WGU C202 MANAGING HUMAN CAPITAL
FINAL SCRIPT 2026 QUESTIONS WITH
ANSWERS GRADED A+
◉Which 5 sources can performance information come from?.
Answer: 1. Self
2. Supervisor
3. Subordinates
4. Internal/External Customers
5. Co-workers
◉How is feedback and goal accomplishment related?. Answer:
Feedback assists with goal accomplishment.
Behaviors contribute or detract to/from goals.
Feedback can also help alter employee behavior.
◉Name 3 reasons why performance management is important?.
Answer: 1. Aligns organizational goals with team and individual
goals.
2. Gives employees clear goals and feedback.
,3. Generates useful data.
◉What are the types of Job Design?. Answer: Job Rotation - moves
through variety of jobs.
Job Enlargement - horizontal expansion.
Cross Training - learn new skills to do multiple jobs.
Job Enrichment - vertical job expansion
◉What is the goal for Affirmative Action?. Answer: Issued by
President Johnson in the EO 11246, the following classes are
protected:
African Americans, Native Americans, Hispanic Americans, Asian
Americans, and Women.
EEO (Equal Employment Opportunity) came about from Affirmative
Action.
◉What classes are protected?. Answer: Race, Color, Religion,
National Origin, and Gender
◉What is inclusion?. Answer: When everyone feels respected and
listened to, everyone contributes to his/hers fullest potential.
, ◉Why should you be concerned with diversity at work?. Answer:
The better you are able to work with all types of people, the more
effective you will be able to perform at work.
◉What are ethics?. Answer: Standards of behavior that tells us how
human beings should act in a variety of situations in which they find
themselves.
(aka moral values, community standards, standards set by
profession)
◉Give an example of Utilitarian Ethical Standard.. Answer: Airline
company cuts all employees pay without laying off.
"Which approach will produce most good and do the least harm?"
◉What do you ask of Fairness Ethical Standard?. Answer: "Which
options treat people equally or proportionately?"
◉Give an example of Common Good Ethical Standard.. Answer: No
illegal activity involved, make sure that rules are followed and
people are respected. Everyone has compassion for one another.
"Which serves the community as a whole and not just the members
of the organization?"
◉Give an example of Virtue Ethical Standard.. Answer: Values
honesty, courage, compassion, and fairness.
FINAL SCRIPT 2026 QUESTIONS WITH
ANSWERS GRADED A+
◉Which 5 sources can performance information come from?.
Answer: 1. Self
2. Supervisor
3. Subordinates
4. Internal/External Customers
5. Co-workers
◉How is feedback and goal accomplishment related?. Answer:
Feedback assists with goal accomplishment.
Behaviors contribute or detract to/from goals.
Feedback can also help alter employee behavior.
◉Name 3 reasons why performance management is important?.
Answer: 1. Aligns organizational goals with team and individual
goals.
2. Gives employees clear goals and feedback.
,3. Generates useful data.
◉What are the types of Job Design?. Answer: Job Rotation - moves
through variety of jobs.
Job Enlargement - horizontal expansion.
Cross Training - learn new skills to do multiple jobs.
Job Enrichment - vertical job expansion
◉What is the goal for Affirmative Action?. Answer: Issued by
President Johnson in the EO 11246, the following classes are
protected:
African Americans, Native Americans, Hispanic Americans, Asian
Americans, and Women.
EEO (Equal Employment Opportunity) came about from Affirmative
Action.
◉What classes are protected?. Answer: Race, Color, Religion,
National Origin, and Gender
◉What is inclusion?. Answer: When everyone feels respected and
listened to, everyone contributes to his/hers fullest potential.
, ◉Why should you be concerned with diversity at work?. Answer:
The better you are able to work with all types of people, the more
effective you will be able to perform at work.
◉What are ethics?. Answer: Standards of behavior that tells us how
human beings should act in a variety of situations in which they find
themselves.
(aka moral values, community standards, standards set by
profession)
◉Give an example of Utilitarian Ethical Standard.. Answer: Airline
company cuts all employees pay without laying off.
"Which approach will produce most good and do the least harm?"
◉What do you ask of Fairness Ethical Standard?. Answer: "Which
options treat people equally or proportionately?"
◉Give an example of Common Good Ethical Standard.. Answer: No
illegal activity involved, make sure that rules are followed and
people are respected. Everyone has compassion for one another.
"Which serves the community as a whole and not just the members
of the organization?"
◉Give an example of Virtue Ethical Standard.. Answer: Values
honesty, courage, compassion, and fairness.
