Samenvatting ‘Projectmanagement op maat’
1
,Inhoud
Samenvatting ‘Projectmanagement op maat’........................................................................................1
H1 Wat is projectmatig werken?........................................................................................................6
1.1 Wat is een project?...................................................................................................................6
1.2 Improviseren.............................................................................................................................6
1.3 Routinematig werken...............................................................................................................6
1.4 Projectmatig werken.................................................................................................................7
1.5 Wanneer maken we er een project van?..................................................................................7
H2 Richting bepalen............................................................................................................................8
2.1 De uitdaging of probleemstelling van het project.....................................................................8
2.2 De aanleiding............................................................................................................................8
2.3 De doelstelling..........................................................................................................................8
2.4 Het beoogd projectresultaat.....................................................................................................9
2.5 De afbakening van het project..................................................................................................9
2.6 De effecten van het project......................................................................................................9
2.7 De gebruikers van het projectresultaat..................................................................................10
2.8 Randvoorwaarden..................................................................................................................10
2.9 Relatie met andere projecten.................................................................................................10
2.10 Accepteren van het project..................................................................................................10
H3 Elk project is anders – waar zit de grootste uitdaging?...............................................................11
3.1 Het is onbekend hoe het eindresultaat kan worden gemaakt................................................11
3.2 Nog niet duidelijk wat het resultaat moet zijn........................................................................11
3.3 De omgeving van het project veranderd razendsnel..............................................................11
3.4 Project heeft veel randvoorwaarden......................................................................................11
3.5 Project heeft veel stakeholders..............................................................................................12
3.6 Project is heel erg groot..........................................................................................................12
3.7 Zijn veel verschillende disciplines bij betrokken.....................................................................12
3.8 Project vindt plaats op meerdere plekken..............................................................................12
3.9 Zijn verschillende culturen bij het project betrokken.............................................................12
3.10 Onduidelijk wie er nu eigenlijk beslist...................................................................................13
3.11 Alles heeft met alles te maken..............................................................................................13
3.12 Projectstrategie....................................................................................................................13
H4 Een aanpak kiezen.......................................................................................................................14
4.1 centrale dilemma van projectmanagement............................................................................14
4.2 Lineaire fasering in stabiele omgeving (waterval aanpak)......................................................15
2
, 4.3 Ontwikkelfasering in stabiele omgeving (prototyping)...........................................................15
4.4 Versiefasering in stabiele omgeving.......................................................................................15
4.5 Versiefasering in dynamische omgeving.................................................................................16
4.6 Parallelle fasering...................................................................................................................16
4.7 Estafettefasering.....................................................................................................................16
4.8 Als de complexiteit te groot wordt voor structuuroplossingen..............................................16
H5 Sturen van projecten...................................................................................................................17
5.1 Opdrachtgever........................................................................................................................17
5.2 stuurgroep..............................................................................................................................17
5.3 De Project Board.....................................................................................................................18
5.4 De gedelegeerd opdrachtgever..............................................................................................18
5.5 De ambtelijk en bestuurlijk opdrachtgever.............................................................................18
5.6 De intern opdrachtgever.........................................................................................................19
5.7 De product owner...................................................................................................................19
5.8 Besluitvorming........................................................................................................................19
H6 Project uitvoeren.........................................................................................................................20
6.1 De projectleider......................................................................................................................20
6.2 De scrum master.....................................................................................................................20
6.3 Het projectteam......................................................................................................................21
6.4 De lijnmanager........................................................................................................................22
6.5 De Project Management Officer (PMO)..................................................................................22
H7 Koers houden..............................................................................................................................24
7.1 Beheerscyclus.........................................................................................................................24
7.2 Functionaliteit.........................................................................................................................24
7.3 Beheersaspect tijd..................................................................................................................24
7.4 Beheersaspect geld.................................................................................................................24
7.5 Duivelsdriehoek......................................................................................................................24
7.6 Beheersaspect Kwaliteit..........................................................................................................25
7.7 Beheeraspect informatie........................................................................................................25
7.8 Beheersaspect Organisatie.....................................................................................................26
7.9 Beheeraspect Communicatie..................................................................................................26
7.10 Risico’s..................................................................................................................................26
H8 Projectinterventies......................................................................................................................27
8.1 Project Start Up (PSU).............................................................................................................27
8.2 Daily Stand-up.........................................................................................................................28
8.3 Sprint planning........................................................................................................................28
3
, 8.4 Besluitvormingssessie.............................................................................................................28
