BUSI_1002_Week 5_Quiz

BUSI_1002_Week 5_Quiz Question 1 3 out of 3 points Which of the following is an example of the coercive power of a manager? Selected Answer: E. Dismissal of a subordinate Correct Answer: E. Dismissal of a subordinate Question 2 3 out of 3 points According to the trait model, which of the following trait of leadership helps managers avoid acting selfishly, control their feelings, and admit when they have made a mistake? Selected Answer: C. Maturity Correct Answer: C. Maturity Question 3 3 out of 3 points Which of the following is NOT a potential leadership substitute? Selected Answer: D. Ambiguous, novel situations Correct Answer: D. Ambiguous, novel situations Question 4 3 out of 3 points Which of the following should managers do to take advantage of the potential for synergy in groups? Selected Answer: E. Appoint members with complementary skills Correct Answer: E. Appoint members with complementary skills Question 5 3 out of 3 points When there is high conformity and low deviance in a group, the group's performance is likely to be: Selected Answer: C. low because the group fails to change dysfunctional norms. Correct Answer: C. low because the group fails to change dysfunctional norms. Question 6 3 out of 3 points A member of a task force does not do much work related to the goals of the task force. This member is confident that the other members of the task force "will take up the slack." This group member is exhibiting: Selected Answer: E. social loafing. Correct Answer: E. social loafing. Question 7 3 out of 3 points A software firm as an opening for a software programmer. The HR manager of the firm is trying to list all the tasks, duties, and responsibilities that make up a software programmers job. He then lists the knowledge, skills, and abilities that a candidate should posses in order for him/her to perform the job. Which of the following best describes what the HR manager is doing? Selected Answer: E. Job analysis Correct Answer: E. Job analysis Question 8 3 out of 3 points Katy is a manager in a large restaurant chain. She wants to use situational interview questions while interviewing candidates for the post of servers. Which of the following question would she ask? Selected D. Answer: What would you do if a customer wanted to be seated away from small children? Correct Answer: D. What would you do if a customer wanted to be seated away from small children? Question 9 3 out of 3 points Which of the following best explains the process in which a manager evaluates the performance of a subordinate in terms of the actual outcomes of the work behaviors of that subordinate? Selected Answer: A. A results appraisal Correct Answer: A. A results appraisal