AMBULATORY CARE NURSE CERTIFICATION
EXAM 4 2026 COMPREHENSIVE QUESTIONS
SOLUTIONS GRADED A PLUS CLINICAL
MANAGEMENT PRACTICE PACKAGE
◉ If a patient is trying to make an informed decision about whether
to have surgery or more conservative treatment for prostate cancer
and asks the ambulatory care nurse for advise on making the
decision, the nurse should:
A. Advise the patient on the best course of treatment
B. Suggest the patient carry our research before deciding
C. provide the patient with print and online resources
D. Advise the patient to ask the physician for more information.
Answer: C. provide the patient with print and online resources
◉ An Ambulatory care center has analyzed the type of patient
complaints and finds there are four complaints that are most
common ( delays, rescheduling, difficulty scheduling and parking)
but not easily solvable and that staff members handle these
complaints in different manners. The service recovery program
should begin by:
A. Posting signs apologizing for these problems
B. Warning patients in advanced that these problems may occur
,C. Providing patents with complaint forms
D. Establishing protocols for dealing with complaints.
Answer: D. Establishing protocols for dealing with complaints
◉ If a patient is to have an arthrodesis and injection of
corticosteroid into the right knee and the ambulatory care nurse is
setting up equipment, the correct needle gauge syringe sizes are:
A. 18G needle and 10-20ml syringe
B. 20G needle and 20ml syringe
C. 16G needle and 10-20ml syringe
D. 19g needle and 50ml syringe.
Answer: A. 18G needle and 10-20ml syringe
◉ The coding system that is used for outpatient procedure claims is:
A. ICD-10-PCS
B. HCPCS/CPT
C. ICD-10-CM
D. ICD-9.
Answer: B. HCPCS/CPT
◉ The issue of licensure portability is especially a concern with:
A. Outreach programs
,B. Collaboration among medical facilities and programs
C. Telemedicine
D. Recruitment of healthcare personnel.
Answer: C. Telemedicine
◉ If a leader wants to influence others in an organization to change
attitudes, the first step is to:
A. Provide incentives to change
B. Outline disciplinary actions for failure to change
C. Outline the desired change
D. Model the desired change.
Answer: D. Model the desired change
◉ When conducting a urine permanency test, the specimen should
be:
A. First voided in AM
B. Second voiding the AM
C. Obtained after the patient drinks 8 oz of liquid
D. Obtained any time.
Answer: A. First voided in AM
, ◉ In a crisis situation which decisions must be made quickly and
effectively, the most effective leadership style is probably:
A. Democratic
B. Laissez-faire
C. Authoritarian
D. Bureaucratic.
Answer: C. Authoritarian
◉ The ambulatory care nurse is preparing electronic educational
material to be viewed over the internet and plans to include both
deep links to articles and inline links to images from commercial
sites. The nurse should:
A. Include the links as desired
B. Ask permission to utilize links
C. Provide a works cited list
D. Provide the course link in the text.
Answer: B. Ask permission to utilize links
◉ With problem based learning, the role of the instructor is that of:
A. Leader
B. Lecturer
C. Observer
D. Facilitator.
EXAM 4 2026 COMPREHENSIVE QUESTIONS
SOLUTIONS GRADED A PLUS CLINICAL
MANAGEMENT PRACTICE PACKAGE
◉ If a patient is trying to make an informed decision about whether
to have surgery or more conservative treatment for prostate cancer
and asks the ambulatory care nurse for advise on making the
decision, the nurse should:
A. Advise the patient on the best course of treatment
B. Suggest the patient carry our research before deciding
C. provide the patient with print and online resources
D. Advise the patient to ask the physician for more information.
Answer: C. provide the patient with print and online resources
◉ An Ambulatory care center has analyzed the type of patient
complaints and finds there are four complaints that are most
common ( delays, rescheduling, difficulty scheduling and parking)
but not easily solvable and that staff members handle these
complaints in different manners. The service recovery program
should begin by:
A. Posting signs apologizing for these problems
B. Warning patients in advanced that these problems may occur
,C. Providing patents with complaint forms
D. Establishing protocols for dealing with complaints.
Answer: D. Establishing protocols for dealing with complaints
◉ If a patient is to have an arthrodesis and injection of
corticosteroid into the right knee and the ambulatory care nurse is
setting up equipment, the correct needle gauge syringe sizes are:
A. 18G needle and 10-20ml syringe
B. 20G needle and 20ml syringe
C. 16G needle and 10-20ml syringe
D. 19g needle and 50ml syringe.
Answer: A. 18G needle and 10-20ml syringe
◉ The coding system that is used for outpatient procedure claims is:
A. ICD-10-PCS
B. HCPCS/CPT
C. ICD-10-CM
D. ICD-9.
Answer: B. HCPCS/CPT
◉ The issue of licensure portability is especially a concern with:
A. Outreach programs
,B. Collaboration among medical facilities and programs
C. Telemedicine
D. Recruitment of healthcare personnel.
Answer: C. Telemedicine
◉ If a leader wants to influence others in an organization to change
attitudes, the first step is to:
A. Provide incentives to change
B. Outline disciplinary actions for failure to change
C. Outline the desired change
D. Model the desired change.
Answer: D. Model the desired change
◉ When conducting a urine permanency test, the specimen should
be:
A. First voided in AM
B. Second voiding the AM
C. Obtained after the patient drinks 8 oz of liquid
D. Obtained any time.
Answer: A. First voided in AM
, ◉ In a crisis situation which decisions must be made quickly and
effectively, the most effective leadership style is probably:
A. Democratic
B. Laissez-faire
C. Authoritarian
D. Bureaucratic.
Answer: C. Authoritarian
◉ The ambulatory care nurse is preparing electronic educational
material to be viewed over the internet and plans to include both
deep links to articles and inline links to images from commercial
sites. The nurse should:
A. Include the links as desired
B. Ask permission to utilize links
C. Provide a works cited list
D. Provide the course link in the text.
Answer: B. Ask permission to utilize links
◉ With problem based learning, the role of the instructor is that of:
A. Leader
B. Lecturer
C. Observer
D. Facilitator.
