COMM 226 BUSINESS TECHNOLOGY
MANAGEMENT EXAM REVIEW NOTES
CONCORDIA UNIVERSITY
, lOMoAR cPSD| 19857451
BTM notes
COMM 226
Chapter 1
Business Technology Management Program: Combines in-demand technical computer
skills with practical business knowledge to solve unique business issues
Addresses business needs or opportunities using information technology
Supports and improves business processes
Gathers, processes, stores and presents vital information to the right people at theright
time
CCICT
The Canadian Coalition for tomorrows ICT skills is an industry-led association of
employers, universities and organizations founded by bell (2007)
Aim is to ensure that Canadian organizations can hire the Information and
communications technology professionals they need to meet their workforce changing
needs
Members: Bell, Canadian tire, Scotia bank, McCain, Bombardier, Microsoft
BTM Knowledge Areas
Projects, processes and change
Technology in Business
Business
Technology
Personal and interpersonal
Integrative learning outcomes
BTM is not extensive programming, hardware and electronics or complex networkingJobs
Chief information officer
Project manager
Webmaster
Data security manager
CHAPTER 3
Computer Hardware Components
CPU: Central Processing Unit (the brain of computer, 2 CPUS = dual processor)
RAM: Random Access memory (main memory of the computer)
Storage Hardware (magnetic disks, CD’s, Thumb drives)Hardware
types
, lOMoAR cPSD| 19857451
Personal Computer (Desktop and Laptops)
Tablet (Ipad, Kindel, Nexus)
Smartphone (Motorola, droid)
Server (dell PowerEdge server)
Server Farm (Racks of servers)
Computer Data Sizes
1. Byte = 8 bits
2. Kilobyte = 1024 bytes K
3. Megabyte= 1024K MB
4. Gigabyte= 1024MB GB
5. Terabyte = 1024GB TB
6. Petabyte= 1024 TB PB
7. Exabyte= 1024PB EB
Computer Data
Hertz (CPU speed)
32-bit/64-bit
Memory
Volatile memory: memory is temporary and erased when turned off. (Cache and main
memory)
Non-volatile memory: memory that remains when computer is turned off (Optical and
magnetic disks, flash drives)
Operating systems OS: program that controls the computers resources
Non-Mobile client operating systems(Windows and Mac)
Mobile client operating systems (IOS, Blackberry OS, Android)
Server operating systems (Windows server, Unix, Linux)
Virtualization: The process where one computer hosts the appearance of manycomputers.
The Host operating system runs one or more operating systems as applications. The
hosted OS are called Virtual Machines.
Three types of virtualization
PC virtualization: where a personal computer hosts several OS so the user can have
different systems on the same hardware
Server Virtualization: server computer hosting other server computers
Desktop Virtualization: Involves a server that hosts many versions of desktopoperating
systems
Own vs. License
When we buy Microsoft windows, we don’t own it we own a license to use itTypes of
Applications
, lOMoAR cPSD| 19857451
Horizontal application software: can be used across various industries (Excel andWord.)
Vertical market application software: More specific to an industry, cannot be used in
others
One-of-a-kind application software: made for a specific need, Example the IRS.
Firmware: computer software installed into devices like printers, print servers and
communication devices.
Open Source: The source code is freely available to the public. Source code is a computer
code written by humans. Microsoft office is a closed source because thesource code is
protected and not public
Becoming a more viable option today.
Native Applications: Run on one operating system
Thin-Client applications: Run in browsers on many different operating systems
Mobile User Experience
MANAGEMENT EXAM REVIEW NOTES
CONCORDIA UNIVERSITY
, lOMoAR cPSD| 19857451
BTM notes
COMM 226
Chapter 1
Business Technology Management Program: Combines in-demand technical computer
skills with practical business knowledge to solve unique business issues
Addresses business needs or opportunities using information technology
Supports and improves business processes
Gathers, processes, stores and presents vital information to the right people at theright
time
CCICT
The Canadian Coalition for tomorrows ICT skills is an industry-led association of
employers, universities and organizations founded by bell (2007)
Aim is to ensure that Canadian organizations can hire the Information and
communications technology professionals they need to meet their workforce changing
needs
Members: Bell, Canadian tire, Scotia bank, McCain, Bombardier, Microsoft
BTM Knowledge Areas
Projects, processes and change
Technology in Business
Business
Technology
Personal and interpersonal
Integrative learning outcomes
BTM is not extensive programming, hardware and electronics or complex networkingJobs
Chief information officer
Project manager
Webmaster
Data security manager
CHAPTER 3
Computer Hardware Components
CPU: Central Processing Unit (the brain of computer, 2 CPUS = dual processor)
RAM: Random Access memory (main memory of the computer)
Storage Hardware (magnetic disks, CD’s, Thumb drives)Hardware
types
, lOMoAR cPSD| 19857451
Personal Computer (Desktop and Laptops)
Tablet (Ipad, Kindel, Nexus)
Smartphone (Motorola, droid)
Server (dell PowerEdge server)
Server Farm (Racks of servers)
Computer Data Sizes
1. Byte = 8 bits
2. Kilobyte = 1024 bytes K
3. Megabyte= 1024K MB
4. Gigabyte= 1024MB GB
5. Terabyte = 1024GB TB
6. Petabyte= 1024 TB PB
7. Exabyte= 1024PB EB
Computer Data
Hertz (CPU speed)
32-bit/64-bit
Memory
Volatile memory: memory is temporary and erased when turned off. (Cache and main
memory)
Non-volatile memory: memory that remains when computer is turned off (Optical and
magnetic disks, flash drives)
Operating systems OS: program that controls the computers resources
Non-Mobile client operating systems(Windows and Mac)
Mobile client operating systems (IOS, Blackberry OS, Android)
Server operating systems (Windows server, Unix, Linux)
Virtualization: The process where one computer hosts the appearance of manycomputers.
The Host operating system runs one or more operating systems as applications. The
hosted OS are called Virtual Machines.
Three types of virtualization
PC virtualization: where a personal computer hosts several OS so the user can have
different systems on the same hardware
Server Virtualization: server computer hosting other server computers
Desktop Virtualization: Involves a server that hosts many versions of desktopoperating
systems
Own vs. License
When we buy Microsoft windows, we don’t own it we own a license to use itTypes of
Applications
, lOMoAR cPSD| 19857451
Horizontal application software: can be used across various industries (Excel andWord.)
Vertical market application software: More specific to an industry, cannot be used in
others
One-of-a-kind application software: made for a specific need, Example the IRS.
Firmware: computer software installed into devices like printers, print servers and
communication devices.
Open Source: The source code is freely available to the public. Source code is a computer
code written by humans. Microsoft office is a closed source because thesource code is
protected and not public
Becoming a more viable option today.
Native Applications: Run on one operating system
Thin-Client applications: Run in browsers on many different operating systems
Mobile User Experience
