What does STEEPLED stand for? (External factors - macro environment)
Sociological, technological, economic, environmental, political, legal, ethical, demographic
How many employees does a micro business have?
Less than 10
How many employees does a small business have?
Less than 50
How many employees does a medium business have?
250 or fewer
What are the support activities of porters value chain model?
Firm infrastructure, human resource management, technology development and procurement
What are the primary activities of porters value chain model?
Logistics, operations, marketing and sales and after sales service
What is a BRD?
Business requirements definition - it answers the "what to buy" question and is based on the needs
analysis from operations
What does RAQSCI stand for? (a model for identifying business requirements)
Regulatory, assurance of supply, quality, service, cost and innovation
What are the two types of field research?
Quantitative research (statistical information) and qualitative research (peoples opinions)
What are the 4 categories of the Kraljic matrix?
Critical, strategic, tactical and leverage
What is a situation target proposal (STP)?
It is a statement that describes the current situation, paints the vision of the target and lists the
elements to be used to get to the target
What are SMART objectives?
Specific, Measurable, Achievable, Realistic, Timely
What is force majeure?