WGU C202 MANAGING HUMAN CAPITAL
ACTUAL PAPER 2026 QUESTIONS WITH
SOLUTIONS GRADED A+
◉What are mandatory benefits?. Answer: By law they are offered
from the employer.
ex. Worker's Compensation, COBRA, Social Security
◉Vietnam Era Veterans Readjustment Assistance Act of 1978.
Answer: Prohibits discrimination against veterans that are returning
back from deployment, including Vietnam era, disabled, and active
duty.
◉What are Procedures?. Answer: They are "how we do it"
◉Explain why employee handbooks protect both the employer and
employee?. Answer: Documents all the Human Resource
Management (HRM) policies and procedures.
Employees can become familiar with their rights and what the
policies and procedures are.
,◉What are some uses and outcomes to Job Analysis?. Answer: Job
Description, Person Specification, Selecting Applicants, and Develop
performance evaluation tools.
◉What is Job Analysis?. Answer: The systematic process of
gathering and interpreting information about the essential duties,
tasks, and responsibilities of a job.
It also gathers information about the context within which the job in
performed.
◉Employee performance goals and results should be tied to
organizational strategies, values, and objectives, AND based on
what?. Answer: Job Analysis
◉What are 4 benefits of setting goals with employees?. Answer: 1.
Focus attention on objectives
2. Increase efforts to achieve objectives
3. Persist in setbacks
4. Develop strategies to deal with challenges and to reach goals.
◉What are the 4 progressive discipline steps?. Answer: 1.
Counseling - makes employee aware
2. Written Warning - outlines problem and gives expectation
3. Suspension without pay
, 4. Termination
◉What are 3 common performance management obstacles?.
Answer: 1. Not communicating performance plan
2. Lack of accountability from employee/employer
3. Human Bias and errors
◉What is Job Design?. Answer: Used to fulfill needs for employees
through motivations and job efficiency.
◉What does SMART stand for?. Answer: Specific
Measurable
Attainable
Results Focused
Time Bound
◉What are the 5 job characteristics from the Job Characteristics
Model?. Answer: 1. Skill Variety
2. Task Identity
3. Task significance
4. Autonomy
5. Task Feedback
ACTUAL PAPER 2026 QUESTIONS WITH
SOLUTIONS GRADED A+
◉What are mandatory benefits?. Answer: By law they are offered
from the employer.
ex. Worker's Compensation, COBRA, Social Security
◉Vietnam Era Veterans Readjustment Assistance Act of 1978.
Answer: Prohibits discrimination against veterans that are returning
back from deployment, including Vietnam era, disabled, and active
duty.
◉What are Procedures?. Answer: They are "how we do it"
◉Explain why employee handbooks protect both the employer and
employee?. Answer: Documents all the Human Resource
Management (HRM) policies and procedures.
Employees can become familiar with their rights and what the
policies and procedures are.
,◉What are some uses and outcomes to Job Analysis?. Answer: Job
Description, Person Specification, Selecting Applicants, and Develop
performance evaluation tools.
◉What is Job Analysis?. Answer: The systematic process of
gathering and interpreting information about the essential duties,
tasks, and responsibilities of a job.
It also gathers information about the context within which the job in
performed.
◉Employee performance goals and results should be tied to
organizational strategies, values, and objectives, AND based on
what?. Answer: Job Analysis
◉What are 4 benefits of setting goals with employees?. Answer: 1.
Focus attention on objectives
2. Increase efforts to achieve objectives
3. Persist in setbacks
4. Develop strategies to deal with challenges and to reach goals.
◉What are the 4 progressive discipline steps?. Answer: 1.
Counseling - makes employee aware
2. Written Warning - outlines problem and gives expectation
3. Suspension without pay
, 4. Termination
◉What are 3 common performance management obstacles?.
Answer: 1. Not communicating performance plan
2. Lack of accountability from employee/employer
3. Human Bias and errors
◉What is Job Design?. Answer: Used to fulfill needs for employees
through motivations and job efficiency.
◉What does SMART stand for?. Answer: Specific
Measurable
Attainable
Results Focused
Time Bound
◉What are the 5 job characteristics from the Job Characteristics
Model?. Answer: 1. Skill Variety
2. Task Identity
3. Task significance
4. Autonomy
5. Task Feedback
