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Examen
naham Patient Access Orientation Training Manual Questions and Verified Answers
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---5agosto 20252025/2026A+
- naham Patient Access Orientation Training 
Manual Questions and Verified Answers 
NAHAM responsibilities to patient access services 
Ans: 1. Admissions 
2. Registration 
3. Financial Counseling 
4. Guest Relations 
5. Scheduling 
6. Call Centers 
The Revenue Cycle consist of all of the administrative & clinical functions from a 
patients 1st point of contact w/a hospital until their account is resolved. 
Ans: Revenue Cycle Basics 
1. Patient Access 
2. Clinical Services 
3. HIM/Med...
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$13.99 Más información
StudyRM
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Examen
NAHAM Glossary Questions and Verified Answers
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---29agosto 20252025/2026A+
- NAHAM Glossary Questions and Verified Answers 
Accepting Assignment 
Ans: When a provider agrees to accept the allowable charges as the full fee 
and cannot charge the patient the difference between the insurance 
payment and the provider's normal fee. 
Access 
Ans: The patient's ability to obtain medical care. The ease of access is 
determined by such components as the availability of medical services and 
their acceptability to the patient, the location of health-care facilities,...
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$13.99 Más información
StudyRM
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Examen
Naham Exam Questions and Verified Answers
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---9agosto 20252025/2026A+
- AIDET 
Ans: acknowledge, introduce, duration, explanation, thank you 
Press Ganey 
Ans: provides patient service satisfaction surveys, used for both public 
relations & performance improvement 
KPI 
Ans: Key Performance Indicator 
KPI Example 
Ans: Preregistration percentage, wait times, accuracy rate, pos collections, 
productivity 
HEAT 
Ans: Hear them out, empathize with the customer, apologize, take 
responsibility for actions 
PPE 
Ans: personal protective equipment 
EMTALA ...
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$13.99 Más información
StudyRM
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Examen
NAHAM CHAA Practice Test Material Questions and Verified Answers
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---12agosto 20252025/2026A+
- NAHAM CHAA Practice Test Material Questions 
and Verified Answers 
Which term best describes the process of determining a patients eligibility for 
specific healthcare services and coverage? 
Ans: Pre-authorization 
A patient arrives for an appointment and is unsure about their insurance 
coverage. What is the most appropriate action for the healthcare access 
associate? 
Ans: Verify the patient's coverage by contacting the insurance company 
What is the purpose of a financial assist...
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$13.49 Más información
StudyRM
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Examen
FD EXAM Questions and Verified Answers
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---2agosto 20252025/2026A+
- FD EXAM Questions and Verified Answers 
According to California law, when does a competent surviving spouse relinquish 
his or her right to control disposition of the remains of a decedent if he or she fails 
to act, delegate, or be located? 
Ans: 10 days after the right devolved upon him or her (H&S 7105) 
How shall cremated remains that are in a dissolvable urn be scattered at sea? 
Ans: from a boat only (H&S 7117) 
According to the FTC Funeral Rule, when is a funeral provider required ...
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$13.99 Más información
StudyRM
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Examen
NAHAM CHAA Practice Test Material: Complete Q&A with Verified Solutions-2025/2026
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--11julio 20252024/2025ADisponible en un paquete
- NAHAM CHAA Practice Test Material: Complete Q&A with 
Verified Solutions-2025/2026
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$13.89 Más información
SpencerHenderson
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Examen
NAHAM Exam: Complete Q&A with Verified Solutions 2025/2026
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--8julio 20252024/2025A+Disponible en un paquete
- NAHAM Exam: Complete Q&A with Verified Solutions 
2025/2026
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$13.89 Más información
SpencerHenderson
-
Examen
NAHAM Exam: Complete Q&A with Verified Solutions 2025/2026
-
--2julio 20252024/2025A+Disponible en un paquete
- NAHAM Exam: Complete Q&A with Verified Solutions 
2025/2026
-
$13.89 Más información
SpencerHenderson
-
Examen
NAHAM Glossary: Complete Q&A with Verified Solutions 2025/2026
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--24julio 20252024/2025A+Disponible en un paquete
- NAHAM Glossary: Complete Q&A with Verified Solutions 
2025/2026
-
$13.89 Más información
SpencerHenderson