HSA 3111 ACTUAL EXAMS ANSWERS AND
QUESTIONS SET A+
Plan-Do-Study-Act - ✔✔A four-step quality improvement process; also known as the
Deming Wheel, What are we trying to accomplish, How will we know that a change is an
improvement and what changes can we make that will result in improvement?
Six sigma - ✔✔A model for quality improvement using a measurement-based strategy
for process improvement and problem reduction applied to improvement projects.
includes DMAIC and DMADV
Lean - ✔✔a set of management practices to improve efficiency and effectiveness by
eliminating waste. VSM
3 pillars of Lean - ✔✔Deliviering value,
eliminating waste,
Continuously improving processes to better serve patients
DMAIC - ✔✔Define, Measure, Analyze, Improve, Control
DMADV - ✔✔Define, Measure, Analyze, Design, Verify
Value stream mapping - ✔✔a lean tool that employs a flowchart documenting every
step in the process. Many Lean practitioners see VSM as a fundamental tool to identify
waste, reduce process cycle times, and implement process improvement
Lean six sigma - ✔✔philosophy of improvement that values defect prevention over
defect detection
two initiatives together has resulted in superior results to what either program could
have achieved alone. Lean creates value by minimizing waste, while Six Sigma reduces
defects through effective problem-solving. In addition, Lean can accelerate the Six
Sigma process, making it more efficient.
, often the best change agent can be - ✔✔the provider or employee with the strongest
opposition
Measures of quality in healthcare - ✔✔- Magnet recognition program
-Value-based reimbursement models
-CMS quality initiatives
-Accreditation review process
-Core measures
-Patient safety goals
Magnet Recognition Program - ✔✔Designates organizations worldwide where are
nursing leaders successfully align their nursing strategic goals to improve the
organizations patient outcomes
Value based reimbursement models - ✔✔use financial incentives to reward quality
healthcare and positive patient outcomes
Ex.Medicare no longer reimburses hospitals to treat patients who acquire certain
preventable conditions during their hospital stay, such as pressure injuries or urinary
tract infections associated with the use of catheters
Accreditation - ✔✔a review process that determines if an agency meets the defined
standards of quality determined by the accrediting body
Main accrediting organizations for healthcare are - ✔✔-The Joint Commission
-National Committee
for Quality Assurance
-American Medical Accreditation Program
-American Accreditation Healthcare Commission
The United States (U.S.) spends - ✔✔more per capita on healthcare than any other
comparable high-income country and continues to spend more on healthcare at an
unsustainable rate
2021, nearly 4.3 trillion dollars were spent by - ✔✔uninsured individuals, private health
insurers, and federal and state governments on health consumption expenditures,
accounting for approximately 18.3% of the nation's gross domestic product
Medical tourism - ✔✔when a patient intentionally crosses a border to seek medical care
that will typically require out-of-pocket payment for services
QUESTIONS SET A+
Plan-Do-Study-Act - ✔✔A four-step quality improvement process; also known as the
Deming Wheel, What are we trying to accomplish, How will we know that a change is an
improvement and what changes can we make that will result in improvement?
Six sigma - ✔✔A model for quality improvement using a measurement-based strategy
for process improvement and problem reduction applied to improvement projects.
includes DMAIC and DMADV
Lean - ✔✔a set of management practices to improve efficiency and effectiveness by
eliminating waste. VSM
3 pillars of Lean - ✔✔Deliviering value,
eliminating waste,
Continuously improving processes to better serve patients
DMAIC - ✔✔Define, Measure, Analyze, Improve, Control
DMADV - ✔✔Define, Measure, Analyze, Design, Verify
Value stream mapping - ✔✔a lean tool that employs a flowchart documenting every
step in the process. Many Lean practitioners see VSM as a fundamental tool to identify
waste, reduce process cycle times, and implement process improvement
Lean six sigma - ✔✔philosophy of improvement that values defect prevention over
defect detection
two initiatives together has resulted in superior results to what either program could
have achieved alone. Lean creates value by minimizing waste, while Six Sigma reduces
defects through effective problem-solving. In addition, Lean can accelerate the Six
Sigma process, making it more efficient.
, often the best change agent can be - ✔✔the provider or employee with the strongest
opposition
Measures of quality in healthcare - ✔✔- Magnet recognition program
-Value-based reimbursement models
-CMS quality initiatives
-Accreditation review process
-Core measures
-Patient safety goals
Magnet Recognition Program - ✔✔Designates organizations worldwide where are
nursing leaders successfully align their nursing strategic goals to improve the
organizations patient outcomes
Value based reimbursement models - ✔✔use financial incentives to reward quality
healthcare and positive patient outcomes
Ex.Medicare no longer reimburses hospitals to treat patients who acquire certain
preventable conditions during their hospital stay, such as pressure injuries or urinary
tract infections associated with the use of catheters
Accreditation - ✔✔a review process that determines if an agency meets the defined
standards of quality determined by the accrediting body
Main accrediting organizations for healthcare are - ✔✔-The Joint Commission
-National Committee
for Quality Assurance
-American Medical Accreditation Program
-American Accreditation Healthcare Commission
The United States (U.S.) spends - ✔✔more per capita on healthcare than any other
comparable high-income country and continues to spend more on healthcare at an
unsustainable rate
2021, nearly 4.3 trillion dollars were spent by - ✔✔uninsured individuals, private health
insurers, and federal and state governments on health consumption expenditures,
accounting for approximately 18.3% of the nation's gross domestic product
Medical tourism - ✔✔when a patient intentionally crosses a border to seek medical care
that will typically require out-of-pocket payment for services
