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Zendesk Support Admin Certification EXAM Questions & Answers | 100% Verified solutions |Questions with Correct Answers 2025 latest update!!

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papersmaster01

What is a View? - ANSWERSGroup tickets based on criteria that the Admin defines. What are Ticket Fields? - ANSWERSAreas inside tickets to add in more contextual information about the customer. What are Events? - ANSWERSArea in the ticket interface where agents can get a clearer view of all the updates that occurred during the ticket lifecycle. What is a Macro? - ANSWERSEnable agents to update tickets with scripted answers based on predefined actions/events. What are the 3 types of Bu...

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ZENDESK SUPPORT ADMIN CERTIFICATION EXAM VERIFIED QUESTIONS AND 100% CORRECT ANSWERS What is a View? - ANSWER-Group tickets based on criteria that the Admin defines. What are Ticket Fields? - ANSWER-Areas inside tickets to add in more contextual information about the customer. What are Events? - ANSWER-Area in the ticket interface where agents can get a clearer view of all the updates that occurred during the ticket lifecycle. What is a Macro? - ANSWER-Enable agents to update tickets with scr...

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Zendesk Support Admin Certification UPDATED ACTUAL Questions and CORRECT Answers What is a View? - CORRECT ANSWER- Group tickets based on criteria that the Admin defines. What are Ticket Fields? - CORRECT ANSWER- Areas inside tickets to add in more contextual information about the customer. What are Events? - CORRECT ANSWER- Area in the ticket interface where agents can get a clearer view of all the updates that occurred during the ticket lifecycle.

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Zendesk Support Admin Certification UPDATED Exam Questions and CORRECT Answers What is a View? - Correct ANSWER- Group tickets based on criteria that the Admin defines. What are Ticket Fields? - Correct ANSWER- Areas inside tickets to add in more contextual information about the customer. What are Events? - Correct ANSWER- Area in the ticket interface where agents can get a clearer view of all the updates that occurred during the ticket lifecycle. What is a Macro? - Correct ANSWER- En...

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Zendesk Support Admin Certification Exam Verified Questions And 100% Correct Answers. Zendesk Support Admin Certification Exam Verified Questions And 100% Correct Answers. Zendesk Support Admin Certification Exam Verified Questions And 100% Correct Answers.

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What is a View? correct answers Group tickets based on criteria that the Admin defines. What are Ticket Fields? correct answers Areas inside tickets to add in more contextual information about the customer. What are Events? correct answers Area in the ticket interface where agents can get a clearer view of all the updates that occurred during the ticket lifecycle. What is a Macro? correct answers Enable agents to update tickets with scripted answers based on predefined actions/events. ...

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