1
ROP Communication Questions and
Answers (100% Correct Answers)
Already Graded A+
communication Ans: "An exchange of information"
© 2026 Assignment
consequences of miscommunication Ans: prescription errors,
misdiagnoses, or even
Guru01 - Stuvia
Expert
death
who does communication involve? Ans: sending and receiving
information between 2
or more individuals
sender Ans: the person that transmits the message
message Ans: the information the sender conveys
receiver Ans: the person who gets the message
feedback Ans: when you require clarification, your response if
sent back to the sender
channel of communication Ans: the medium by which the
message is sent—the most common is speaking; however,
messages
, 2
can also be sent through sight and touch
three types of communication Ans: verbal, nonverbal and
written
verbal communication Ans: the most common form of
communication
guidelines of verbal communication Ans: always use a polite
tone; always use proper English; speak respectfully; avoid
© 2026 Assignment
using an overly technical vocabulary
verbal - language Ans: speak clearly and concisely, using terms
Guru01 - Stuvia
that patients can understand; avoid using medical
Expert
terminology; as you speak, watch the other person to see
whether your message is making the desired impression (read
their body language)
verbal - manner and tone Ans: the volume and tone of your
voice can convey many things, including (but not limited to)
anger, caring, happiness, and excitement; you can calm or
agitate a pt with the tone of your voice
verbal - competence Ans: you gain trust by being
knowledgeable, honest, and dependable; you need to convey
confidence and certainty, while still being able to acknowledge
your
limitations
verbal - encouragement Ans: speak openly and appear
receptive; Ex: "Yes?" or "Go on, tell me more."
ROP Communication Questions and
Answers (100% Correct Answers)
Already Graded A+
communication Ans: "An exchange of information"
© 2026 Assignment
consequences of miscommunication Ans: prescription errors,
misdiagnoses, or even
Guru01 - Stuvia
Expert
death
who does communication involve? Ans: sending and receiving
information between 2
or more individuals
sender Ans: the person that transmits the message
message Ans: the information the sender conveys
receiver Ans: the person who gets the message
feedback Ans: when you require clarification, your response if
sent back to the sender
channel of communication Ans: the medium by which the
message is sent—the most common is speaking; however,
messages
, 2
can also be sent through sight and touch
three types of communication Ans: verbal, nonverbal and
written
verbal communication Ans: the most common form of
communication
guidelines of verbal communication Ans: always use a polite
tone; always use proper English; speak respectfully; avoid
© 2026 Assignment
using an overly technical vocabulary
verbal - language Ans: speak clearly and concisely, using terms
Guru01 - Stuvia
that patients can understand; avoid using medical
Expert
terminology; as you speak, watch the other person to see
whether your message is making the desired impression (read
their body language)
verbal - manner and tone Ans: the volume and tone of your
voice can convey many things, including (but not limited to)
anger, caring, happiness, and excitement; you can calm or
agitate a pt with the tone of your voice
verbal - competence Ans: you gain trust by being
knowledgeable, honest, and dependable; you need to convey
confidence and certainty, while still being able to acknowledge
your
limitations
verbal - encouragement Ans: speak openly and appear
receptive; Ex: "Yes?" or "Go on, tell me more."
