ICC/Facilitation seminars
Week 2
Intercultural Facilitator
A consultant has facilitation, intercultural communication and workshop design skills.
They follow a consultancy cycle made up of 7 steps: gaining entrance, contracting, gathering
data, feeding back the data, designing, delivering and evaluating.
Cultural levels of interaction
1) Cross-cultural: comparison of various cultural aspects, no obvious interactonn
2) Interculturalism: aspects of interacton across various culturesn
3) Transculturalism: aspects of merging and converging cultures, more than transiton
from one culture to anothern Ex: a new organizatonal culture afer mergingn
4) Multculturalism: sharing more than one culture with various partcular groupsn Ex: a
German-Swiss employee working for a French orgn
Cultural prejudice, bias and discrimination
Making sense of the self-making sense of the others= otherization
Psychological and social processes:
-prejudice: negative pre-judgements (racism, sexism,
ageism, homophobia)
-bias: a preference for/against something or someone
-discrimination: prejudices or biases being acted on
(behavior), treating somebody differently.
Methods used by Intercultural Communicaton
Consultants
Week 2
Intercultural Facilitator
A consultant has facilitation, intercultural communication and workshop design skills.
They follow a consultancy cycle made up of 7 steps: gaining entrance, contracting, gathering
data, feeding back the data, designing, delivering and evaluating.
Cultural levels of interaction
1) Cross-cultural: comparison of various cultural aspects, no obvious interactonn
2) Interculturalism: aspects of interacton across various culturesn
3) Transculturalism: aspects of merging and converging cultures, more than transiton
from one culture to anothern Ex: a new organizatonal culture afer mergingn
4) Multculturalism: sharing more than one culture with various partcular groupsn Ex: a
German-Swiss employee working for a French orgn
Cultural prejudice, bias and discrimination
Making sense of the self-making sense of the others= otherization
Psychological and social processes:
-prejudice: negative pre-judgements (racism, sexism,
ageism, homophobia)
-bias: a preference for/against something or someone
-discrimination: prejudices or biases being acted on
(behavior), treating somebody differently.
Methods used by Intercultural Communicaton
Consultants
