MHR 300 Unit 3 – Quiz || QUESTIONS WITH ALL
PASSED ANSWERS!!
The formal and informal marketing systems of goods, services, and ideas, along with the
customer relationships, that an organization sells are known as its organizational structure.
T/F correct answers False
(organizational structure is a formal system of task and reporting relationships that coordinate
and motivate an organization's members so that they can work together to achieve the
organizations goals)
Oakland, California, productivity expert Odette Pollar proposed that "To do more in a day,
you must do more and do everything faster."
T/F correct answers False ("you must do less - not do everything faster")
Companies that have gone through a rough start-up period may decide to change their
structures so that they are less mechanistic, with greater flexibility.
T/F correct answers False (they would make them more mechanistic)
An advantage of centralization is that procedures are not uniform and thus easier to control.
T/F correct answers False (they are uniform)
A formal chain of command, standardization of rules and procedures, and use of cross-
functional teams and computer networks so that there is frequent communication and
coordination of the parts are the means for achieving ________.
differentiation through specialization
lower costs through efficiency
higher profits through coal setting
higher sales through analytics
a common goal through integration correct answers a common goal through integration
Beautiful Homes builds new homes with products from numerous companies, such as
garages from Home Depot and specially designed kitchens from a company in North
Carolina. Beautiful Homes is an example of a modular structure.
T/F correct answers True (in modular structure firms assemble product chunks)
When the new nurse was hired at the hospital, HR gave her a handout containing a chart that
showed a family-tree-like pattern of boxes and lines, the formal lines of authority and the
organization's official positions at the hospital. This is an organization chart.
T/F correct answers True
, Quality Paper Products utilizes a structure that includes functional divisions, such as
accounting and production, and a divisional chain of command, such as the home products
and office divisions. For example, Mary Beth, a salesperson, reported to both her sales
manager and the office products manager when she first started working on the city of
Springfield account. Quality Paper Products has developed a ________.
geographic-divisional structure
matrix structure
hollow structure
team-based approach
modular structure correct answers matrix structure (this combines functional and divisional
chains of command)
Becky, the CEO of an electronics retailer, is looking at the corporate structure that groups
employees by specialties, such as store sales, HR, and accounting. This is an example of a
functional structure.
T/F correct answers True
Paulina works as an order-taker at a fast food restaurant. She does not cook food, or even
package the final order, but inputs the order and takes payment. Paulina reports directly to the
shift manager, and seldom interacts with the general manager. This is an example of a
mechanistic organization.
T/F correct answers True (mechanist has centralized authority with clear tasks and close
supervision)
Dr. Jones is retiring from the hospital and he wants to start an organization, Doctor Help, that
will provide low-income individuals in the United States with medical assistance at no cost.
Doctor Help is an example of a(n) ________.
association
for-profit organization
co-op
union
nonprofit organization correct answers nonprofit organization
The structure of Shoe Mart consists of people with similar specialties put together in formal
groups, such as the marketing, accounting, and human resource departments. This is an
example of a ________.
simple structure
centralized structure
functional structure
hollow structure
focused structure correct answers functional structure
With a hollow structure, the organization ________.
PASSED ANSWERS!!
The formal and informal marketing systems of goods, services, and ideas, along with the
customer relationships, that an organization sells are known as its organizational structure.
T/F correct answers False
(organizational structure is a formal system of task and reporting relationships that coordinate
and motivate an organization's members so that they can work together to achieve the
organizations goals)
Oakland, California, productivity expert Odette Pollar proposed that "To do more in a day,
you must do more and do everything faster."
T/F correct answers False ("you must do less - not do everything faster")
Companies that have gone through a rough start-up period may decide to change their
structures so that they are less mechanistic, with greater flexibility.
T/F correct answers False (they would make them more mechanistic)
An advantage of centralization is that procedures are not uniform and thus easier to control.
T/F correct answers False (they are uniform)
A formal chain of command, standardization of rules and procedures, and use of cross-
functional teams and computer networks so that there is frequent communication and
coordination of the parts are the means for achieving ________.
differentiation through specialization
lower costs through efficiency
higher profits through coal setting
higher sales through analytics
a common goal through integration correct answers a common goal through integration
Beautiful Homes builds new homes with products from numerous companies, such as
garages from Home Depot and specially designed kitchens from a company in North
Carolina. Beautiful Homes is an example of a modular structure.
T/F correct answers True (in modular structure firms assemble product chunks)
When the new nurse was hired at the hospital, HR gave her a handout containing a chart that
showed a family-tree-like pattern of boxes and lines, the formal lines of authority and the
organization's official positions at the hospital. This is an organization chart.
T/F correct answers True
, Quality Paper Products utilizes a structure that includes functional divisions, such as
accounting and production, and a divisional chain of command, such as the home products
and office divisions. For example, Mary Beth, a salesperson, reported to both her sales
manager and the office products manager when she first started working on the city of
Springfield account. Quality Paper Products has developed a ________.
geographic-divisional structure
matrix structure
hollow structure
team-based approach
modular structure correct answers matrix structure (this combines functional and divisional
chains of command)
Becky, the CEO of an electronics retailer, is looking at the corporate structure that groups
employees by specialties, such as store sales, HR, and accounting. This is an example of a
functional structure.
T/F correct answers True
Paulina works as an order-taker at a fast food restaurant. She does not cook food, or even
package the final order, but inputs the order and takes payment. Paulina reports directly to the
shift manager, and seldom interacts with the general manager. This is an example of a
mechanistic organization.
T/F correct answers True (mechanist has centralized authority with clear tasks and close
supervision)
Dr. Jones is retiring from the hospital and he wants to start an organization, Doctor Help, that
will provide low-income individuals in the United States with medical assistance at no cost.
Doctor Help is an example of a(n) ________.
association
for-profit organization
co-op
union
nonprofit organization correct answers nonprofit organization
The structure of Shoe Mart consists of people with similar specialties put together in formal
groups, such as the marketing, accounting, and human resource departments. This is an
example of a ________.
simple structure
centralized structure
functional structure
hollow structure
focused structure correct answers functional structure
With a hollow structure, the organization ________.
