Assessment
2026-2027
100 Questions
100% VERIFIED
Introduction
The Epic Certification Exam Comprehensive Assessment evaluates the knowledge required to work
effectively and safely within enterprise electronic health record environments. The assessment is
organized around eight key domains: Electronic Health Record (EHR) Navigation; Clinical
Documentation; Order Entry and Management; Patient Scheduling and Registration; Billing and
Revenue Cycle Management; Privacy and Security (HIPAA); Interoperability and Data Exchange; and
System Configuration and Reporting. Mastery of these domains is essential for professional
certification and underpins healthcare information system operations, from accurate
documentation and safe order entry to compliant revenue cycle operations, protected patient
information, and reliable data exchange. The following question bank reflects the certification
domain blueprint, with each item assessing a distinct sub-topic and paired with a rationale that
reinforces evidence-based professional judgment in health information system operations.
1. The desktop application through which users open and work in patient charts within the
Epic environment is:
A. The operating system taskbar
B. A web browser search engine
C. Hyperspace
D. A standalone word processor
Correct Answer: C. Hyperspace
Rationale: Hyperspace is the client application that connects users to the EHR and opens
patient charts and activities. Search engines, taskbars, and word processors are not the access
point for clinical workflows.
2. When searching for a patient, the safest identifier combination to confirm the correct
record includes:
A. Room number alone
B. Full name, date of birth, and medical record number
C. First name only
D. The name of a family member
Correct Answer: B. Full name, date of birth, and medical record number
, Rationale: Name plus date of birth and medical record number uniquely confirms identity,
reducing wrong-patient errors. Room numbers change, and first names or relatives' names do
not reliably identify individuals.
3. A Storyboard in a hospital unit primarily provides:
A. A repository of scanned consent forms
B. A billing summary for discharged patients
C. A department-level visual overview of active patients and their current statuses
D. A library of training videos
Correct Answer: C. A department-level visual overview of active patients and their
current statuses
Rationale: Storyboards display the active patient census with key statuses, helping teams
coordinate care at a glance. Billing details, scanned documents, and training content serve other
functions.
4. The In Basket serves as:
A. A location for storing patient belongings
B. A centralized hub for messages, results to review, and tasks requiring follow-up
C. The system's administrative console
D. A printer spooling queue
Correct Answer: B. A centralized hub for messages, results to review, and tasks requiring
follow-up
Rationale: The In Basket consolidates incoming messages, results, and pending tasks so
clinicians can triage follow-up efficiently. It is not physical storage, an admin console, or a print
queue.
5. A clinician reviewing trending vital signs and serial laboratory values would most likely
use:
A. The system's change control log
B. The patient's billing statement
C. The scheduling appointment book
D. Flowsheets and the results viewer within the chart
Correct Answer: D. Flowsheets and the results viewer within the chart
Rationale: Flowsheets organize longitudinal data in tabular form, and results viewers trend
serial values for comparison. Billing, scheduling, and configuration logs do not display clinical
trends.
6. The primary purpose of personal preference lists and Favorites is to:
A. Archive inactive patient records
B. Grant additional security permissions
C. Replace the need for user authentication
D. Streamline access to frequently used items such as diagnoses, orders, or templates
, Correct Answer: D. Streamline access to frequently used items such as diagnoses, orders,
or templates
Rationale: Favorites personalize workflows by placing common items within quick reach,
improving efficiency. They do not confer permissions, substitute for credentials, or archive
records.
7. Navigators support clinical workflows by:
A. Automatically signing notes without review
B. Replacing all free-text documentation permanently
C. Guiding users through structured, condition-specific documentation and care steps
D. Blocking access to the medication record
Correct Answer: C. Guiding users through structured, condition-specific documentation
and care steps
Rationale: Navigators present guided, disease-specific workflows that standardize
documentation and tasks. They complement rather than replace narrative notes, never auto-
sign content, and do not restrict medication access.
8. When managing care for several patients simultaneously, an effective navigation strategy
is to:
A. Close all charts between every task
B. Keep all charts printed and avoid the system
C. Share a single login across the care team
D. Organize open patient tabs and use activity lists to track each patient's status
Correct Answer: D. Organize open patient tabs and use activity lists to track each
patient's status
Rationale: Organized tabs and activity tracking keep multi-patient work visible and safe.
Avoiding the system, sharing credentials, or constantly closing charts undermines efficiency,
security, or continuity.
9. The results section of a chart organizes information primarily by:
A. The number of pages per result
B. Alphabetical order of ordering clinicians
C. Patient insurance carrier
D. Category such as laboratories, imaging, and microbiology, with time-based views
Correct Answer: D. Category such as laboratories, imaging, and microbiology, with time-
based views
Rationale: Results are grouped by category and time so users can locate and compare findings
efficiently. Clinician names, payers, and page counts do not drive results organization.
10. A user who needs a quick overview of today's appointments for a clinic would consult:
A. The inpatient discharge log
B. The clinic's appointment book or schedule view
C. The radiology film archive