FLETC BOP MIDTERM EXAM SCRIPT
TEST PAPER WITH VERIFIED
SOLUTIONS
◉ Selective Perception Answer: give more attention to the words or
actions which validate our first impressions
◉ Self-fulfilling Prophecy Answer: we act towards others according
to the way we expect them to respond and in doing so, we slant what
we say and do in such a way that the results turns out to be exactly
what we expected.
◉ Ethnocentrism Answer: we regard ourselves and our culture,
customs, and religion as superior to others
◉ Who's responsibility is Diversity? Answer: Everybody
◉ Hierarchy of Needs Answer: All humans have five types of needs
and the levels are progressive. These needs motivate behavior. The
more an inmate's needs are met, the more stable his behavior is
◉ What are the 5 levels of Maslow's hierarchy of needs? Answer:
Starting from the bottom and working to the top of the pyramid :
physiological, safety, love and belonging, esteem and self-
actualization.
,◉ Low Order Needs Answer: Most basic and important needs - no
effort by inmate required
■ Physical
■ Security
◉ High Order Needs Answer: Not as dire but still very important-
requires inmate effort
■ Social
■ Esteem
■ Self-Actualization
◉ Power Answer: ability to cause an event to happen
◉ Authority Answer: power to command, determine, influence, or
judge
◉ Positional Authority Answer: your position (job title)
◉ Inner Authority Answer: reputation, confidence, how well you
know policy, professionalism
● Appearance
● Knowledge
, ● Consistency
● Pride
◉ ○ Staff characteristics that inmates target: Answer: ■ excessively
friendly/familiar with inmates
■ gullible, naive, trusting
■ Insecure, uncomfortable, nervous
■ Not knowing/enforcing rules
■ Sloppily dressed
■ Dressing sexually suggestive manner
■ Shares personal information/ complaining about job
■ Fails to report attempted manipulation
◉ Avoiding Manipulation Answer: ■ Don't be too soft or too hard,
strive to be balanced instead
■ Get your info from other staff members, not inmates
■ Inform supervisor of manipulation attempts
■ Write memos to document manipulation attempts
■ Call for assistance immediately if you feel physically threatened
◉ Handling inmate requests Answer: give them what policy states
they can have, but also consider their
TEST PAPER WITH VERIFIED
SOLUTIONS
◉ Selective Perception Answer: give more attention to the words or
actions which validate our first impressions
◉ Self-fulfilling Prophecy Answer: we act towards others according
to the way we expect them to respond and in doing so, we slant what
we say and do in such a way that the results turns out to be exactly
what we expected.
◉ Ethnocentrism Answer: we regard ourselves and our culture,
customs, and religion as superior to others
◉ Who's responsibility is Diversity? Answer: Everybody
◉ Hierarchy of Needs Answer: All humans have five types of needs
and the levels are progressive. These needs motivate behavior. The
more an inmate's needs are met, the more stable his behavior is
◉ What are the 5 levels of Maslow's hierarchy of needs? Answer:
Starting from the bottom and working to the top of the pyramid :
physiological, safety, love and belonging, esteem and self-
actualization.
,◉ Low Order Needs Answer: Most basic and important needs - no
effort by inmate required
■ Physical
■ Security
◉ High Order Needs Answer: Not as dire but still very important-
requires inmate effort
■ Social
■ Esteem
■ Self-Actualization
◉ Power Answer: ability to cause an event to happen
◉ Authority Answer: power to command, determine, influence, or
judge
◉ Positional Authority Answer: your position (job title)
◉ Inner Authority Answer: reputation, confidence, how well you
know policy, professionalism
● Appearance
● Knowledge
, ● Consistency
● Pride
◉ ○ Staff characteristics that inmates target: Answer: ■ excessively
friendly/familiar with inmates
■ gullible, naive, trusting
■ Insecure, uncomfortable, nervous
■ Not knowing/enforcing rules
■ Sloppily dressed
■ Dressing sexually suggestive manner
■ Shares personal information/ complaining about job
■ Fails to report attempted manipulation
◉ Avoiding Manipulation Answer: ■ Don't be too soft or too hard,
strive to be balanced instead
■ Get your info from other staff members, not inmates
■ Inform supervisor of manipulation attempts
■ Write memos to document manipulation attempts
■ Call for assistance immediately if you feel physically threatened
◉ Handling inmate requests Answer: give them what policy states
they can have, but also consider their
