MGT 3320 EXAM 3 QUESTIONS WITH VERIFIED
ANSWERS
a. employee's individual differences. - Answers - Diversity always involves
a. employee's individual differences.
b. a quota system.
c. mandatory affirmative action plans.
d. legal constraints.
e. similarities in product offerings.
e. All of these - Answers - Which of the following is one of the factors that has
contributed to increased workforce diversity in the United States?
a. Increased entry into the workforce of women and minorities
b. Increased immigration into the United States
c. Organizations becoming aware of the competitive advantages of diversity
d. Legislation and legal actions
e. All of these
d. somewhat diverse, but on the low end of the continuum. - Answers - Looking around
the room at a recent committee meeting, Eileen noticed that most of the participants
were white males, although they differed in their national origin, their age, their religion,
and their lifestyle. Eileen's committee is
a. completely diverse.
b. not at all diverse.
c. exactly in the middle of the diversity continuum.
d. somewhat diverse, but on the low end of the continuum.
e. somewhat diverse, but on the high end of the continuum.
d. Equitable treatment - Answers - Which of the following kinds of treatments play a role
in diversity management?
a. Preferential treatment
b. Equal treatment
c. Identical treatment
d. Equitable treatment
e. Differential treatment
c. ethnicity. - Answers - John, a corporate accountant in a large computer
manufacturing firm, celebrates Cinco de Mayo with his family every year because of his
a. age.
b. race.
c. ethnicity.
d. gender.
,e. religion.
b. All persons should be treated equally but differently because of their differences. -
Answers - Which of the following BEST describes the principle of equitable treatment?
a. All persons should be treated the same regardless of their differences.
b. All persons should be treated equally but differently because of their differences.
c. All persons should be treated the same because of their differences.
d. All persons should be treated differently even if they are the same.
e. Not all persons should be treated the same, even if they are the same.
b. The Civil Rights Act of 1964 - Answers - Which law requires employers to treat
people of different religions and national origins fairly in the workplace?
a. Richard Osborn Act
b. The Civil Rights Act of 1964
c. The Americans with Disabilities Act
d. Sarbanes-Oxley Act
e. Fair Credit Reporting Act
e. Disability - Answers - For which of the following characteristics must employers make
reasonable accommodations?
a. Race
b. National origin
c. Gender
d. Age
e. Disability
d. Gender - Answers - Which of the following is a major dimension of diversity?
a. Sexual preference
b. Personality
c. Political outlook
d. Gender
e. Management style
a. increasing because of higher legal age limits for mandatory retirement. - Answers -
The average age of the U.S. workforce is
a. increasing because of higher legal age limits for mandatory retirement.
b. increasing because of immigration of older workers from other countries.
c. increasing because more minorities are becoming part of the workforce.
d. decreasing because of earlier retirement ages.
e. decreasing because of immigration of younger workers from other countries.
b. Accident rates are lower for older workers. - Answers - Which of the following is NOT
true about older workers?
a. Older workers tend to be more stable.
b. Accident rates are lower for older workers.
c. Older workers require higher levels of insurance coverage and medical benefits.
, d. Older workers can make greater contributions to productivity.
e. Older workers tend to have more experience.
d. Glass ceiling - Answers - Pam has been a highly valued production manager for a
national grocery store chain for the last ten years, but she has been unable to move into
the top management jobs, positions that are all held by men. What is Pam likely facing?
a. Poor evaluations
b. Career tracking
c. Reverse discrimination
d. Glass ceiling
e. Mother syndrome
e. All of these - Answers - Which of the following traits represent key components of
diversity?
a. Sexual orientation
b. Special dietary preferences
c. Political ideology
d. Dual-career couples
e. All of these
b. be characterized by multiple perspectives and ways of thinking. - Answers - The
creativity argument suggests that more diverse organizations will be more competitive
because they will
a. be better able to understand different market segments.
b. be characterized by multiple perspectives and ways of thinking.
c. be better able to respond to changes in environment.
d. become known among women and minorities as good places to work.
e. have higher levels of productivity and lower levels of turnover and absenteeism.
c. The cost argument - Answers - Andy, a director of human resource management with
a restaurant firm says, "Diversity in our organization results in higher job performance
and lower turnover." Andy is using which argument to justify how diversity contributes to
competitiveness?
a. The resource acquisition argument
b. The problem-solving argument
c. The cost argument
d. The creativity argument
e. The systems flexibility argument
e. The resource acquisition argument - Answers - Intel attends recruiting events such as
a Hispanic chamber of commerce convention in order to attract diverse applicants. At
these events, Intel's minority workers explain Intel's support for diversity. Thus, Intel is
able to easily recruit talented minority employees. Which argument for diversity is
demonstrated in Intel's actions?