8.5 Sprint review...........................................................................................................................28
8.6 Retrospective..........................................................................................................................29
8.7 Projectevaluatie......................................................................................................................29
H9 Projectdocumenten.....................................................................................................................29
9.1 Businesscase...........................................................................................................................29
9.2 Projectplan..............................................................................................................................30
9.3 Beslisdocument.......................................................................................................................30
9.4 Voorgangsrapportage.............................................................................................................30
9.5 Product Backlog en user stories..............................................................................................30
9.6 Definition of Done (DoD)........................................................................................................31
9.7 Burndown grafieken...............................................................................................................31
9.8 Projectcommunicatieplan.......................................................................................................32
9.9 Kanttekening...........................................................................................................................32
H10 Projectmanagementmethoden.................................................................................................33
10.1 Voor- en nadelen van een projectmanagementmethode.....................................................33
10.2 Globale vergelijking methode...............................................................................................33
10.3 Belangen van lijn en project..................................................................................................34
10.4 Implementeren van een methode........................................................................................34
H11 PMBOK......................................................................................................................................34
11.1 Achtergrond..........................................................................................................................34
11.2 Uitgangspunten....................................................................................................................34
11.3 De methode in het kort........................................................................................................34
H12 PRINCE2.....................................................................................................................................35
12.1 Achtergrond..........................................................................................................................35
12.2 Uitgangspunten....................................................................................................................35
12.3 Methode in het kort..............................................................................................................36
H13 Projectmatig Werken................................................................................................................37
13.1 Achtergrond..........................................................................................................................37
13.2 Uitgangspunten....................................................................................................................37
13.3 Methode in het kort..............................................................................................................37
H14 Projectmatig Creëren................................................................................................................38
14.1 Achtergrond..........................................................................................................................38
14.2 Uitgangspunten....................................................................................................................38
14.3 Methode in het kort..............................................................................................................38
H15 Scrum........................................................................................................................................40
4
1
,Inhoud
Samenvatting ‘Projectmanagement op maat’........................................................................................1
H1 Wat is projectmatig werken?........................................................................................................6
1.1 Wat is een project?...................................................................................................................6
1.2 Improviseren.............................................................................................................................6
1.3 Routinematig werken...............................................................................................................6
1.4 Projectmatig werken.................................................................................................................7
1.5 Wanneer maken we er een project van?..................................................................................7
H2 Richting bepalen............................................................................................................................8
2.1 De uitdaging of probleemstelling van het project.....................................................................8
2.2 De aanleiding............................................................................................................................8
2.3 De doelstelling..........................................................................................................................8
2.4 Het beoogd projectresultaat.....................................................................................................9
2.5 De afbakening van het project..................................................................................................9
2.6 De effecten van het project......................................................................................................9
2.7 De gebruikers van het projectresultaat..................................................................................10
2.8 Randvoorwaarden..................................................................................................................10
2.9 Relatie met andere projecten.................................................................................................10
2.10 Accepteren van het project..................................................................................................10
H3 Elk project is anders – waar zit de grootste uitdaging?...............................................................11
3.1 Het is onbekend hoe het eindresultaat kan worden gemaakt................................................11
3.2 Nog niet duidelijk wat het resultaat moet zijn........................................................................11
3.3 De omgeving van het project veranderd razendsnel..............................................................11
3.4 Project heeft veel randvoorwaarden......................................................................................11
3.5 Project heeft veel stakeholders..............................................................................................12
3.6 Project is heel erg groot..........................................................................................................12
3.7 Zijn veel verschillende disciplines bij betrokken.....................................................................12
3.8 Project vindt plaats op meerdere plekken..............................................................................12
3.9 Zijn verschillende culturen bij het project betrokken.............................................................12
3.10 Onduidelijk wie er nu eigenlijk beslist...................................................................................13
3.11 Alles heeft met alles te maken..............................................................................................13
3.12 Projectstrategie....................................................................................................................13
H4 Een aanpak kiezen.......................................................................................................................14
4.1 centrale dilemma van projectmanagement............................................................................14
4.2 Lineaire fasering in stabiele omgeving (waterval aanpak)......................................................15
2
, 4.3 Ontwikkelfasering in stabiele omgeving (prototyping)...........................................................15
4.4 Versiefasering in stabiele omgeving.......................................................................................15
4.5 Versiefasering in dynamische omgeving.................................................................................16
