COPE Knowledge Check Questions
with Complete Solutions13
What are the 5 important stakeholders that make up the US Healthcare System? - ANSWERS-
consumers
community SDOH
regulators
payers
prodviders
Name 3 Social Determinants of Health. - ANSWERS-• Education
• Screening
• Public Health
• Food
• Transportation
• Medication
Which of the answers below best describe the
ACA?
A. Eliminates health insurance discrimination
based on pre-existing conditions
B. Eliminates lifetime caps on health insurance
C. Extends coverage on parent health policies
until 28
D. A & B
, E. All of the above - ANSWERS-
Name the key types of Payers into the US Health System. - ANSWERS-a. Government : Medicare
and Medicaid
b. Private: HMO and PPO
c. Uninsured: out-of-pocket
Name the two types of regulators and one example of each. - ANSWERS-1. Policy: CMS, AMA
2. Compliance: Joint Commission, NCQA
HCAHPS stands for: - ANSWERS-Hospital Consumer Assessment of Healthcare Providers and
Systems
Of the 11 HCAHPS measures, scholars can directly
impact:
A. Responsiveness of Hospital Staff: Answering call lights
and rounding on patients to anticipate needs
B. Cleanliness and Quietness: Being vigilant about
keeping a patient's room uncluttered and helping
control noise levels, especially near patient rooms
C. Scholars have no impact on HCAHPS
D. A and B - ANSWERS-d
AIDET is:
A. Assess, Inquire, Discuss, Email, Thank
B. Ask, Introduce, Dismiss, Empathy, Thoughtfulness
C. Acknowledge, Introduce, Duration, Explain, Thank - ANSWERS-c
with Complete Solutions13
What are the 5 important stakeholders that make up the US Healthcare System? - ANSWERS-
consumers
community SDOH
regulators
payers
prodviders
Name 3 Social Determinants of Health. - ANSWERS-• Education
• Screening
• Public Health
• Food
• Transportation
• Medication
Which of the answers below best describe the
ACA?
A. Eliminates health insurance discrimination
based on pre-existing conditions
B. Eliminates lifetime caps on health insurance
C. Extends coverage on parent health policies
until 28
D. A & B
, E. All of the above - ANSWERS-
Name the key types of Payers into the US Health System. - ANSWERS-a. Government : Medicare
and Medicaid
b. Private: HMO and PPO
c. Uninsured: out-of-pocket
Name the two types of regulators and one example of each. - ANSWERS-1. Policy: CMS, AMA
2. Compliance: Joint Commission, NCQA
HCAHPS stands for: - ANSWERS-Hospital Consumer Assessment of Healthcare Providers and
Systems
Of the 11 HCAHPS measures, scholars can directly
impact:
A. Responsiveness of Hospital Staff: Answering call lights
and rounding on patients to anticipate needs
B. Cleanliness and Quietness: Being vigilant about
keeping a patient's room uncluttered and helping
control noise levels, especially near patient rooms
C. Scholars have no impact on HCAHPS
D. A and B - ANSWERS-d
AIDET is:
A. Assess, Inquire, Discuss, Email, Thank
B. Ask, Introduce, Dismiss, Empathy, Thoughtfulness
C. Acknowledge, Introduce, Duration, Explain, Thank - ANSWERS-c
