ERP: ENTERPRISE RESOURCE PLANNING
CLASS 1: INTRODUCTION TO ERP
1. INTRODUCTION TO THE COURSE
1.1 WHAT IS A BUSINESS PROCESS
- Different processes
- To make a product
- To add value
1.2 A CLOSER LOOK; PHYSICAL PROCESS
products are
moving, from the
warehouse to …
1.3 A CLOSER LOOK; DOCUMENTS
- Bill of order
- Products arrive in warehouse delivery delivery bill
- Salary
- Pay vendors send invoice
- Client receipt
1.4 A CLOSER LOOK; FINANCE
all of this
has to be paid
for
1
, Business process:
- To create a product, to add value
- Move the goods around
- Document paper train what happens in the company
- Financial flow
2. BUSINESS PROCESSES
2.1 AZURE INTERIOR: THE FURNITURE COMPANY
Stay between departments and processes
Departments: company specific linked to a process, but don’t have to be
Example: sales department
Material management = come from our warehouse
Front office = all the processes that interact with the client, salesperson that sells you a desk, works
in the sales department
Back office = all the rest, what people don’t see, you don’t see the production part when you order
something online …
2.1 AZURE INTERIOR: SALES
= How an interior of big data company is selling excellent design to you
first step: To get to the client or client come to us?
second step: Commitment, no return
- Customer pay and receive the goods
- Company deliver the goods
transforming a part of the system of business process to another department = the warehouse
2
CLASS 1: INTRODUCTION TO ERP
1. INTRODUCTION TO THE COURSE
1.1 WHAT IS A BUSINESS PROCESS
- Different processes
- To make a product
- To add value
1.2 A CLOSER LOOK; PHYSICAL PROCESS
products are
moving, from the
warehouse to …
1.3 A CLOSER LOOK; DOCUMENTS
- Bill of order
- Products arrive in warehouse delivery delivery bill
- Salary
- Pay vendors send invoice
- Client receipt
1.4 A CLOSER LOOK; FINANCE
all of this
has to be paid
for
1
, Business process:
- To create a product, to add value
- Move the goods around
- Document paper train what happens in the company
- Financial flow
2. BUSINESS PROCESSES
2.1 AZURE INTERIOR: THE FURNITURE COMPANY
Stay between departments and processes
Departments: company specific linked to a process, but don’t have to be
Example: sales department
Material management = come from our warehouse
Front office = all the processes that interact with the client, salesperson that sells you a desk, works
in the sales department
Back office = all the rest, what people don’t see, you don’t see the production part when you order
something online …
2.1 AZURE INTERIOR: SALES
= How an interior of big data company is selling excellent design to you
first step: To get to the client or client come to us?
second step: Commitment, no return
- Customer pay and receive the goods
- Company deliver the goods
transforming a part of the system of business process to another department = the warehouse
2
