CSU SPCM 200 FINAL STUDY GUIDE
Standard Model of Communication - Answer -A model that shows the major attributes
that take place during communication
Sender - Answer -The person that initiates the communication
Message - Answer -A form of symbolic representation that contains the information
from the Sender to the Receiver
Channels - Answer -How a message travels from the Sender to the Receiver
Receiver - Answer -The person for whom the message was sent and is expected a
response from
Encoding - Answer -The format the Sender puts the message in
Decoding - Answer -What the Receiver does to translate the message
Feedback - Answer -Verbal and non-verbal signals throughout the communication
Noise - Answer -Anything that interferes with the transmission of a message
Six Basic Forms of Communication - Answer -- Intrapersonal
- Interpersonal
- Mass
- Public
- Group
- Organizational
Intrapersonal Communication - Answer -Communication that takes place in one's own
mind
Interpersonal Communication - Answer -Communication that takes place between two
or more people
Mass Communication - Answer -Communication that takes place through multiple
medias of many kinds
Public Communication - Answer -Communication that takes place between a speaker
and an audience
Group Communication - Answer -Communication that takes place between a small
group of people and is often with the intention on completing a task
, Organizational Communication - Answer -Communication that takes place amongst
corporations and their employees
Three Types of Always Goal-Oriented - Answer -- Minor goals
- Primary
- Persuade
Minor Goals - Answer -These are small, targeted tasks that the speaker hopes to
achieve
Primary Goals - Answer -The single, focused achievement the speaker wishes to
convince the audience by the end of the speech
Persuade - Answer -- To encourage the audience to think about a situation in a certain
way
Dominant Paradigm of Public Speaking - Answer -The belief that effective public
speaking should ONLY be formal
Multicultural Paradigm of Public Speaking - Answer -Acknowledges that public
speaking is of many different languages and traditions
Free Expression Speaking - Answer -The human right to share ideas and opinions
without the interference from government or authority
Safe Spaces - Answer -Locations, places, and sites where individuals feel comfortable
and take refuge
Brave Spaces - Answer -Places that emphasize the need for courage rather than safety
Mistakes in Speaking Across Difference - Answer -- Generalizing experience
- Bias
- Stereotyping
- Ethnocentrism
- Speaking for other
- Only seeing one side
- Defensive speaking and listening
- Disengagement
Ethonocentrism - Answer -The belief that one's own culture is superior
Strategies for Speaking Across Difference - Answer -- Listen to criticism
- Admit mistakes
- Grow
- Use inclusive language
- Speak for yourself
Standard Model of Communication - Answer -A model that shows the major attributes
that take place during communication
Sender - Answer -The person that initiates the communication
Message - Answer -A form of symbolic representation that contains the information
from the Sender to the Receiver
Channels - Answer -How a message travels from the Sender to the Receiver
Receiver - Answer -The person for whom the message was sent and is expected a
response from
Encoding - Answer -The format the Sender puts the message in
Decoding - Answer -What the Receiver does to translate the message
Feedback - Answer -Verbal and non-verbal signals throughout the communication
Noise - Answer -Anything that interferes with the transmission of a message
Six Basic Forms of Communication - Answer -- Intrapersonal
- Interpersonal
- Mass
- Public
- Group
- Organizational
Intrapersonal Communication - Answer -Communication that takes place in one's own
mind
Interpersonal Communication - Answer -Communication that takes place between two
or more people
Mass Communication - Answer -Communication that takes place through multiple
medias of many kinds
Public Communication - Answer -Communication that takes place between a speaker
and an audience
Group Communication - Answer -Communication that takes place between a small
group of people and is often with the intention on completing a task
, Organizational Communication - Answer -Communication that takes place amongst
corporations and their employees
Three Types of Always Goal-Oriented - Answer -- Minor goals
- Primary
- Persuade
Minor Goals - Answer -These are small, targeted tasks that the speaker hopes to
achieve
Primary Goals - Answer -The single, focused achievement the speaker wishes to
convince the audience by the end of the speech
Persuade - Answer -- To encourage the audience to think about a situation in a certain
way
Dominant Paradigm of Public Speaking - Answer -The belief that effective public
speaking should ONLY be formal
Multicultural Paradigm of Public Speaking - Answer -Acknowledges that public
speaking is of many different languages and traditions
Free Expression Speaking - Answer -The human right to share ideas and opinions
without the interference from government or authority
Safe Spaces - Answer -Locations, places, and sites where individuals feel comfortable
and take refuge
Brave Spaces - Answer -Places that emphasize the need for courage rather than safety
Mistakes in Speaking Across Difference - Answer -- Generalizing experience
- Bias
- Stereotyping
- Ethnocentrism
- Speaking for other
- Only seeing one side
- Defensive speaking and listening
- Disengagement
Ethonocentrism - Answer -The belief that one's own culture is superior
Strategies for Speaking Across Difference - Answer -- Listen to criticism
- Admit mistakes
- Grow
- Use inclusive language
- Speak for yourself
