SMART SERVE PRACTICE TEST
True or False
The Government of Canada issues licences for the sale and service of alcohol in
Ontario - Answers -False, The Alcohol and Gaming Commission of Ontario (AGCO),
which is an arm's length agency of the Ontario Government, issues licences for the sale
and service of alcohol in Ontario. The AGCO can also suspend or revoke a licence.
True or False
The minimum age for someone to serve or sell alcohol in Ontario is 18. - Answers -True
The minimum age for someone to serve or sell alcohol in Ontario is 18. He or she must
also be Smart Serve certified.
True or False
You could be held civilly and/or criminally liable if you serve too much alcohol to a
customer. - Answers -True, The Liquor Licence Act (LLA) is legislation that outlines the
laws and regulations affecting the sale and service of alcohol in Ontario. This includes
ensuring that you never serve a customer to the point of intoxication. Not complying with
the laws and regulations, could result in you being held civilly and/or criminally liable.
True or False
After an intoxicated customer has left your establishment, you are no longer liable for
him or her. - Answers -False, Your liability does not end when the customer leaves. If
you have served a customer to the point of intoxication, you are liable for them until they
are sober again.
True of False
Drinking coffee will help a person who is intoxicated sober up faster. - Answers -False,
Drinking coffee, water or eating food will not help someone sober up faster. Once
alcohol has been absorbed by the body and moves into the bloodstream, only time will
help.
True or False
You can display either a Sandy's Law sign or a Liquor Sales Licence in a licensed
establishment. - Answers -False, Both a Sandy's Law sign and the Liquor Sales Licence
must be visible to customers in a licensed establishment.
True or False
, In a licensed establishment, you can only sell and serve alcohol to customers between
the hours of 9:00 a.m. to 2:00 a.m., Monday to Sunday and 9:00 a.m. to 3:00 a.m. on
New Year's Eve (December 31st). - Answers -True, Alcohol can only be sold or served
between the hours of 9:00 a.m. to 2:00 a.m., Monday to Sunday and 9:00 a.m. to 3:00
a.m. on New Year's Eve.
True or False
You can substitute one type of alcohol for another without telling the customer. -
Answers -False, You must never substitute one type of alcohol for another without the
customer's consent.
True or False
You can serve a drink at 2:05 a.m., as long as the order was placed before 2:00 a.m. -
Answers -False, Orders for alcohol must be served before the stop-service time.
True or False
All signs of alcohol must be cleared within 60 minutes of the stop-service time. -
Answers -False, All alcohol and its containers must be cleared within 45 minutes after
the stop-service time indicated on the Liquor Sales Licence.
Yes or No
When a golfer goes to the parking lot to get something she forgot in her car, can she
carry an open alcoholic beverage? - Answers -No, Customers are not permitted to have
open alcohol outside of the licensed areas which include: parking lots, public walkways,
or roadways.
Yes or No
Can a server use the original screw cap to reseal a bottle of wine so that the customer
can take it home under THTR? - Answers -No, The bottle must be resealed with a
natural or synthetic cork, flush with the top of the bottle.
Yes or No
Does a mini-bar have to include non-alcoholic beverages? - Answers -Yes, A mini-bar
must include non-alcoholic beverages.
Yes or No
Can a restaurant serve a bottle of home-made wine brought in by a customer? -
Answers -No, A BYOW endorsement allows the licensee to serve only commercially-
made wine brought in by a customer.
True or False
The Government of Canada issues licences for the sale and service of alcohol in
Ontario - Answers -False, The Alcohol and Gaming Commission of Ontario (AGCO),
which is an arm's length agency of the Ontario Government, issues licences for the sale
and service of alcohol in Ontario. The AGCO can also suspend or revoke a licence.
True or False
The minimum age for someone to serve or sell alcohol in Ontario is 18. - Answers -True
The minimum age for someone to serve or sell alcohol in Ontario is 18. He or she must
also be Smart Serve certified.
True or False
You could be held civilly and/or criminally liable if you serve too much alcohol to a
customer. - Answers -True, The Liquor Licence Act (LLA) is legislation that outlines the
laws and regulations affecting the sale and service of alcohol in Ontario. This includes
ensuring that you never serve a customer to the point of intoxication. Not complying with
the laws and regulations, could result in you being held civilly and/or criminally liable.
True or False
After an intoxicated customer has left your establishment, you are no longer liable for
him or her. - Answers -False, Your liability does not end when the customer leaves. If
you have served a customer to the point of intoxication, you are liable for them until they
are sober again.
True of False
Drinking coffee will help a person who is intoxicated sober up faster. - Answers -False,
Drinking coffee, water or eating food will not help someone sober up faster. Once
alcohol has been absorbed by the body and moves into the bloodstream, only time will
help.
True or False
You can display either a Sandy's Law sign or a Liquor Sales Licence in a licensed
establishment. - Answers -False, Both a Sandy's Law sign and the Liquor Sales Licence
must be visible to customers in a licensed establishment.
True or False
, In a licensed establishment, you can only sell and serve alcohol to customers between
the hours of 9:00 a.m. to 2:00 a.m., Monday to Sunday and 9:00 a.m. to 3:00 a.m. on
New Year's Eve (December 31st). - Answers -True, Alcohol can only be sold or served
between the hours of 9:00 a.m. to 2:00 a.m., Monday to Sunday and 9:00 a.m. to 3:00
a.m. on New Year's Eve.
True or False
You can substitute one type of alcohol for another without telling the customer. -
Answers -False, You must never substitute one type of alcohol for another without the
customer's consent.
True or False
You can serve a drink at 2:05 a.m., as long as the order was placed before 2:00 a.m. -
Answers -False, Orders for alcohol must be served before the stop-service time.
True or False
All signs of alcohol must be cleared within 60 minutes of the stop-service time. -
Answers -False, All alcohol and its containers must be cleared within 45 minutes after
the stop-service time indicated on the Liquor Sales Licence.
Yes or No
When a golfer goes to the parking lot to get something she forgot in her car, can she
carry an open alcoholic beverage? - Answers -No, Customers are not permitted to have
open alcohol outside of the licensed areas which include: parking lots, public walkways,
or roadways.
Yes or No
Can a server use the original screw cap to reseal a bottle of wine so that the customer
can take it home under THTR? - Answers -No, The bottle must be resealed with a
natural or synthetic cork, flush with the top of the bottle.
Yes or No
Does a mini-bar have to include non-alcoholic beverages? - Answers -Yes, A mini-bar
must include non-alcoholic beverages.
Yes or No
Can a restaurant serve a bottle of home-made wine brought in by a customer? -
Answers -No, A BYOW endorsement allows the licensee to serve only commercially-
made wine brought in by a customer.
