PCM Study Guide Questions with Correct Answers (Grade A+)
Question 1: ____________ is the name of the association that provides this crisis management
training and certification.
Answer: PCMA
Question 2: Minor behavior problems, whether predictable or unpredictable, can very often be
eliminated using ______ and de-escalation strategies.
Answer: prevention
Question 3: Practitioners only use the procedures needed to stop the crisis, that is, nothing more
___________ than necessary.
Answer: restrictive
Question 4: Practitioners must perform PCM procedures as taught. Practitioners must not _______
any PCM procedure.
Answer: Modify
Question 5: Level P is a minimum of ______ hours, P1 is ______ hours and P2P, P2s, P2PS are
______ hours.
Answer: 14, 16, 22
Question 6: All PCM procedures place an individual in a natural and commutable position and
horizontal procedures always use a clean ______ for the comfort and protection of the individual.
Answer: safety mat
Question 7: PCM transportation procedures include the automatic use of behavioral ______ and
______ principles, referred to as Dynamic Holding.
Answer: Shaping & Fading
Question 8: Transportation can possibly _______ crisis behavior by removing the individual from a
place/situation that they dislike.
Answer: Reinforce
Question 9: The criteria for Transportation require the same conditions as crisis:
Page 1
, Answer: Continuous Aggression Continuous Self-Injury Continuous high magnitude disruption
Question 10: After using a personal Safety release, if staff doesn't immediately use transportation or
immobilization, the individual will very likely _________.
Answer: attack again
Question 11: People who are closely supervised tend to be more _______.
Answer: Stable
Question 12: Behavior and physiology change in ________ ways when moving through the cycle of
crisis
Answer: predictable
Question 13: For each level of cycle of crisis there four strategies for staff to use:
Answer: 1. stable functioning - prevention strategies 2. Pre-Crisis - De-escalation straits 3. Crisis - Crisis
intervention procedures 4. Post-Crisis- Reintegration strategies
Question 14: Prevention is used to increase on-task or engaged behavior which are _______ with
crisis behavior
Answer: incompatible
Question 15: Knowledge about the _________ will help staff choose the best ways to prevent problem
behavior.
Answer: individual
Question 16: When looking at what to teach, if the curriculum isn't well matched to the individual's
______, it could result in increased problem behavior.
Answer: needs/abilities
Question 17: Classrooms and treatment programs with higher levels of positive reinforcement also
see higher levels of _____________.
Answer: engagement
Question 18: ________ behavior is managed immediately with non-reactive responding.
Page 2
Question 1: ____________ is the name of the association that provides this crisis management
training and certification.
Answer: PCMA
Question 2: Minor behavior problems, whether predictable or unpredictable, can very often be
eliminated using ______ and de-escalation strategies.
Answer: prevention
Question 3: Practitioners only use the procedures needed to stop the crisis, that is, nothing more
___________ than necessary.
Answer: restrictive
Question 4: Practitioners must perform PCM procedures as taught. Practitioners must not _______
any PCM procedure.
Answer: Modify
Question 5: Level P is a minimum of ______ hours, P1 is ______ hours and P2P, P2s, P2PS are
______ hours.
Answer: 14, 16, 22
Question 6: All PCM procedures place an individual in a natural and commutable position and
horizontal procedures always use a clean ______ for the comfort and protection of the individual.
Answer: safety mat
Question 7: PCM transportation procedures include the automatic use of behavioral ______ and
______ principles, referred to as Dynamic Holding.
Answer: Shaping & Fading
Question 8: Transportation can possibly _______ crisis behavior by removing the individual from a
place/situation that they dislike.
Answer: Reinforce
Question 9: The criteria for Transportation require the same conditions as crisis:
Page 1
, Answer: Continuous Aggression Continuous Self-Injury Continuous high magnitude disruption
Question 10: After using a personal Safety release, if staff doesn't immediately use transportation or
immobilization, the individual will very likely _________.
Answer: attack again
Question 11: People who are closely supervised tend to be more _______.
Answer: Stable
Question 12: Behavior and physiology change in ________ ways when moving through the cycle of
crisis
Answer: predictable
Question 13: For each level of cycle of crisis there four strategies for staff to use:
Answer: 1. stable functioning - prevention strategies 2. Pre-Crisis - De-escalation straits 3. Crisis - Crisis
intervention procedures 4. Post-Crisis- Reintegration strategies
Question 14: Prevention is used to increase on-task or engaged behavior which are _______ with
crisis behavior
Answer: incompatible
Question 15: Knowledge about the _________ will help staff choose the best ways to prevent problem
behavior.
Answer: individual
Question 16: When looking at what to teach, if the curriculum isn't well matched to the individual's
______, it could result in increased problem behavior.
Answer: needs/abilities
Question 17: Classrooms and treatment programs with higher levels of positive reinforcement also
see higher levels of _____________.
Answer: engagement
Question 18: ________ behavior is managed immediately with non-reactive responding.
Page 2