MGMT 640 FINAL EXAM PART 2 2026
PRACTICE SET SUCCESS GUARANTEED
◉ How does training contribute to ethical standards? Answer: It
educates employees about expected behaviors and organizational
values.
◉ What is a cultural audit? Answer: A structured assessment of an
organization's culture, values, and alignment.
◉ How do observation methods help diagnose organizational
culture? Answer: By revealing behaviors, rituals, and interactions
that reflect culture.
◉ What insights do employee surveys provide about culture?
Answer: They capture perceptions of values, norms, engagement,
and alignment.
◉ How does Daft describe the relationship between culture and
organizational performance? Answer: Strong, aligned cultures
enhance motivation, coordination, and overall effectiveness.
◉ CHAPTER 9 — Innovation & Change Answer:
,◉ What is a force for organizational change? Answer: External or
internal pressures such as technology, globalization, competition, or
customer demands.
◉ How does globalization create pressure for change? Answer: By
increasing competition, market access, and need for cross-border
coordination.
◉ Why does technology drive organizational transformation?
Answer: It enables new processes, products, and efficiencies.
◉ What are customer-driven forces for change? Answer: Shifts in
customer preferences, expectations, and behavior.
◉ What is incremental change? Answer: Small, continuous
improvements in processes or products.
◉ What is radical change? Answer: Significant, transformational
shifts in strategy, structure, or culture.
◉ How is transformational change defined? Answer: Change that
affects the entire organization's systems, strategies, and culture.
, ◉ How is continuous improvement different from radical change?
Answer: It involves ongoing small improvements rather than large-
scale transformation.
◉ What is exploration in innovation processes? Answer: Seeking
new ideas, technologies, and opportunities beyond current
capabilities.
◉ What is exploitation in innovation processes? Answer: Refining
and extending existing competencies and knowledge.
◉ What characterizes an ambidextrous organization in Daft's
model? Answer: It balances both exploration (innovation) and
exploitation (efficiency).
◉ Why is structural separation sometimes used in ambidextrous
organizations? Answer: To allow independent units to focus on
innovation without disrupting core operations.
◉ What factors support idea generation in creative work
environments? Answer: Psychological safety, resources, freedom,
and supportive leadership.
PRACTICE SET SUCCESS GUARANTEED
◉ How does training contribute to ethical standards? Answer: It
educates employees about expected behaviors and organizational
values.
◉ What is a cultural audit? Answer: A structured assessment of an
organization's culture, values, and alignment.
◉ How do observation methods help diagnose organizational
culture? Answer: By revealing behaviors, rituals, and interactions
that reflect culture.
◉ What insights do employee surveys provide about culture?
Answer: They capture perceptions of values, norms, engagement,
and alignment.
◉ How does Daft describe the relationship between culture and
organizational performance? Answer: Strong, aligned cultures
enhance motivation, coordination, and overall effectiveness.
◉ CHAPTER 9 — Innovation & Change Answer:
,◉ What is a force for organizational change? Answer: External or
internal pressures such as technology, globalization, competition, or
customer demands.
◉ How does globalization create pressure for change? Answer: By
increasing competition, market access, and need for cross-border
coordination.
◉ Why does technology drive organizational transformation?
Answer: It enables new processes, products, and efficiencies.
◉ What are customer-driven forces for change? Answer: Shifts in
customer preferences, expectations, and behavior.
◉ What is incremental change? Answer: Small, continuous
improvements in processes or products.
◉ What is radical change? Answer: Significant, transformational
shifts in strategy, structure, or culture.
◉ How is transformational change defined? Answer: Change that
affects the entire organization's systems, strategies, and culture.
, ◉ How is continuous improvement different from radical change?
Answer: It involves ongoing small improvements rather than large-
scale transformation.
◉ What is exploration in innovation processes? Answer: Seeking
new ideas, technologies, and opportunities beyond current
capabilities.
◉ What is exploitation in innovation processes? Answer: Refining
and extending existing competencies and knowledge.
◉ What characterizes an ambidextrous organization in Daft's
model? Answer: It balances both exploration (innovation) and
exploitation (efficiency).
◉ Why is structural separation sometimes used in ambidextrous
organizations? Answer: To allow independent units to focus on
innovation without disrupting core operations.
◉ What factors support idea generation in creative work
environments? Answer: Psychological safety, resources, freedom,
and supportive leadership.
