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What are the four steps to Customer Recovery? - Listen, Apologize, Solve, Thank Let's assume you are the only person stationed on front counter and you do not have a designated runner. What steps would you take to clear the line of 3 customers? - Take the first 2 customers orders. Assemble and present the first customers order. Next, take the last customers order. Then, assemble and present customer 2's order. Lastly, assemble and present customer 3's order. What does G.E.L stand for? - ...

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5 páginas

Escrito en 2023/2024

Grado A+

AmazingGrace

What are the four steps to Customer Recovery? - Answer- Listen, Apologize, Solve, Thank Let's assume you are the only person stationed on front counter and you do not have a designated runner. What steps would you take to clear the line of 3 customers? - Answer- Take the first 2 customers orders. Assemble and present the first customers order. Next, take the last customers order. Then, assemble and present customer 2's order. Lastly, assemble and present customer 3's order. What does G....

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4 páginas

Escrito en 2022/2023

Grado A+

Greaterheights

Crew Trainer Exam Questions With Correct Answers A+ When using the blue handle window cleaning pad to touch up windows should you spray the window or spray pad? - Answerspray the pad At what time should muffins be stickered? - AnswerAs soon as they are pulled out of the pan. What is the maximum number of grill towels you can launder at once? - Answer20 What is the holding time on hash browns? - Answer10 minutes T or F? Front counter to go orders are put in bags ? - AnswerTrue The ______ ...

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5 páginas

Escrito en 2024/2025

Grado A+

StarGuide

Crew Trainer- Exam Questions Answered Correctly Latest Version 2025 When using the blue handle window cleaning pad to touch up windows should you spray the window or spray pad? - Answers spray the pad At what time should muffins be stickered? - Answers As soon as they are pulled out of the pan. What is the maximum number of grill towels you can launder at once? - Answers 20 What is the holding time on hash browns? - Answers 10 minutes T or F? Front counter to go orders are put in bags ? - A...

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5 páginas

Escrito en 2024/2025

Grado A+

TutorJosh

Crew Trainer Test Questions and Answers Rated A+ What is the primary responsibility of a food crew trainer? To teach and guide team members in proper food preparation and service techniques. Why is consistent food quality important? To maintain customer satisfaction and ensure repeat business. How should food crew trainers handle safety procedures? By demonstrating and reinforcing proper hygiene and workplace safety protocols. What is the best way to handle a new team member wh...

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16 páginas

Escrito en 2024/2025

Grado A+

ExcellentScores

Crew Trainer Bundled Exam Questions and CORRECT Answers

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8 artículos

STANFORDGRADESS

Crew Trainer Test UPDATED Exam Questions and CORRECT Answers What is the holding time for french fries? - CORRECT ANSWER- 7 minutes What are the 4 steps to customer recovery? - CORRECT ANSWER- A. Listen B. Apologize C. Solve D. Thank What is the target cash to present time for drive-thru orders? - CORRECT ANSWER- 45 seconds

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8 páginas

Escrito en 2024/2025

Grado A+

STANFORDGRADESS

Crew Trainer Test UPDATED ACTUAL Exam Questions and CORRECT Answers blue - CORRECT ANSWER- what color mop should you use for spot mopping the dining room? food safety log - CORRECT ANSWER- where are product and equipment temperatures recorded? 3 - CORRECT ANSWER- how many strips of bacon are used for topping a bacon and cheese potato?

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8 páginas

Escrito en 2024/2025

Grado A+

STANFORDGRADESS

Crew trainer Bundled Exam Questions Package with Correct Answers

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5 artículos

STANFORDGRADESS

How much does a kids fry weigh? - 1.1 oz How many crew are required for a staggered close? - 2 You must refrigerate parfaits for ___ hours before serving to allow the fruit to thaw? - 2 Sweet and iced tea have a holding time of ___ hours - 8 A full run of hash browns is_____ hash browns - 8 In production, you have ____ to ____ seconds to prepare each order - 35, 50 What does the voice measure? - a percent of responses that are highly satisfied (5's)

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8 páginas

Escrito en 2023/2024

Grado A+

STANFORDGRADESS

When using the blue handle window cleaning pad to touch up windows should you spray the window or spray pad? - spray the pad At what time should muffins be stickered? - As soon as they are pulled out of the pan. What is the maximum number of grill towels you can launder at once? - 20 What is the holding time on hash browns? - 10 minutes T or F? Front counter to go orders are put in bags ? - True The ______ head on the McCafe machine must be cleaned _____? - The foamer head must be clean...

