determinant Code?
A manager is reporting a bomb threat Provide Case Exit Instructions on Panel X-4
received at a small restaurant. In response
to Key Question 6 on Protocol 109, the
caller states that they will be evacuating
the building. What should you do next?
A convenience store clerk reports that she Obtain a vehicle description
was just robbed at knifepoint. In response
to Key Question 3a on Protocol 126, the
caller tells you that the suspect drove away
in a vehicle. What should you do next?
https://quizlet.com/890806206/epd-v6-flash-cards/ 1/6
, 10/31/24, 5:58 PM EPD V6 Flashcards | Quizlet
The caller reports that her husband and 23- 113-D-1
year-old son are fighting. It started as a
verbal argument, but they have now
started throwing punches. No weapons
were involved or mentioned. What is the
most appropriate Determinant Code?
Which of the following is the best definition a traffic accident caused by the passage of an emergency vehicle that does not
of a "wake-effect collision"? directly involve (hit) the emergency vehicle
Words or phrases printed in ALL a dispatch definition is available for the word or phrase in the Additional Information
UPPERCASE TEXT (all capital letters) in the section
PPDS® Key Questions indicate that:
When the caller reports a suspicious false
package, the EPD should go to Protocol C
(Caller in Danger) immediately after
initiating dispatch
The caller reports that a DANGEROUS 105-d-2
animal is walking along a high-traffic
canyon road and creating a traffic hazard.
What is the most appropriate Determinant
Code?
When you suspect that weapons may be at false
the scene, you should use a weapons
suffix, even if weapons have not been seen
or mentioned by the caller.
The caller reports that his customers were Send 113-B-3 and then provide the appropriate PDIs.
scared away from his bakery yesterday by a
homeless man who was asking everyone
for money (PAST). In response to Case
Entry Question 6a, the caller reports that
the suspect is not currently in the area.
What should you do next?
When speaking with a hostage taker, the false
EPD should ask the hostage taker to come
out of the building.
A manager at a check cashing service is 118-D-2
reporting that a customer in the store is
trying to cash a forged check. The suspect
is currently standing at the counter. What is
the most appropriate Determinant Code?
The caller has discovered an unexploded 103: Administrative (Lost or Found Property, Found Unexploded Ordnance,
hand grenade in an open field and would Messages, Transports
like someone to take care of it. What is the
most appropriate Chief Complaint Protocol
to use for this case?
A calming technique in which the calltaker repeats a phrase verbatim using a firm but
Which of the following is the best definition
caring tone. The statement should include the caller's name or title and assurance
for "repetitive persistence"?
that help is on the way.
https://quizlet.com/890806206/epd-v6-flash-cards/ 2/6
