BUS 305 EXAM 1 REVIEW TRUE/FALSE
1. T/F: At times, to be efficient in management means NOT using resources in the most
cost-effective way. - Answers - FALSE
2. T/F: Jorge is developing a new employee schedule for his landscaping business due
to the increase in customer calls during the summer. While doing this, Jorge is involved
in organizing. - Answers - TRUE
3. T/F: Mintzberg concluded that managers play three broad types of roles:
interpersonal, analytical, and critical. - Answers - FALSE
-interpersonal, informational, and decisional
4. T/F: A business model outlines what customer needs the company will satisfy, the
operations of the business, the company components and functions, and the projected
revenue and expenses. - Answers - TRUE
5. T/F: Every five years, the upper-level managers of Zebra Technology meet to
develop a new large-scale action plan that will set the direction for the company for the
next five years. In that meeting the managers will work on developing a strategy. -
Answers - TRUE
6 T/F: When Amazon says, "we want to be Earth's most customer-centric company," it
is stating its code of ethics. - Answers - FALSE
7. T/F: General Electric paid employees who were smokers up to $750 to quit and stay
off cigarettes. This program was three times as successful as a different GE "quit
smoking" program in which employees received no paid incentives. The $750 in the first
program is an example of an intrinsic reward. - Answers - FALSE
-Extrinsic
8. T/F: Those with a high need for achievement may be least efficient managers
because they may resist making decisions that make others resent them. - Answers -
FALSE
9. T/F: To use positive reinforcement, give praise to employees not for showing up for
work on time (an expected part of any job) but for showing up early. - Answers - True
1. T/F: At times, to be efficient in management means NOT using resources in the most
cost-effective way. - Answers - FALSE
2. T/F: Jorge is developing a new employee schedule for his landscaping business due
to the increase in customer calls during the summer. While doing this, Jorge is involved
in organizing. - Answers - TRUE
3. T/F: Mintzberg concluded that managers play three broad types of roles:
interpersonal, analytical, and critical. - Answers - FALSE
-interpersonal, informational, and decisional
4. T/F: A business model outlines what customer needs the company will satisfy, the
operations of the business, the company components and functions, and the projected
revenue and expenses. - Answers - TRUE
5. T/F: Every five years, the upper-level managers of Zebra Technology meet to
develop a new large-scale action plan that will set the direction for the company for the
next five years. In that meeting the managers will work on developing a strategy. -
Answers - TRUE
6 T/F: When Amazon says, "we want to be Earth's most customer-centric company," it
is stating its code of ethics. - Answers - FALSE
7. T/F: General Electric paid employees who were smokers up to $750 to quit and stay
off cigarettes. This program was three times as successful as a different GE "quit
smoking" program in which employees received no paid incentives. The $750 in the first
program is an example of an intrinsic reward. - Answers - FALSE
-Extrinsic
8. T/F: Those with a high need for achievement may be least efficient managers
because they may resist making decisions that make others resent them. - Answers -
FALSE
9. T/F: To use positive reinforcement, give praise to employees not for showing up for
work on time (an expected part of any job) but for showing up early. - Answers - True
