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Essay

Interpersonal Communication Skills (2)

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18-11-2019
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2018/2019

Assignment grade was 90%. The assignment required us to record a face to face dyadic interpersonal communication between ourselves and another person. After which we were to present a written self-critique where we critically reflected upon our strengths and limitations during this conversation. My essay defines the terminology and concepts of interpersonal communication, describes the characteristics of effective interpersonal communication, explains the role of attitudes, values, and perceptions in interpersonal communication whilst also describing the processes involved in passive and active listening. It also describes the core processes of effective interpersonal communication in one on one and in groups, analyzing the concepts of self-awareness and emotional intelligence in communication.

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Running Head: INTERPERSONAL COMMUNICATION SKILLS




Table of Contents

Introduction....................................................................................................................2

Verbal Communication..................................................................................................4

Confirmation And Disconfirmation...........................................................................4

Paraphrasing...............................................................................................................4

Non-Verbal Communication..........................................................................................5

Body Language...........................................................................................................5

Posture And Body Gestures...................................................................................6

Facial Communication...............................................................................................6

Smiling...................................................................................................................7

Eye Contact............................................................................................................7

Touch Communication...............................................................................................7

Silence........................................................................................................................7

Spatial Messages And Territoriality...........................................................................8

Active Listening.........................................................................................................8

Conclusion......................................................................................................................9

Reference List...............................................................................................................10

Works Cited..................................................................................................................10

, INTERPERSONAL COMMUNICATION SKILLS 2


Introduction

“Communication isn’t about us feeding others information or about others pouring

their points into our heads. It’s about relationships, understanding, and expectations. It is like

a chemical reaction in which two elements form an indivisible, interdependent compound.”

[CITATION Kri04 \p 53 \l 1033 ]

Every day, in many ways, we communicate. We communicate our thoughts, feelings,

desires and more. Simple or complex, inadvertent or intentional, ad hoc or planned, active or

passive, communication is one of our key tools for achieving results, satisfying our needs and

fulfilling our ambitions. The way in which we communicate reflects our innermost selves,

our skills, and our confidence. It indicates how much appreciation and respect we expect

from others. Our ability to communicate has a direct bearing on our friendships, promotions,

salary increases, responsibilities and career paths. It directly affects the level of support and

help we receive from others, dictating our ability to have our own ideas accepted and

implemented. How well we gather and give information, ideas and feelings will determine

how well we solve problems, make decisions, reach agreements and solve disagreements

[CITATION Kri04 \l 1033 ]. Interpersonal communication is communication between two or

more interdependent individuals and is inherently relational in nature, existing on a

continuum from relatively impersonal to intimate where verbal and non-verbal messages are

involved [ CITATION DeV16 \l 1033 ]. This verbal and non-verbal communication is shared

between the source and the receiver in the form of; messages and meta-messages, through the

noise, vocal-auditory, and cutaneous-tactile communication channels [ CITATION DeV16 \l

1033 ]. This following essay will reflect and assess the effectivity of my verbal and non-

verbal communication skills evident in a 6-minute video clip in which I engage in an

interdependent conversation.

, INTERPERSONAL COMMUNICATION SKILLS 3

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Geüpload op
18 november 2019
Bestand laatst geupdate op
11 februari 2020
Aantal pagina's
10
Geschreven in
2018/2019
Type
ESSAY
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Kels1602 South African College of Applied Psychology
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