AEM CERTIFICATION EXAM
Which one of the following is a primary role of an emergency manager?
a) Incident commander
b) Joint Information Center Coordinator
c) Program Coordinator
d) Shelter manager - ANSWER: C. Program Coordinator
What would the emergency manager's role in mass care be?
a) distributing emergency supplies
b) Ensuring the proper organization provides meals
c) Inspecting temporary housing facilities
d) Supervising physical security for congregate shelters - ANSWER: B) Ensuring the
proper organization provides meals
You are leading and influencing when you are doing all of the following except
a) Encouraging someone else to assume the leadership role
b) Establishing partnerships with neighboring communities to share resources
c) Inviting other members of the emergency management team to discuss common
goals
d) telling them that it is your way or not at all - ANSWER: d) Telling them it is your
way or not at all
Effective Delegation involves _____
a) Determining that all credit goes to the team leader
b) ensuring that all tasks are equally distributed
c) ensuring that the person has the necessary authority to do the job properly
d) guaranteeing all employees have a chance to do the same task - ANSWER: c)
ensuring that the person has the necessary authority to do the job properly
What should a leader do when setting up implementation structures to facilitate
change?
a. Focus on interim systems because there will be time later to deal with long-term
impact.
b. Consider primarily long-term impacts because the short-term will take care of
itself.
c. Include representatives of all key stakeholder groups.
d. Place the greatest emphasis on how the change will impact the highest levels of
management. - ANSWER: c. Include representatives of all key stakeholder groups.
During times of change, it is important for leaders to ____________:
a. Make sure that they put the right spin on the situation, especially when things are
going badly.
b. Discourage stakeholders from expressing their misgivings.
c. Explain the situation once, then move on - don't dwell on it.
, d. Communicate first through actions, then words. - ANSWER: d. Communicate first
through actions, then words
Airing your concerns about taking on a new commitment is likely to:
a. Build trust.
b. Erode trust.
c. Expand your capacity to trust.
d. Reduce your responsibility but enhance your authority. - ANSWER: a. Build trust
Demonstrating conviction, courage, compassion, and community can:
a. Be used by a transformational leader to build trust.
b. Diminish your capacity for trusting others.
c. Make you vulnerable to your adversaries.
d. Undermine or erode trust. - ANSWER: a. Be used by a transformational leader to
build trust.
The emergency manager's role for media relations is to:
(a.) Ensure plans for this function are in place and up-to-date.
(b.) Make all contacts with the media.
(c.) Review and approve all releases.
(d.) Serve as the primary spokesperson. - ANSWER: (a.) Ensure plans for this function
are in place and up-to-date.
If the community already has an emergency operations plan, the emergency
manager should:
(a.) Assume the plan is probably outdated, and proceed to develop a new one
(b.) Consider this part of the job done, and focus on other activities.(c.) Coordinate a
unified effort with all those responsible to keep the plan updated.
(d.) Let the people responsible for the various sections decide when and if changes
are needed. - ANSWER: (c.) Coordinate a unified effort with all those responsible to
keep the plan updated.
Documentation is a legal and administrative requirement for an emergency
management organization. As an emergency manager, you will document which of
the following records, except:
a. incident records.
b. mutual aid activities.
c. routine staffing records.
d. situation reports. - ANSWER: c. routine staffing records
Anticipated emergency operations is a budget item consisting of estimates for
emergencies that may occur during the budget cycle. What type of data may be
needed to support these estimates?
a. Emergency operations plan.
b. Exercise training plan.
c. Historical records.
d. Weather reports. - ANSWER: c. Historical records.
Which one of the following is a primary role of an emergency manager?
a) Incident commander
b) Joint Information Center Coordinator
c) Program Coordinator
d) Shelter manager - ANSWER: C. Program Coordinator
What would the emergency manager's role in mass care be?
a) distributing emergency supplies
b) Ensuring the proper organization provides meals
c) Inspecting temporary housing facilities
d) Supervising physical security for congregate shelters - ANSWER: B) Ensuring the
proper organization provides meals
You are leading and influencing when you are doing all of the following except
a) Encouraging someone else to assume the leadership role
b) Establishing partnerships with neighboring communities to share resources
c) Inviting other members of the emergency management team to discuss common
goals
d) telling them that it is your way or not at all - ANSWER: d) Telling them it is your
way or not at all
Effective Delegation involves _____
a) Determining that all credit goes to the team leader
b) ensuring that all tasks are equally distributed
c) ensuring that the person has the necessary authority to do the job properly
d) guaranteeing all employees have a chance to do the same task - ANSWER: c)
ensuring that the person has the necessary authority to do the job properly
What should a leader do when setting up implementation structures to facilitate
change?
a. Focus on interim systems because there will be time later to deal with long-term
impact.
b. Consider primarily long-term impacts because the short-term will take care of
itself.
c. Include representatives of all key stakeholder groups.
d. Place the greatest emphasis on how the change will impact the highest levels of
management. - ANSWER: c. Include representatives of all key stakeholder groups.
During times of change, it is important for leaders to ____________:
a. Make sure that they put the right spin on the situation, especially when things are
going badly.
b. Discourage stakeholders from expressing their misgivings.
c. Explain the situation once, then move on - don't dwell on it.
, d. Communicate first through actions, then words. - ANSWER: d. Communicate first
through actions, then words
Airing your concerns about taking on a new commitment is likely to:
a. Build trust.
b. Erode trust.
c. Expand your capacity to trust.
d. Reduce your responsibility but enhance your authority. - ANSWER: a. Build trust
Demonstrating conviction, courage, compassion, and community can:
a. Be used by a transformational leader to build trust.
b. Diminish your capacity for trusting others.
c. Make you vulnerable to your adversaries.
d. Undermine or erode trust. - ANSWER: a. Be used by a transformational leader to
build trust.
The emergency manager's role for media relations is to:
(a.) Ensure plans for this function are in place and up-to-date.
(b.) Make all contacts with the media.
(c.) Review and approve all releases.
(d.) Serve as the primary spokesperson. - ANSWER: (a.) Ensure plans for this function
are in place and up-to-date.
If the community already has an emergency operations plan, the emergency
manager should:
(a.) Assume the plan is probably outdated, and proceed to develop a new one
(b.) Consider this part of the job done, and focus on other activities.(c.) Coordinate a
unified effort with all those responsible to keep the plan updated.
(d.) Let the people responsible for the various sections decide when and if changes
are needed. - ANSWER: (c.) Coordinate a unified effort with all those responsible to
keep the plan updated.
Documentation is a legal and administrative requirement for an emergency
management organization. As an emergency manager, you will document which of
the following records, except:
a. incident records.
b. mutual aid activities.
c. routine staffing records.
d. situation reports. - ANSWER: c. routine staffing records
Anticipated emergency operations is a budget item consisting of estimates for
emergencies that may occur during the budget cycle. What type of data may be
needed to support these estimates?
a. Emergency operations plan.
b. Exercise training plan.
c. Historical records.
d. Weather reports. - ANSWER: c. Historical records.
