Hospital Orientation Exam ACTUAL
QUESTIONS AND CORRECT ANSWERS
AIDET - CORRECT ANSWERS ACKNOWLEDGE: eye contact,
smile, call by name
INTRODUCE: Name, title, special training, years of experience
DURATiON: how long? what happens next?
EXPLAIN: what you are doing and why?
THANK YOU: let them know you enjoyed working with them
Hourly Rounding - CORRECT ANSWERS 1) use opening key words
2) perform scheduled care
3) address 5 P's (pain, position, potty, possessions, and preventions)
4) ask if there is anything else you can do and remind patient that someone will
be back in an hour or so
5) document rounding
10-5 rule - CORRECT ANSWERS 1) acknowledge person at 10 ft away
by smiling and making eye contact
2) at 5 ft away say hello and go extra mile to help guest find their way
AMI (core measures) - CORRECT ANSWERS Acute Myocardial
Infarction
1) aspirin w/in 24 hr's before or after arrival
2) beta blocker at discharge
3) smoking cessation
4) ACE inhibitor or ARB if moderate to severe LV dysfunction
5) aspirin at discharge
, 6) percutaneous intervention (PCI) w/in 90 mins of arrival for patient with
STEMI or new LBBB
7) statin meds at discharge is LSL>100, no LDL or statin meds at home
HF (core measures) - CORRECT ANSWERS Heart Failure
1) documentation of LV function evaluation
2)ACEI or ARB at discharge for moderate to severe LVSD
3)written discharge instructions (weight monitoring, what to do if HF symptoms
worsen, diet activity and meds, follow up when and where)
4) tobacco cessation
PN (core measures) - CORRECT ANSWERS Pneumonia
1) antibiotics w/in 6 hrs of arrival
2)blood cultures prior to antibiotics
3)blood cultures performed w/in 24 hrs prior to or after arrival if admitted to
ICU or transferred
4) flu and PN vaccines must be offered to all PN patients that are eligible
5) pneumococcal vaccine screening mandatory for all patients 65 yrs or older
6) influenza vaccine screening mandatory between OCT 1- MAR 31 for 50 yrs
or older
7) tobacco cessation
SCIP (core measures) - CORRECT ANSWERS Surgical Care
Improvement Project
1) patient on beta blocker must have a beta blocker administered the day of or
before surgery AND on post-op day 1 or 2 unless contradiction
2) hair removal with clippers only
3)antibiotic less than 60 mins before incision
QUESTIONS AND CORRECT ANSWERS
AIDET - CORRECT ANSWERS ACKNOWLEDGE: eye contact,
smile, call by name
INTRODUCE: Name, title, special training, years of experience
DURATiON: how long? what happens next?
EXPLAIN: what you are doing and why?
THANK YOU: let them know you enjoyed working with them
Hourly Rounding - CORRECT ANSWERS 1) use opening key words
2) perform scheduled care
3) address 5 P's (pain, position, potty, possessions, and preventions)
4) ask if there is anything else you can do and remind patient that someone will
be back in an hour or so
5) document rounding
10-5 rule - CORRECT ANSWERS 1) acknowledge person at 10 ft away
by smiling and making eye contact
2) at 5 ft away say hello and go extra mile to help guest find their way
AMI (core measures) - CORRECT ANSWERS Acute Myocardial
Infarction
1) aspirin w/in 24 hr's before or after arrival
2) beta blocker at discharge
3) smoking cessation
4) ACE inhibitor or ARB if moderate to severe LV dysfunction
5) aspirin at discharge
, 6) percutaneous intervention (PCI) w/in 90 mins of arrival for patient with
STEMI or new LBBB
7) statin meds at discharge is LSL>100, no LDL or statin meds at home
HF (core measures) - CORRECT ANSWERS Heart Failure
1) documentation of LV function evaluation
2)ACEI or ARB at discharge for moderate to severe LVSD
3)written discharge instructions (weight monitoring, what to do if HF symptoms
worsen, diet activity and meds, follow up when and where)
4) tobacco cessation
PN (core measures) - CORRECT ANSWERS Pneumonia
1) antibiotics w/in 6 hrs of arrival
2)blood cultures prior to antibiotics
3)blood cultures performed w/in 24 hrs prior to or after arrival if admitted to
ICU or transferred
4) flu and PN vaccines must be offered to all PN patients that are eligible
5) pneumococcal vaccine screening mandatory for all patients 65 yrs or older
6) influenza vaccine screening mandatory between OCT 1- MAR 31 for 50 yrs
or older
7) tobacco cessation
SCIP (core measures) - CORRECT ANSWERS Surgical Care
Improvement Project
1) patient on beta blocker must have a beta blocker administered the day of or
before surgery AND on post-op day 1 or 2 unless contradiction
2) hair removal with clippers only
3)antibiotic less than 60 mins before incision