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7 páginas

Escrito en 2023/2024

Grado A+

STANFORDGRADESS

what is the holding time for french fries? - 7 minutes what are the four steps to customer recovery? - listen, apologize, solve and thank what is the target cash to present time for DT orders? - 45 seconds what is the proper way to shake fries? - two hands lift out of vat and shake after how long do you shake fries when they are cooking in the vat? - 30 seconds how long should dishes soak in compartment #3 before removal? - 1 minute how many inches should an ice cream cone have? - 3

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6 páginas

Escrito en 2023/2024

Grado A+

STANFORDGRADESS

blue - what color mop should you use for spot mopping the dining room? food safety log - where are product and equipment temperatures recorded? 3 - how many strips of bacon are used for topping a bacon and cheese potato? 11 minutes - what is the total cook time for a grilled chicken? glass and multi surface cleaner - which cleaner is used to clean the restroom mirrors? a headset must be worn - which of the following is true about taking out the trash? gloves must be worn only ops leader c...

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7 páginas

Escrito en 2023/2024

Grado A+

STANFORDGRADESS

6 Enemies of oil - salt water detergent air carbon heat how often is the kitchen floor scrubbed - daily how far away from the freezer walls should frozen product be stacked - 5cm How much space should be between each stack of product? - 2.5cm CO2 and Helium bottles should be.. what? - chained to the wall

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20 páginas

Escrito en 2023/2024

Grado A+

STANFORDGRADESS

What are the keys being an expert? - Accuracy, and Speed What is the first station taught in McDonald's - French Fries Name 2 reasons why it is critical that we deliver Brand Promise to all customers - 1) Crew needs to feel good about themselves and working at mcdonalds 2) you have to be able to deliver QSC&V (Quality Service Cleanliness) 4) What is an open ended question? - a question that Cannot be answerd by yes or no. {why is important to have clean restrooms?} What does SOC stand f...

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7 páginas

Escrito en 2023/2024

Grado A+

STUDENTROOM

What is the temperature 'danger zone'? - 4-60C Correct freezer temperature is: - -18 to -23C Correct refrigeration temperature is: - 1-4C For proper sanitation one packet of McD Sanitizer requires how much water? - 9.5 litres What temperature should the water be when making McD Sanitizer solution? - luke warm How often should highchairs be cleaned and sanitized? - after every use How often must restrooms be checked? - every 30 minutes, 15 minutes when busy What does RMHC stand for? - Ro...

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6 páginas

Escrito en 2023/2024

Grado A+

STUDENTROOM

What are the four steps to Customer Recovery? - Listen, Apologize, Solve, Thank Let's assume you are the only person stationed on front counter and you do not have a designated runner. What steps would you take to clear the line of 3 customers? - Take the first 2 customers orders. Assemble and present the first customers order. Next, take the last customers order. Then, assemble and present customer 2's order. Lastly, assemble and present customer 3's order. What does G.E.L stand for? - ...

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5 páginas

Escrito en 2023/2024

Grado A+

STUDENTROOM

What is the temperature 'danger zone'? - 4-60C Correct freezer temperature is: - -18 to -23C Correct refrigeration temperature is: - 1-4C For proper sanitation one packet of McD Sanitizer requires how much water? - 9.5 litres What temperature should the water be when making McD Sanitizer solution? - luke warm How often should highchairs be cleaned and sanitized? - after every use How often must restrooms be checked? - every 30 minutes, 15 minutes when busy What does RMHC stand for? - Ro...

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6 páginas

Escrito en 2023/2024

Grado A+

BESTSOLUTIONGURU

What are the four steps to Customer Recovery? - Listen, Apologize, Solve, Thank Let's assume you are the only person stationed on front counter and you do not have a designated runner. What steps would you take to clear the line of 3 customers? - Take the first 2 customers orders. Assemble and present the first customers order. Next, take the last customers order. Then, assemble and present customer 2's order. Lastly, assemble and present customer 3's order. What does G.E.L stand for? - ...

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5 páginas

Escrito en 2023/2024

Grado A+

BESTSOLUTIONGURU

Crew Trainer Exam Study Guide

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6 páginas

Escrito en 2023/2024

Grado A+

hurryben

Crew Trainer Bundled Exams with Complete Solution | Verified Answers | 2024

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6 artículos

AmazingGrace