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NHA Practice test 3
A medical assistant is posting charges to a patient's account. The assistant should obtain the
necessary information from which of the following sources?
Fee schedule
Which of the following medical record content areas includes a patient's demographic data?
Subjective
Which of the following resources provides information about the use of chemicals in a medical
facility?
Safety data sheet (SDS)
Which of the following methods of filing paper medical records involves placing newer reports
on top of older reports?
Shingling
A provider notifies a medical assistant that she will be arriving 20 min late to the office which of
the following action should the assistant take ?
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Notify the next scheduled patient about the delay
A medical assistant is performing inventory for a clinic which of the following actions should the
assistant take while performing inventory?
Prepare a purchase order
A medical assistant receives instructions from a primary care provider to refer a patient to a
dermatologist which of the following actions should the assistant take first?
Complete a patient referral form
A medical assistant is helping a patient check out which of the following actions should the
assistant take ?
Review the patient's medical record
A medical assistant is performing claim submission for a medical office. which of the following
processes involves the electronic auditing and sorting of claims?
Clearinghouse submission
A medical assistant is performing bookkeeping duties using the office's electronic health record
software for which of the following reasons should the assistant enter an adjustment on a
patient's account?
Insurance disallowance
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Which of the following resources provides a standard language for services provided during a
medical visit ?
Current Procedural Terminology manual
Which of the following terms describes the act of unlawfully increasing the reimbursement
amount from a third party payer?
Upcoding
In which of the following categories would a medical assistant find a wheelchair listed?
Durable item
Which of the following terms describes a collection of associated files that functions as a basis
for retrieving information?
Database
Which of the following allows a patient to confirm or cancel an appointment remotely?
Automated call routing
To be a successful member of a team which of the following actions should a medical assistant
take?
Demonstrate willingness to duties
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