MNG3701 Assignment 2 (COMPLETE ANSWERS) Semester 2 2026 - DUE 19 September 2026

MNG3701 Assignment 2 (COMPLETE ANSWERS) Semester 2 2026 - DUE 19 September 2026; 100% TRUSTED Complete, trusted solutions and explanations. For assistance, Whats-App 0.8.1..2.7.8..3.3.7.2... Ensure your success with us...... TFG has noted with concern that the Government of National Unity has failed to deliver much-needed structural economic reforms that would support growth, investment, and employment. Corruption also remains a problem, as it threatens foreign policy. Which factor is applicable in the given scenario? A petrochemical company experiences declining production and sales because of transportation problems and inefficient internal processes. Management reviews its value chain to identify activities that support the company's primary operations. Which of the following is a support activity? A manufacturing company uses quantitative methods to determine the optimal combination of products to produce with their limited resources. They are applying linear programming to increase productivity. This approach is characteristic of which management area? Spur’s restaurant recipes, unique culture, and the specific Spur experience are very difficult for competitors to copy. According to the VRIO framework, these resources possess which characteristic? A company's strategic direction document states: To be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. What can this statement best be classified as? After taking over a technology company, the new CEO assesses its financial resources, employee expertise, product capabilities and ability to protect its innovations from competitors. Which strategic analysis approach best represents this assessment? A CEO is evaluating the company's strategy. She says: I know we have been profitable this year, but I am not sure if we are truly successful. We need to consider whether we have created value for all our stakeholders and met our social and environmental responsibilities. According to the study guide, what is this CEO thinking about? The Social and Ethics Committee at TFG is responsible for assisting the Supervisory Board with monitoring and reporting social, ethical, transformational and sustainability practices that are consistent with good corporate citizenship. The SEC will monitor and report on TFG’s standing in terms of what? A marketing and advertising company strictly follows internal policies before approving new campaign ideas. As a result, it responds slowly to competitors and loses some clients. What limitation of bureaucracy is seen in this scenario? Shoprite has noticed that customers purchase a certain product in large volumes and are highly price-sensitive, enabling them to pressure the retailer to reduce prices. Which of Porter’s Five Forces is most applicable in this situation? A manager is trying to resolve a conflict between two departments. She decides to bring both teams together to jointly analyse the problem and develop a shared solution that meets everyone's needs. This approach to conflict resolution reflects the views of which management theorist? One of South Africa’s Sustainable Development Goals is to ensure that industries meet present needs without compromising the ability of future generations to meet their own needs, including preserving land and natural resources. Which macro-environment factor is most relevant in this situation? A pharmaceutical company employs researchers with highly specialised expertise that is possessed by only a small number of competing firms. Which VRIO criterion does this resource primarily demonstrate? A company expands its stakeholder engagement to include the broader community, non-governmental organisations, and local government. According to the study guide, this represents which view of stakeholders? A mining company operating in a Southern African country is concerned about recent changes in government regulations, corruption perceptions, and the stability of the ruling party. These factors would be analysed under which PESTLEG category? Services such as Netflix and Disney compete with one another for viewers in the online streaming industry. Customers can easily switch between platforms, check prices, and use free trials. This gives customers a lot of power. As a result, platforms try to retain them by offering discounts, packages, and exclusive events. Why do streaming platforms offer discounts and special shows to customers? Pick n Pay CEO, board of directors and the top managers made a decision to enter a new African market. Operational managers focus on improving daily operations within the organisation. Supervisors, on the other hand, are in charge of managing a group of workers and making sure that they achieve their performance goals. Which of the following does not form part of management levels involved in strategic management? A company is developing a new sustainability strategy. Their CEO says: We need to focus on our triple bottom line. We must be profitable, environmentally responsible, and socially responsible. According to the study guide, this approach to management is called what? Company X wants to adopt a method to visualise alternative futures based on a series of trends and uncertainties in its industry. Which method is most suitable? Company X is struggling to adapt to the rapidly increasing use of artificial intelligence in the business environment. However, artificial intelligence also presents opportunities for improved efficiency and profitability. Which level of the business environment does this trend represent? Shoprite wants to identify key factors affecting its business at the global, regional, national, and local levels. Which model is most suitable for this analysis? A large hospital in Kenya is struggling with coordination between its nursing staff and administrative department. Nurses complain that administrators make scheduling decisions without understanding patient care demands. Administrators complain that nurses are uncooperative with hospital policies. Which theorist's work would be most relevant to solving this coordination problem? More consumers are becoming concerned about healthy lifestyles and are reducing their consumption of sugary drinks. Which macro-environmental factor does this change represent? A technology company has software engineers with specialised knowledge that is difficult for competitors to obtain and that contributes to the development of innovative products. From a strategic management perspective, this knowledge is best viewed as what? Sunrise Manufacturing invested in employee training to strengthen technical and analytical skills, resulting in higher productivity and fewer operational errors. Why are human resources considered an important organisational resource? Your expertise is used to consult for a company that installs solar geysers across Gauteng and Western Cape. They have multiple installation projects running simultaneously, each with different timelines and resources. Management is struggling to coordinate these projects and ensure they are completed on time and within budget. Which operations management tool