MHR 300: Chapter 8 || WELL-ENLIGHTENED
Q&A!!
jod design correct answers way elements in a job are organized influence employee effort
Job Characteristics Model (JCM) correct answers individuals obtain internal rewards when
they learn (knowledge of results in model) that they personally have performed well
(experienced responsibility) on a task they care about (experienced meaningfulness)
JCM: skill variety correct answers degree to which job requires different activities using
specialized skills and talents
JCM: task identity correct answers degree to which a job requires completion of a whole and
identifiable piece of work
JCM: task significance correct answers degree to which a job affects the lives or work of
other people
JCM: autonomy correct answers degree to which a job provides the worker freedom,
independence, and discretion in scheduling work and determining the procedures for carrying
itout
JCM: feedback correct answers degree to which carrying out work activities generate direct
and clear information about your own performance
motivating potential score (MPS) correct answers = (skill variety + task identity + task
significance)/3 x autonomy x feedback
job rotation correct answers periodic shifting of an employee from one task to another with
similar skill requirements at the same organizational level
relationship job design correct answers shifts the spotlight form the employee to those whose
lives are affected by the job that employee performs
flextime correct answers must work specific number of hours per week but may vary their
hours within work limits
job sharing correct answers allows 2 or more individuals to split a traditional full-time job
Telocommuting correct answers working at home at least 2 days a week on a computer linked
to the employer's office
employee involvement and participation (EIP) correct answers process that uses employees'
input to increase their commitment to organizational success
participative management correct answers joint decision making, in which subordinates share
a significant degree of decision making power with their immediate superiors
ex.) briefings or surverys
Q&A!!
jod design correct answers way elements in a job are organized influence employee effort
Job Characteristics Model (JCM) correct answers individuals obtain internal rewards when
they learn (knowledge of results in model) that they personally have performed well
(experienced responsibility) on a task they care about (experienced meaningfulness)
JCM: skill variety correct answers degree to which job requires different activities using
specialized skills and talents
JCM: task identity correct answers degree to which a job requires completion of a whole and
identifiable piece of work
JCM: task significance correct answers degree to which a job affects the lives or work of
other people
JCM: autonomy correct answers degree to which a job provides the worker freedom,
independence, and discretion in scheduling work and determining the procedures for carrying
itout
JCM: feedback correct answers degree to which carrying out work activities generate direct
and clear information about your own performance
motivating potential score (MPS) correct answers = (skill variety + task identity + task
significance)/3 x autonomy x feedback
job rotation correct answers periodic shifting of an employee from one task to another with
similar skill requirements at the same organizational level
relationship job design correct answers shifts the spotlight form the employee to those whose
lives are affected by the job that employee performs
flextime correct answers must work specific number of hours per week but may vary their
hours within work limits
job sharing correct answers allows 2 or more individuals to split a traditional full-time job
Telocommuting correct answers working at home at least 2 days a week on a computer linked
to the employer's office
employee involvement and participation (EIP) correct answers process that uses employees'
input to increase their commitment to organizational success
participative management correct answers joint decision making, in which subordinates share
a significant degree of decision making power with their immediate superiors
ex.) briefings or surverys
