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Résumés des meilleures ventes pour EBK: Services Marketing: Integrating Customer Service Across the Firm 4e
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Marketing management 324 summary ch1-ch9
- Resume • 50 pages • 2022 Très apprécié
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- €5,12
- 2x vendu
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Notes summarising chapter 1 to chapter 9 for Services Marketing 324. Special notes are included that highlight what is important for assessments.
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Test Bank for Services Marketing 6th Edition by Zeithaml (All 16 chapters complete, Answers at every chapter end)
- Examen • 859 pages • 2021 Très apprécié
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Disponible en pack
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- €14,69
- + en savoir plus
Test Bank for Services Marketing 6th Edition by Zeithaml 
Test Bank for Services Marketing 6th Edition by ZeithamlChapter 01 
Introduction to Services 
Multiple Choice Questions 
1. In the simplest terms, _____ are deeds, processes, and performances. 
A. Attribut 
es 
B. Experienc 
es 
C. Service 
s 
D. Good 
s 
E. Benefit 
s 
2. The maintenance contract offered by Sears on its Kenmore refrigerators, 
dishwashers, and microwaves is an example of a(n) _______. 
A. Servic 
e 
B. Experienc 
e 
C. A...
Derniers résumés de EBK: Services Marketing: Integrating Customer Service Across the Firm 4e
-
Marketing management 324 summary ch1-ch9
- Resume • 50 pages • 2022 Nouveau
-
- €5,12
- 2x vendu
- + en savoir plus
Notes summarising chapter 1 to chapter 9 for Services Marketing 324. Special notes are included that highlight what is important for assessments.
-
Test Bank for Services Marketing 6th Edition by Zeithaml (All 16 chapters complete, Answers at every chapter end)
- Examen • 859 pages • 2021 Nouveau
-
Disponible en pack
-
- €14,69
- + en savoir plus
Test Bank for Services Marketing 6th Edition by Zeithaml 
Test Bank for Services Marketing 6th Edition by ZeithamlChapter 01 
Introduction to Services 
Multiple Choice Questions 
1. In the simplest terms, _____ are deeds, processes, and performances. 
A. Attribut 
es 
B. Experienc 
es 
C. Service 
s 
D. Good 
s 
E. Benefit 
s 
2. The maintenance contract offered by Sears on its Kenmore refrigerators, 
dishwashers, and microwaves is an example of a(n) _______. 
A. Servic 
e 
B. Experienc 
e 
C. A...