would you recommend they implement? Sanlam’s business unit manager conducts a comprehensive review of the division’s material issues, encompassing internal, industry, and macroeconomic factors. Which level of strategy does this represent? TFG's vision is to create the most remarkable omnichannel experiences for our customers. TFG will use this statement to indicate what about the organisation? Amazon negotiates contracts with suppliers to secure quality products at competitive prices and ensure efficient supply to its warehouses. Which value-chain activity does this represent? TFG Africa has built a strong retail platform with key capabilities, including best-in-class in-house systems, software and app development, world-class logistics, local manufacturing, credit and value-added services, and a 40 million customer Rewards base. What are the drivers of responsible management at TFG? A company is competitive in its industry but achieves this competitiveness at the cost of society and the environment. According to the study guide, what is this situation called? A company is deciding whether to enter a new market. The CEO argues: We should only pursue opportunities that improve our profitability. If we make a profit, we can then fulfil our social responsibility by employing people and paying taxes. This view of corporate social responsibility aligns most closely with which thinker? According to the study guide, a corporation is an entity that consists of various businesses. Which of the following is an example of a corporation? A shipping warehouse engages in a study to analyse workers’ hand movements when packing boxes. After studying and analysing how the workers pack the boxes, they realise that there are certain steps in assembling a box which are not needed and remove them. This leads to a decrease in worker fatigue and improved productivity. Which management contributors are most likely to be associated with this approach? According to the study guide, responsible management integrates which three domains into managerial practices? Our customer data is a key growth engine. We collect valuable customer data from our TFG Africa Rewards programme, strengthening our customer ecosystem. Identify the stage according to the process perspective applicable in the scenario. Ralph Buddle has been appointed as the Chief Financial Officer and executive director. His role involves enhancing the company's financial leadership and strategic oversight, reflecting TFG's commitment to sustainable growth and value creation. Ralph is referred to as what at TFG? Max Weber Mary Parker Follett Henri Fayol Frederick Taylor Global factor Economic factor Legal factor Ecological factor Rare, because few competing firms possess the expertise Organised, because the company has employees dedicated to research Valuable, because it contributes to the company's operations Inimitable, because competitors cannot easily copy the expertise The broader view The internal view The narrow view The shareholder view Legal factors Economic factors All of the above Political factors Because there is a threat of new entrants to the market Because there is bargaining power of suppliers to the organisation Because there is bargaining power of buyers Because there is a threat of substitutes to the organisation’s products and services Top-level management Middle-level management Supervisor-level management Lower-level management Operations management Bureaucratic management Responsible management Scientific management Scenario planning PESTEL(G) analysis Risk analysis Four-corner method Macro environment Market environment Industry environment Internal environment Porter’s Five Forces Risk analysis Scenario planning PESTLE(G) framework Max Weber Henri Fayol Mary Parker Follett Frederick Taylor Social Political Legal Technological Substitute product Regulatory constraint Strategic resource Market threat They reduce the need for technology They enable other resources to be used effectively They completely replace physical resources They increase natural resources Cost-benefit analysis Measures of productivity Project management Scheduling systems Corporate level Functional level Business level Operational level Strength and weaknesses Policies and procedures Terms and conditions Desired future position Warehouse operations Procurement Customer service Outbound logistics The responsible customers, responsible sourcing and employees Responsible customers, responsible sourcing, advances in technology and transparency, and globalisation Responsible sourcing, globalisation Responsible employees, new markets and the business case, and customers Ethical competitiveness Competitive at the cost of society and the environment Irresponsible competitiveness Sustainable competitiveness Elton Mayo Henri Fayol Milton Friedman A standalone bakery Spur Corporation A single clothing store A single Spur steak ranch Max Weber Frank and Lillian Gilbreth Henri Fayol Henry Gantt Scientific, bureaucratic, and administrative approaches Planning, organising, and controlling Marketing, finance, and operations Sustainability, responsibility, and ethics Strategic review and control Strategic planning Environmental scanning Strategic implementation Executive director Company financial leader Chief Financial Officer Strategic Planning Champion Leading Controlling Organising Planning Economic factor Sociocultural factor Political factor Legal factor Products or services Target market Method Decision making The shareholder perspective The external perspective The narrow perspective The broad perspective Strategic control Mission Competitive threat Vision The bargaining power of buyers The bargaining power of suppliers The threat of substitute products The threat of new entrants Ensure decisions are made in isolation without stakeholder input Inspire, unite, and motivate staff Steer the organisation into a coherent future direction Provide a framework to guide decision-making Competitive threats Capabilities Resources External opportunities Operational-level strategy Business-level strategy Functional-level strategy Corporate-level strategy Supplier market Niche market Government market Mass market A value statement A mission statement A strategic goal A vision statement Resource-Based View Rarity analysis Porter’s Five Forces Substitutability analysis Only shareholder returns The triple bottom line and strategic success beyond profit Only market share Only financial success Monitoring and evaluation Marketing Quality Management Employment Equity Act Excessive reliance on rule-driven decision making Absence of hierarchical authority Informal group influence Lack of technical competence The threat of new entrants The bargaining power of buyers The threat of substitute products The bargaining power of suppliers First-line supervisors Middle managers The board of directors Functional managers Global factors Economic factors Socio-cultural factors Political factors Operations Outbound logistics Technology development Marketing and sales Human relations management Bureaucratic management Quality management Operations management Value Exploitability Rarity Inimitability