COPE HEALTH SCHOLAR WRITTEN EXAM
2026 PATIENT CARE PRACTICE SET ANSWERS
FULL SOLUTION
◉ SKAHI
Answer: SIGNS outside the door.
KNOCK on the door.
ASSESS patient surroundings to understand their state.
HAND HYGIENE (gel and gloves).
IDENTIFY the patient in 2 ways.
◉ HCAHPS
Answer: Survey: Hospital Consumer Assessment of Healthcare
Providers and Systems
Measures:
- Environment cleanliness*
- Environment quietness*
- Nurse communication
- Physician communication
- Communication about pain*
,- Communication about medications
- Responsiveness of hospital staff*
- Discharge information*
- Transition of care
- Overall hospital rating
- Likely to recommend
◉ Program Manager number to report incidents
Answer: 888-248-2914
◉ Incident
Answer: Unexpected or unanticipated event that needs to be
reported.
1. Tell the charge nurse.
2. Call the program manager.
Ex: patient/visitor fall
◉ Injury
Answer: Any physical, mental, or emotional harm that you undergo
at the hospital.
,1. Tell charge nurse.
2. Get first aid.
3. Call Program Manager
Ex: harassment, needle stick
◉ Mandatory reporting
Answer: Reporting of suspicious events or behavior to authorities.
◉ Are Health Scholars mandatory reporters?
Answer: Not according to law, but yes according to COPE policies.
Report suspicious behavior to staff member or COPE staff member.
◉ What 4 things are Health Scholars required to report?
Answer: Child abuse, domestic abuse, elderly abuse, harassment
◉ Where to report codes
Answer: Dial 6464
Name, location/campus
◉ Code Gray
Answer: Combative/disruptive patient confronting staff.
, Go to location of patient.
◉ Code White
Answer: Child/ Pediatric CPR. Follow instructions from nurse
◉ Code Red
Answer: Fire.
Call code when you see smoke or fire.
Close all doors.
Follow RACE
◉ RACE
Answer: RESCUE
ALARM
CONFINE
EXTINGUISH
◉ Code Blue
Answer: Adult medical emergency (14+).
Follow instructions from nurse.
◉ Code Orange
2026 PATIENT CARE PRACTICE SET ANSWERS
FULL SOLUTION
◉ SKAHI
Answer: SIGNS outside the door.
KNOCK on the door.
ASSESS patient surroundings to understand their state.
HAND HYGIENE (gel and gloves).
IDENTIFY the patient in 2 ways.
◉ HCAHPS
Answer: Survey: Hospital Consumer Assessment of Healthcare
Providers and Systems
Measures:
- Environment cleanliness*
- Environment quietness*
- Nurse communication
- Physician communication
- Communication about pain*
,- Communication about medications
- Responsiveness of hospital staff*
- Discharge information*
- Transition of care
- Overall hospital rating
- Likely to recommend
◉ Program Manager number to report incidents
Answer: 888-248-2914
◉ Incident
Answer: Unexpected or unanticipated event that needs to be
reported.
1. Tell the charge nurse.
2. Call the program manager.
Ex: patient/visitor fall
◉ Injury
Answer: Any physical, mental, or emotional harm that you undergo
at the hospital.
,1. Tell charge nurse.
2. Get first aid.
3. Call Program Manager
Ex: harassment, needle stick
◉ Mandatory reporting
Answer: Reporting of suspicious events or behavior to authorities.
◉ Are Health Scholars mandatory reporters?
Answer: Not according to law, but yes according to COPE policies.
Report suspicious behavior to staff member or COPE staff member.
◉ What 4 things are Health Scholars required to report?
Answer: Child abuse, domestic abuse, elderly abuse, harassment
◉ Where to report codes
Answer: Dial 6464
Name, location/campus
◉ Code Gray
Answer: Combative/disruptive patient confronting staff.
, Go to location of patient.
◉ Code White
Answer: Child/ Pediatric CPR. Follow instructions from nurse
◉ Code Red
Answer: Fire.
Call code when you see smoke or fire.
Close all doors.
Follow RACE
◉ RACE
Answer: RESCUE
ALARM
CONFINE
EXTINGUISH
◉ Code Blue
Answer: Adult medical emergency (14+).
Follow instructions from nurse.
◉ Code Orange
