WGU C202 MANAGING HUMAN CAPITAL
ALL EXAM SCRIPT COMPLETE QUESTIONS
AND CORRECT ANSWERS
●● Business Strategy
Answer: Defines how the firm will compete in its marketplace.
●● Total Rewards
Answer: The sum of all rewards employees receives in exchange for
their time, efforts, and performance.
The combined intrinsic and extrinsic rewards of a job.
●● Employee Handbooks
Answer: Print or online materials that document the organization's HRM
policies and procedures.
●● HRM: Human Resource Management
Answer: The organizational function responsible for attracting, hiring,
developing, rewarding, and retaining talent.
●● Outsourcing
,Answer: Hiring an external vendor to do work for the company rather
than doing it internally.
●● Nonfinancial Compensation
Answer: Rewards and incentives given to employees that are not
financial in nature including intrinsic rewards received from the job
itself or from the work environment.
●● Intrinsic Reward
Answer: Non-monetary rewards derived from the work itself.
●● Competitive Advantage
Answer: Doing something differently from the competitor thus leading
to outperformance and success.
●● Talent Philosophy
Answer: A system of beliefs about how an organization's employee
should be treated.
●● Shared Service Center
Answer: Centralized routine, transaction-based HRM activities.
●● Professional Employer Organization
,Answer: A company that leases employees to companies that need them.
●● Direct Financial Compensation
Answer: Compensation received in the form of salary, wages,
commissions, stock options, or bonuses.
●● Virtue Standard
Answer: The ethical action is consistent with certain ideal virtues
including civility, compassion, benevolence, etc...
●● Common Good Standard
Answer: The ethical action shows respect and compassion for all others,
especially the most vulnerable.
Respect and compassion for all
●● Codes of Conduct
Answer: Specifies expected and prohibited actions in the workplace and
gives an example of appropriate behavior.
●● Stakeholder Perspective
Answer: Considering the interests and opinions of all people, groups,
organizations, or systems that affect or could be affected by the
organization's actions.
, ●● Performance Culture
Answer: Focuses on hiring, retaining, developing, motivating, and
making work assignments based on performance data and results.
●● Organizational Culture
Answer: The norms, values, and assumptions of organizational members
that guide members' attitudes and behaviors.
●● High-performance Work System
Answer: High involvement or high commitment organizations.
●● Code of Ethics
Answer: A decision-making guide that describes the highest values to
which an organization aspires.
●● Rights Standard
Answer: The ethical action is the one that best respects and protects the
moral rights of everyone affected by the action.
●● Corporate Social Responsibility
Answer: Businesses showing concern for the common good and valuing
human dignity.
ALL EXAM SCRIPT COMPLETE QUESTIONS
AND CORRECT ANSWERS
●● Business Strategy
Answer: Defines how the firm will compete in its marketplace.
●● Total Rewards
Answer: The sum of all rewards employees receives in exchange for
their time, efforts, and performance.
The combined intrinsic and extrinsic rewards of a job.
●● Employee Handbooks
Answer: Print or online materials that document the organization's HRM
policies and procedures.
●● HRM: Human Resource Management
Answer: The organizational function responsible for attracting, hiring,
developing, rewarding, and retaining talent.
●● Outsourcing
,Answer: Hiring an external vendor to do work for the company rather
than doing it internally.
●● Nonfinancial Compensation
Answer: Rewards and incentives given to employees that are not
financial in nature including intrinsic rewards received from the job
itself or from the work environment.
●● Intrinsic Reward
Answer: Non-monetary rewards derived from the work itself.
●● Competitive Advantage
Answer: Doing something differently from the competitor thus leading
to outperformance and success.
●● Talent Philosophy
Answer: A system of beliefs about how an organization's employee
should be treated.
●● Shared Service Center
Answer: Centralized routine, transaction-based HRM activities.
●● Professional Employer Organization
,Answer: A company that leases employees to companies that need them.
●● Direct Financial Compensation
Answer: Compensation received in the form of salary, wages,
commissions, stock options, or bonuses.
●● Virtue Standard
Answer: The ethical action is consistent with certain ideal virtues
including civility, compassion, benevolence, etc...
●● Common Good Standard
Answer: The ethical action shows respect and compassion for all others,
especially the most vulnerable.
Respect and compassion for all
●● Codes of Conduct
Answer: Specifies expected and prohibited actions in the workplace and
gives an example of appropriate behavior.
●● Stakeholder Perspective
Answer: Considering the interests and opinions of all people, groups,
organizations, or systems that affect or could be affected by the
organization's actions.
, ●● Performance Culture
Answer: Focuses on hiring, retaining, developing, motivating, and
making work assignments based on performance data and results.
●● Organizational Culture
Answer: The norms, values, and assumptions of organizational members
that guide members' attitudes and behaviors.
●● High-performance Work System
Answer: High involvement or high commitment organizations.
●● Code of Ethics
Answer: A decision-making guide that describes the highest values to
which an organization aspires.
●● Rights Standard
Answer: The ethical action is the one that best respects and protects the
moral rights of everyone affected by the action.
●● Corporate Social Responsibility
Answer: Businesses showing concern for the common good and valuing
human dignity.