a. The systems flexibility argument
b. The problem-solving argument
ANSWERS
a. employee's individual differences. - Answers - Diversity always involves
a. employee's individual differences.
b. a quota system.
c. mandatory affirmative action plans.
d. legal constraints.
e. similarities in product offerings.
e. All of these - Answers - Which of the following is one of the factors that has
contributed to increased workforce diversity in the United States?
a. Increased entry into the workforce of women and minorities
b. Increased immigration into the United States
c. Organizations becoming aware of the competitive advantages of diversity
d. Legislation and legal actions
e. All of these
d. somewhat diverse, but on the low end of the continuum. - Answers - Looking around
the room at a recent committee meeting, Eileen noticed that most of the participants
were white males, although they differed in their national origin, their age, their religion,
and their lifestyle. Eileen's committee is
a. completely diverse.
b. not at all diverse.
c. exactly in the middle of the diversity continuum.
d. somewhat diverse, but on the low end of the continuum.
e. somewhat diverse, but on the high end of the continuum.
d. Equitable treatment - Answers - Which of the following kinds of treatments play a role
in diversity management?
a. Preferential treatment
b. Equal treatment
c. Identical treatment
d. Equitable treatment
e. Differential treatment
c. ethnicity. - Answers - John, a corporate accountant in a large computer
manufacturing firm, celebrates Cinco de Mayo with his family every year because of his
a. age.
b. race.
c. ethnicity.
d. gender.
,e. religion.
b. All persons should be treated equally but differently because of their differences. -
Answers - Which of the following BEST describes the principle of equitable treatment?
a. All persons should be treated the same regardless of their differences.
b. All persons should be treated equally but differently because of their differences.
c. All persons should be treated the same because of their differences.
d. All persons should be treated differently even if they are the same.
e. Not all persons should be treated the same, even if they are the same.
b. The Civil Rights Act of 1964 - Answers - Which law requires employers to treat
people of different religions and national origins fairly in the workplace?
a. Richard Osborn Act
b. The Civil Rights Act of 1964
c. The Americans with Disabilities Act
d. Sarbanes-Oxley Act
e. Fair Credit Reporting Act
e. Disability - Answers - For which of the following characteristics must employers make
reasonable accommodations?
a. Race
b. National origin
c. Gender
d. Age
e. Disability
d. Gender - Answers - Which of the following is a major dimension of diversity?
a. Sexual preference
b. Personality
c. Political outlook
d. Gender
e. Management style
a. increasing because of higher legal age limits for mandatory retirement. - Answers -
The average age of the U.S. workforce is
a. increasing because of higher legal age limits for mandatory retirement.
b. increasing because of immigration of older workers from other countries.
c. increasing because more minorities are becoming part of the workforce.
d. decreasing because of earlier retirement ages.
e. decreasing because of immigration of younger workers from other countries.
b. Accident rates are lower for older workers. - Answers - Which of the following is NOT
true about older workers?
a. Older workers tend to be more stable.
b. Accident rates are lower for older workers.
c. Older workers require higher levels of insurance coverage and medical benefits.
, d. Older workers can make greater contributions to productivity.
e. Older workers tend to have more experience.
d. Glass ceiling - Answers - Pam has been a highly valued production manager for a
national grocery store chain for the last ten years, but she has been unable to move into
the top management jobs, positions that are all held by men. What is Pam likely facing?
a. Poor evaluations
b. Career tracking
c. Reverse discrimination
d. Glass ceiling
e. Mother syndrome
e. All of these - Answers - Which of the following traits represent key components of
diversity?
a. Sexual orientation
b. Special dietary preferences
c. Political ideology
d. Dual-career couples
e. All of these
b. be characterized by multiple perspectives and ways of thinking. - Answers - The
creativity argument suggests that more diverse organizations will be more competitive
because they will
a. be better able to understand different market segments.
b. be characterized by multiple perspectives and ways of thinking.
c. be better able to respond to changes in environment.
d. become known among women and minorities as good places to work.
e. have higher levels of productivity and lower levels of turnover and absenteeism.
c. The cost argument - Answers - Andy, a director of human resource management with
a restaurant firm says, "Diversity in our organization results in higher job performance
and lower turnover." Andy is using which argument to justify how diversity contributes to
competitiveness?
a. The resource acquisition argument
b. The problem-solving argument
c. The cost argument
d. The creativity argument
e. The systems flexibility argument
e. The resource acquisition argument - Answers - Intel attends recruiting events such as
a Hispanic chamber of commerce convention in order to attract diverse applicants. At
these events, Intel's minority workers explain Intel's support for diversity. Thus, Intel is
able to easily recruit talented minority employees. Which argument for diversity is
demonstrated in Intel's actions?
a. The systems flexibility argument
b. The problem-solving argument