4.6 Parallelle fasering...................................................................................................................16
4.7 Estafettefasering.....................................................................................................................16
4.8 Als de complexiteit te groot wordt voor structuuroplossingen..............................................16
H5 Sturen van projecten...................................................................................................................17
5.1 Opdrachtgever........................................................................................................................17
5.2 stuurgroep..............................................................................................................................17
5.3 De Project Board.....................................................................................................................18
5.4 De gedelegeerd opdrachtgever..............................................................................................18
5.5 De ambtelijk en bestuurlijk opdrachtgever.............................................................................18
5.6 De intern opdrachtgever.........................................................................................................19
5.7 De product owner...................................................................................................................19
5.8 Besluitvorming........................................................................................................................19
H6 Project uitvoeren.........................................................................................................................20
6.1 De projectleider......................................................................................................................20
6.2 De scrum master.....................................................................................................................20
6.3 Het projectteam......................................................................................................................21
6.4 De lijnmanager........................................................................................................................22
6.5 De Project Management Officer (PMO)..................................................................................22
H7 Koers houden..............................................................................................................................24
7.1 Beheerscyclus.........................................................................................................................24
7.2 Functionaliteit.........................................................................................................................24
7.3 Beheersaspect tijd..................................................................................................................24
7.4 Beheersaspect geld.................................................................................................................24
7.5 Duivelsdriehoek......................................................................................................................24
7.6 Beheersaspect Kwaliteit..........................................................................................................25
7.7 Beheeraspect informatie........................................................................................................25
7.8 Beheersaspect Organisatie.....................................................................................................26
7.9 Beheeraspect Communicatie..................................................................................................26
7.10 Risico’s..................................................................................................................................26
H8 Projectinterventies......................................................................................................................27
8.1 Project Start Up (PSU).............................................................................................................27
8.2 Daily Stand-up.........................................................................................................................28
8.3 Sprint planning........................................................................................................................28
3
, 8.4 Besluitvormingssessie.............................................................................................................28
8.5 Sprint review...........................................................................................................................28
8.6 Retrospective..........................................................................................................................29
8.7 Projectevaluatie......................................................................................................................29
H9 Projectdocumenten.....................................................................................................................29
9.1 Businesscase...........................................................................................................................29
9.2 Projectplan..............................................................................................................................30
9.3 Beslisdocument.......................................................................................................................30
9.4 Voorgangsrapportage.............................................................................................................30
9.5 Product Backlog en user stories..............................................................................................30
9.6 Definition of Done (DoD)........................................................................................................31
9.7 Burndown grafieken...............................................................................................................31
9.8 Projectcommunicatieplan.......................................................................................................32
9.9 Kanttekening...........................................................................................................................32
H10 Projectmanagementmethoden.................................................................................................33
10.1 Voor- en nadelen van een projectmanagementmethode.....................................................33
10.2 Globale vergelijking methode...............................................................................................33
10.3 Belangen van lijn en project..................................................................................................34
10.4 Implementeren van een methode........................................................................................34
H11 PMBOK......................................................................................................................................34
11.1 Achtergrond..........................................................................................................................34
11.2 Uitgangspunten....................................................................................................................34
11.3 De methode in het kort........................................................................................................34
H12 PRINCE2.....................................................................................................................................35
12.1 Achtergrond..........................................................................................................................35
12.2 Uitgangspunten....................................................................................................................35
12.3 Methode in het kort..............................................................................................................36
H13 Projectmatig Werken................................................................................................................37
13.1 Achtergrond..........................................................................................................................37
13.2 Uitgangspunten....................................................................................................................37
13.3 Methode in het kort..............................................................................................................37
H14 Projectmatig Creëren................................................................................................................38
14.1 Achtergrond..........................................................................................................................38
14.2 Uitgangspunten....................................................................................................................38
14.3 Methode in het kort..............................................................................................................38
H15 Scrum........................................................................................................................................40
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